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MY NORTEL CYBIOLINK 8000 CORDED PHONE LOSES ALL THE DIRECTORY AND CALLER NUMBERS EVERYTIME THE POWER COMPANY HAS AN ELECTRICAL FART. IS THERE A REPLACEABLE RECHARGEABLE BATTERY IN THIS UNIT AND IF SO WHERE IS IT LOCATED INSIDE.

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6ya6ya
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cnavarro
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SOURCE: How to setup caller id?

Have your tech look again. A keyword search of CALLER ID in the pdf should explain it all, especially page 158 of a 6.1 CICS manual.

You need 2 things to make it work. One is that your phone has to be ringing. Two is that Under Telco Features in programming for your set is a CALLER ID set which is No by default.

Of course, FEAT 811/812 will work after the fact.

Carl

Posted on Nov 28, 2008

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consultel1
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SOURCE: Accessing company phone directory

Sounds like you shut the CCR tree down. Go to AA>table>1>CCR>chng>1>enable. that should take care of it

Posted on Sep 26, 2009

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1 Answer

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You have unheard messages on the voicemail system provided by your telephone company. This system records messages when someone calls while you're already on the phone. Please contact your telephone company for instructions on accessing their voicemail system.

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No caller ID. TP company says I have service.


  • Did you fully charge your phone? - Make sure you fully charge for 16-24 hours .

  • Is the battery old? - Replace the battery.

  • Is the electrical outlet switch turned on? - If you are using AC (electrical) power, make sure that the unit is connected to a non-switched electrical outlet.

  • Are the connecting wires tight - Unplug the AC power converter from the unit and plug it back in.

  • Do you have Caller ID service with your telephone company - In order to receive Caller ID records, you must subscribe to the standard name and number Caller ID service available through your local telephone company. If the Caller ID works for normal calls but not on Call waiting calls, then you must contact your phone company to get the combined CID/CW service.

  • Caller ID shows up after second ring - Be sure to wait until the second ring before answering. Caller ID signals comes through after the first ring, if caller pick ups phone too soon Caller ID signal will not be transmitted to the handset.

  • Confirm that caller ID is still working on that particular line by checking another phone on the same line - If Caller ID is not coming through contact your phone company provider.

If this does not fix your problem, contact your authorized Service Center.*

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1 Answer

We have a Nortel T7316E & want to transfer live calls to cell


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Apr 20, 2010 | Nortel T7316E 2-Line Corded Phone

1 Answer

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Sounds like you shut the CCR tree down. Go to AA>table>1>CCR>chng>1>enable. that should take care of it

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Is there a way to look up previous calls?


There is only a limited numbers of previous callers
in a phone, since this is automatically erase as
programmed. The answer to your question is yes,
if and when your caller is not yet erased. You can inquire your telephone company, how many callers can your phone hold, before it is erased.

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A question: -> does your phone ring? -> what software are you running on the system? If you know this will help a little in giving you more information. There is a Feature that you can dial if your phone rings... when there is a call coming in, dial FEATURE 8 1 1 You can even make this a button rather than dialing this feature code everytime: -> Feature * 3 -> press the button that you want to program -> dial Feature 8 1 1

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dial your voicemail, put in your password, after you are in the voicemail, press 8 and listen to the prompts, it will tell you were to record your name for the company directory.

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You need to configure your CS 1000 for Personal Directory / Redial List / Callers List through Element Manager. Instructions for doing this are in the IP Line Fundamentals NTP. You can download the NTP from www.nortel.com/support.

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If your system is a Nortel Callpilot just log into your mailbox, then press 8, the first option "Record your name in the company directory" is what I think you're looking for.

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