Every time I try to print something from the computer the computer stops and a black screen tells me it is going to shut down and tells me to re-boot in in "safe or in a mode that it worked properly" When I do this it repeats the same instructions.
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Re: Printer causes computer to crash.
Completely uninstall the software of the printer, you can do this from start -> control panel -> uninstall programs or add or remove programs, find the printer software from the list and uninstall them all.
Unplug the printer from the computer and open up printers and faxes, start -> control panel -> printers and faxes.
right click on the printer and select Delete, if you have it there more than ones then delete each one.
Ones you have done the steps above restart the computer.
I would need to know the brand and model of the printer to supply you with new drivers and software for it. Or you can use the disc that came with the printer aslong as it is suppored by your windows , don't install xp drivers for vista and vise versa.
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Since it prints from your laptop and not your desktop, it sounds like it's either printer driver or the Wi-Fi connection. Does your desktop computer see/recognize the printer? If not, then it is something to do with the wireless connection on your desktop computer. If it does recognize it, then it is likely the driver (program software) on your desktop that tells is how to communicate with your printer. In that case, you should go to "device manager" by right-clicking on your computer icon or accessing it through the control panel. There should be an option to update your driver. In this case, something with your computer (such as a OS - Operating System update) may have occurred which caused the desktop software (which tells it how to work) to stop working. I hope that makes sense. Take care and good luck!
HOW TO CHECK AND FIX PRINT SPOOLER SERVICE THAT CAUSES UNABLE TO PRINT FILE
Print spooler service is a computer service that loads the print jobs into the printer memory for later printing and it acts as intermediary between a computer and a printer. When the print spooler service is stopped or malfunction, printing is not possible.
Here are the possible reasons :
1. Virus or Malware infection.
2. Spooler service was stop by accident or turn off to manual/disable mode.
3.Faulty installed printer driver that contains error or incompatible with previous printer drivers installed in your computer or system.
4. Print jobs and drawing jobs were corrupted by accident which caused print que lock and resulting print spooler service to crash.
5. Your printer had printing problem issue with pdf files.
To fix this problem, you have to check if the print spooler service had stop.
Here's how to check and fix the print spooler service.
Go to START Choose RUN Type SERVICES.MSC Click on PRINT SPOOLER and check if the STATUS IS STARTED If not, on the upper left side, click on STOP to stop the spooler service Then click on RESTART to restart the spooler Restart your printer and your computer
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Computer Crash One of the more complicated reasons why laptop screen goes black is a crash. This could occur for a variety of reasons and is often very difficult to fix. You will have to take the machine to a computer repair shop, and they will open up the laptop there to find the cause. Needless to say, this could set you back by a few hundred dollars as well. The crash could be caused by overheating, or maybe even a loose power supply cable. One solution for you is to play an audio file if the laptop screen goes black. If it does not play at all then something is wrong with the entire system, but if the audio file plays then it is just the laptop screen that is troubled.
Virus There are a few computer viruses that can cause this problem, but most antivirus programs can effectively deal with such a virus. Update your antivirus software regularly and make sure you download all possible firmwares, and this sort of virus will be successfully thwarted. If your machine is infected with such a virus then your video drivers will most certainly be affected, and even your video card could get contaminated. All this results in your computer screen going black, and in some instances, your laptop screen may even go blue.
Drivers and Programs The video drivers are crucial for making the computer monitor function properly. On some occasions though, these programs can stop functioning due to some reason. If your laptop screen goes black after startup on a consistent basis, then maybe it is your video drivers that are malfunctioning. To avoid this situation, you should constantly upgrade your video drivers, and should also refrain from using pirated video drivers. Spend those extra bucks on getting licensed drivers, and you will save a lot of unnecessary expenditure in the future. Read more on how to upgrade laptop video card.
Whenever I have a customer tell me their printer seems to be running slower, 9 times out of 10 its what they're trying to print...not the printer. Heres a couple of things to do and ask yourself. First I'd do a test print from the printer itself. Does it kick it right out? Then go to the printer folder on the computer, right click on the printer, go to properties..click print test page. Does that come out pretty quick? Okay if they seem relatively fast then its beginning to look like something other than the printer. Try printing the job that seems to run slow. Then try printing from a different program. Is there a difference in speed? The job that prints slow may have graphics or require more memory then it use to. Perhaps you changed the graphics content on the page and the printerr is taking more time to process it. Adding more memory to the printer can help that.
Did you make any software change to the printer about the same time you noticed the slow down?
Have you changed the font color in the computer to something other than black for that particular print job? I've seen monochrome (black and white) laser printers slow down because its trying to convert the job to say violet or some other color. Its a black text printer and apparently printing color confuses it ..lol My bet is..if you really sit down and think back...something changed in the content of what your printing thats taking it longer to process it. Hope this helps!
when you print black document the printer should only withdraw black ink,or you have go back to computer to tellthem print black and white, How? when you click print the screen will show out printer setting box ,you can find the option over there.
Try a complete uninstall: Unplug the USB cable from your PC. Go to Control panel add or remove programs. and delete all the entries you see for HP.( If it promts a restart do not restart now) Then open my computer> C:drive> Program files> and delete the HP Folder only (not Hewlett Packard) Then Open C:drive> Program files> Common Files and then delete HP and Hewlett Packard folder. Then Go to C:Drive> Windows> Temp and empty the temp folder as much as you can. Then go to Recycle bin and empty recycle bin. Then Insert the All-In-One CD and cancel the installation process. Open the content of the CD> and open Util folder> Then CCC> Then click on Uninstall_L4 and follow the on screen process. After all restart the computer.
And if possible download the latest printer driver from HP website and install the same Let me Know if any problem
Go into printer, properties, and printer quality. You will be able to find the b&w, or (grayscale), and just check it. And unfortunately, your model is one where you have to go in to change every time you print at different times...meaning if you print one after another, you do not need to recheck:)