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Not playing music

My mp3 worked fine for awhile, then the music wouldn't play, so my fiance deleted the files, now it won't play any music, BUT when I tried to synch music back on it says the music is already on there, plug it into my pc and plays the music that I have on there on my media player. When I try to play my music on my mp3 it says "no files." How do I get the files retrieved on my mp3 so I can start using my mp3 again? HELP please!! THANK YOU.

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  • Anonymous Nov 14, 2007

    My MP3 says No files, but once I plug it into the PC, all my files show and will play there...but not on the Mp3 player alone. when I try to add or delete them it says it cannot read the files.

  • ysug Nov 20, 2007

    Same problem. Try to format the player using Windows XP but it was unable to complete the task. No files were erased but problem remains unolved

  • Anonymous Jan 08, 2008

    my zen stone wont play i can charge it but not synch any songs how can i play my music

  • Anonymous Jan 20, 2009

    it has music on it but it says no files

  • Anonymous Mar 26, 2014

    when plugged into laptop it will play

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No Music Files Problem solved
Plug the MP3 player to PC
In Windows XP open Windows Explorer and navigate to one of the music files
Try to play the file in Windows
If it fails, unplug player and once the player switches off carry out a reset
Reconnect player to PC and repeat the process described above
You may need to repeat this several times until the music file plays in Windows.
After this format the player using Windows XP
Select the removable hard drive, right click and select format
Choose Fat32, enter a volume label (for example GMP33005) and select quick format
If formatting fails try several times
Once format is succesfull reload your music files using the software that came with the player
Be careful not to exceed 2.5 or 2.6 GB (leave some free space as this might be needed for the player to work)
The player should now play the music files correctly

Posted on Nov 21, 2007

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Posted on Jan 02, 2017

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