Question about HP DeskJet 9650 InkJet Printer

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Hp-dj 9650 won't print

The "resume" light comes on when I power up. I've pressed it over and over to no avail. Media is loaded, there is no paper jam, the duplexer is properly installed, ect. When I print a word doc I see it in the print queue then it's gone... as if it printed. But nothing comes out of the printer. I tried using the printers services to calibrate but, again, it won't print the calibration page. Arrrrg!

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  • danakee Sep 22, 2007

    I did that also.

  • bp80 Apr 04, 2008

    I changed the black print cartridge (56) and when I tried to print a map, both print cartridge lights began blinking and the error message " damaged or incompatible black or photo cartridge" appeared on my monitor. I've relaced the cartridge with a new one, had the company IT guy look at it and ran an online ran a diagnostic analysis on it and still my deskjet 9650 isn't working. The printers about 3 years old and this is the first problem I've had with it. bp



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Please reinstall printer software

Posted on Sep 22, 2007


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How to fix this error in printer hp p2055dn ''manual feed press ok for available media into tray 1

Go to menu, in tray tray behaving tray1 select as unless paper load,in tray2 page size as any size.. while giving print command select printer properties, goto paper/quality select paper source automatic or tray2 & shoot print command & check...
# if you are not selected tray 1 as unless paper load, it will ask paper to load after command reached to it.
# if you are not selected tray2 as any paper size, defined paper size only it will allow to print..any paper size it will print with out questing you..

Aug 01, 2012 | HP LaserJet P2055d Printer

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The "add paper light" is on even though the paper

The light means that the printer is out of media, or the media did not feed properly

What you can do

-Load media into tray and press Continue button to resume printing.

-Check that the media is loaded correctly in tray

-Press Cancel button to cancel the print job.

Jun 29, 2011 | Lexmark E232 Laser Printer

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Hp deskjet 948c. What Do The Button's Do

buttons and lights The HP Deskjet printer buttons let you turn the printer on and off, cancel a print job, or resume printing. The lights give you visual cues about the state of the printer
sayurisan20_33.jpgcancel button

** Pressing this button cancels the current print job. sayurisan20_34.jpg

print cartridge status symbol and light **The light above the Print Cartridge Status symbol flashes when a print cartridge is low on ink or incorrectly installed.
sayurisan20_35.jpg resume button and light
**The light above the Resume button flashes when an action is required such as loading paper or clearing a paper jam. When the problem is fixed, press the Resume button to continue printing.
sayurisan20_36.jpg power button and light **
The Power button turns the printer on and off. It takes approximately five seconds for the printer to turn on after you press the Power button. The green light above the Power button flashes when printing is in progress. Caution! Always use the Power button on the front of the printer to turn the printer on and off. Using a power strip, surge protector, or a wallmounted switch to turn the printer on and off may cause premature printer failure

Jun 17, 2011 | HP Office Equipment & Supplies

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Amber "Paper" light constantly flashing. It has

This light sequence means that the printer prompts you to load a single sheet of print media in the manual feeder. What you can do is load paper into the manual feeder and press Continue to resume printing. Press and hold Cancel to reset the printer.

For further assistance, please call Lexmark Technical Support.

Apr 26, 2011 | Lexmark E250dn Laser Printer

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Hi, My hp k550 is blinking at lights 1 and 4. How can I fix this problem please? Thanks


The power light and resume light is blinking.

Power light and resume light is blinkingc01576793.gif Solution one: Press the resume button

Load paper in the paper tray and press the resume button (c01219285.bmp ).

Try to print the job. If the issue continues, proceed to the next step.

Solution two: Clear the paper jam

Step one: Clear the jam from the back and top of the product

  1. Remove any paper loaded in the output tray.
  2. Turn off the product.
  3. Push the button on either side of the rear access panel or duplex unit and remove it. Figure 7: Removing the rear access doorc01576794.jpg
  4. Locate any jammed paper inside the product and pull it out towards you.
  5. If there is no jam, push the latch on the top of the duplex and lower its cover. Figure 8: Lower the product coverc01576795.jpg
  6. If the jam is there, carefully remove any jammed paper and close the cover.
  7. Replace the rear access panel or duplex unit.
  8. Open the top cover.
  9. Check for and remove any jammed paper by gently pulling it out.
  10. Make sure that there are no scraps of paper stuck between the rollers.
  11. Close the top cover, turn on the product, and resend the print job.

Try to print the job again. If the issue continues, proceed to the next step.

Step three: Service the printer

If you have completed all the steps listed above and are still experiencing a problem, service the product.


The product might be out of paper or there might be a paper jam.

Feb 28, 2011 | Office Equipment & Supplies

1 Answer

I have a DeskJet 5940 which was about to be thrown away and I thought I'd have a go fixing it. I tried, but it simply won't work. When I print something it pulls one paper nicely from the tray, feeds it...

  • Reset the product
    1. If the Power light is on, press the Power button (c01346625.gif ) to turn the product off, and then continue with the steps. If the Power light is off, go straight to step b.
    2. Unplug the power cord from the wall outlet.
    3. Plug the power cord back into the wall outlet.
    4. Press the Power button (c01346625.gif ) to turn the product on.
    5. If any lights are still blinking, service the product.

  • If the print-cartridge status light stops blinking after you reset the product, follow these steps to make sure the driver settings are correct, and then try printing again.
    1. Open the printer driver.
      • Windows 2000 : Click Start , point to Settings , and then click Printers .
      • Windows XP : Click Start , click Control Panel , and then click Printers and Faxes .
      • Windows Vista : In the Windows taskbar, click the Windows icon (c01364735.gif ), click Control Panel , click Hardware & Sounds , and then click Printers .
    2. Right-click the icon for the product, and then click Printing Preferences .
    3. Click the Paper/Quality tab.
    4. In the Paper size: drop-down menu, click the appropriate paper size.
    5. In the Paper type: drop-down menu, click the appropriate paper type.
    6. Click OK to close the dialog box.
    7. On the product, press the Resume button (c01421637.gif ) to continue printing.
    Also Try using the HP Print Diagnostic Utility in Windows - HP Customer Care (United States - English)
  • Dec 17, 2010 | HP Deskjet 5940 Photo InkJet Printer

    1 Answer

    HP Deskjet 610CL

    This is the resume button. If it is blinking and the power light is steady and if just installed a print cartridge, make sure the cartridge is securely snapped into the printer with the arrow aligned with the dots on the top of the printer cartridge cradle.
    Close the top cover of the printer if it is open.
    Check the lower (IN) tray to make sure it contains paper and that the paper is correctly loaded in the tray.
    Press resume to clear the error condition. Then check your computer screen for any reported error message and corrective action instructions.
    If the resume and power lights are blinking - press the power button to turn off the printer. At the computer, cancel any documents awaiting printing. Then press power button again to turn on computer. Good luck from Lady Isobel.

    May 15, 2009 | HP DeskJet 610cl InkJet Printer

    1 Answer

    I've had this machine for few years with few problems until just recently. The problem is that the ''check print cartridge'' comes on repeatedly. When I press ON/Resume it either shuts down or the check...

    Unplug the power cord from the unit.

    Reconnect the power cord into the unit.

    When the lights begin to flash, press and hold the On/Resume and Paper Size buttons.

    When only the On/Resume light is flashing, release the buttons.

    When the On/Resume light is steady, the reset is complete.

    Try the print job again to see if this step resolved the issue.
    Hope this helps

    Apr 20, 2009 | HP PSC 1350v All-In-One InkJet Printer

    1 Answer

    Constant yellow blinking light, no paper jam

    I found this on the HP support site:

    The power light is on, and the resume light is blinking.

    c00109831.gifc01272271.gifc00109834.gif The printer might be waiting to complete a print job or to receive data from your computer.


    Wait for the printer to finish the current task. The printer is waiting for the ink to dry on freshly printed paper.


    1. Remove the paper with fresh ink.
    2. Press the resume button.
    The printer might be out of paper.


    1. Load paper in the paper tray.
    2. Press the resume button.
    The printer might have a paper jam.


    Clear the paper jam. If the resume light continues to blink after the paper jam is cleared,


    if the print carriage is stuck or making a grinding noise, then follow these steps.


    1. Lift the top cover of the printer.
    2. Turn the printer off and then on again.
    3. Unplug the power cable from the back of the printer when the grinding noise starts. Unplug the power cable from the wall outlet.
    4. Movethe print carriage toward the middle of the printer (this proceduremight take a couple of tries to get the timing correct).
    5. Remove the print cartridges and close the top cover.
    6. Plug the power cord into the back of the printer. Plug the power cord into the wall outlet.
    7. Open the top cover, reinstall the print cartridges, and then close the top cover.
    The printer may be ready to eject banner paper.


    Press the resume button to eject the banner paper.

    Mar 14, 2009 | HP DeskJet 5550 InkJet Printer

    1 Answer

    Flashing Lights on HP 690C - Won't Print

    Hi Stev, First I know this is going to sound strange but have you disconnected the printer cable from the printer itself? (not the computer) If not try unplugging both the parallel and power cables for 30 seconds, then when you reconnect and power up hit the resume button. I've seen problems in the past where a job was killed like that and the printer would not work until the parallel cable was removed from the printer. The light pattern you describe, resume light blinking with the power light on, can mean any one of the following things on that model HP. 1. Top cover is open. Open the top and make sure there is nothing keeping the cover from closing all the way. Don't forget to check the underside of the cover for something stuck to it. Close the top cover. 2. A print cartridge is missing or an incorrect print cartridge is installed. Install the correct print cartridge. AND/OR Verify that the print cartridge is properly snapped into place. Close the top cover. 3. Printer detects an out-of-media condition. Load media in the lower (IN) tray and press the Resume button. 4. Media is improperly loaded. Remove media from the IN tray, re-square the stack, and reload. Make sure that the media-width adjuster and media-length adjuster are against the stack of media. Make sure that media is not buckled in the IN tray. Verify that the media-width adjuster is along the left edge of the tray and is pushing the right edge of the media against the right wall. 5. The printer timed out waiting for a form-feed command. Press the Resume button. The page will eject from the upper (OUT) tray. 6. Printer detects out-of-ink condition. Replace the print cartridge and press the Resume button. 7. Dirty Cartridge Contacts Use a clean foam-rubber swab or lint-free cloth slightly dampened with water. (Distilled water is recommended. Tap water might contain contaminates that could damage the cartridge.) Locate the copper-colored circuitry strip on the back of the cartridge. Clean the copper-colored strip with the dampened swab or cloth. Do not wipe the nozzle end of the cartridge or touch the silver-colored nozzle plate on the bottom of the cartridge. Unplug the power cord from the printer. Clean the carriage contacts on the back wall of the ink cartridge carriage with a damp foam-rubber swab or lint-free cloth. Use a dry foam-rubber swab or lint-free cloth to remove the moisture from the contacts. If the carriage contacts show noticeable damage, contact the HP Customer Support Center listed in the printer's User's Guide. Plug the printer back in and try printing again. 8. Printer detects paper in the paper path. Turn the printer off and open the top cover. Make sure that paper is not jammed in the printer. Lift the right black rectangular paper sensor (located in the middle of the printer just below the silver rod on which the cartridge carriage slides) and make sure that nothing is stuck under the paper sensor, perhaps by blowing under the sensor. Close the top cover and turn the printer on. Try printing again. If none of this helps let me know and I'll see what else I can dig up on the problem. El Duderino

    Nov 17, 2006 | HP DeskJet 690c InkJet Printer

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