Question about HP DeskJet 9650 InkJet Printer

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Hp-dj 9650 won't print

The "resume" light comes on when I power up. I've pressed it over and over to no avail. Media is loaded, there is no paper jam, the duplexer is properly installed, ect. When I print a word doc I see it in the print queue then it's gone... as if it printed. But nothing comes out of the printer. I tried using the printers services to calibrate but, again, it won't print the calibration page. Arrrrg!

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  • danakee Sep 22, 2007

    I did that also.

  • bp80 Apr 04, 2008

    I changed the black print cartridge (56) and when I tried to print a map, both print cartridge lights began blinking and the error message " damaged or incompatible black or photo cartridge" appeared on my monitor. I've relaced the cartridge with a new one, had the company IT guy look at it and ran an online ran a diagnostic analysis on it and still my deskjet 9650 isn't working. The printers about 3 years old and this is the first problem I've had with it. bp

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Please reinstall printer software

Posted on Sep 22, 2007

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On the Ip4300 the yellow light flashes at 10 times intervals. The printer does not responde to anything. Thanks Dave


This is from Canon's web site...

Ten flashes:The Cassette is not installed properly/Cannot perform duplex printing
  • When loading from the Cassette, install the Cassette properly and press the RESUME/CANCEL button.
  • When performing automatic duplex printing, the size of paper may not be compatible with automatic duplex printing. The sizes of media suitable for auto duplex printing are A3, Regal, 11" x 17" (Tabloid), B4, A4, Letter, 10" x 12", 8" x 10", B5, and A5". Make sure that the size of the paper loaded in the printer is correct. Pressing the RESUME/CANCEL button will eject the paper and restart printing from the front side of the next paper. The reverse side of the ejected sheet will not be printed.

May 04, 2011 | Canon PIXMA iP4300 InkJet Photo Printer

1 Answer

Problem with Canon Pixma 4300 inkjet. Orange alarm lamp flashes 10 times on switching printer on. Have tried plugging and unplugging power cord, and checked that there is no paper jam. Please help. Brian


Hello Brian,

I found the following on Canon's website.

Not sure if it will fix your issue but thought it might be worth a try:

Ten flashes:The Cassette is not installed properly/Cannot perform duplex printing
  • When loading from the Cassette, install the Cassette properly and press the RESUME/CANCEL button.
  • When performing automatic duplex printing, the size of paper may not be compatible with automatic duplex printing. The sizes of media suitable for auto duplex printing are A3, Regal, 11" x 17" (Tabloid), B4, A4, Letter, 10" x 12", 8" x 10", B5, and A5". Make sure that the size of the paper loaded in the printer is correct. Pressing the RESUME/CANCEL button will eject the paper and restart printing from the front side of the next paper. The reverse side of the ejected sheet will not be printed.

Best of luck
]

Regards

Mar 02, 2011 | Canon Office Equipment & Supplies

1 Answer

Hi, My hp k550 is blinking at lights 1 and 4. How can I fix this problem please? Thanks


Issue

The power light and resume light is blinking.

Power light and resume light is blinkingc01576793.gif Solution one: Press the resume button

Load paper in the paper tray and press the resume button (c01219285.bmp ).

Try to print the job. If the issue continues, proceed to the next step.

Solution two: Clear the paper jam

Step one: Clear the jam from the back and top of the product

  1. Remove any paper loaded in the output tray.
  2. Turn off the product.
  3. Push the button on either side of the rear access panel or duplex unit and remove it. Figure 7: Removing the rear access doorc01576794.jpg
  4. Locate any jammed paper inside the product and pull it out towards you.
  5. If there is no jam, push the latch on the top of the duplex and lower its cover. Figure 8: Lower the product coverc01576795.jpg
  6. If the jam is there, carefully remove any jammed paper and close the cover.
  7. Replace the rear access panel or duplex unit.
  8. Open the top cover.
  9. Check for and remove any jammed paper by gently pulling it out.
  10. Make sure that there are no scraps of paper stuck between the rollers.
  11. Close the top cover, turn on the product, and resend the print job.


Try to print the job again. If the issue continues, proceed to the next step.

Step three: Service the printer

If you have completed all the steps listed above and are still experiencing a problem, service the product.

Cause

The product might be out of paper or there might be a paper jam.

Feb 28, 2011 | Office Equipment & Supplies

2 Answers

My Canon Pixma MP600R insists that paper is jamed in machine, despite the fact that jam has been cleared and paper is being ejected when machine is switched on


The simplest thing would be to try unplugging the printer from the power source. Let it rest for 5 - 10 minutes then plug back in to the power supply and see if that resolves the problem.

If not you are going to need to do a thorugh inspection to verify that all paper remnants have been removed.

The following is for the MP600:

Issue: ERROR LCD: The paper is jammed. Clear the paper and press [OK].
Solution: Removing paper jams MP600


Removing Obstructions or Jammed Paper If [Paper output slot - The paper is jammed. Clear the paper and press OK] appears on the LCD, follow this procedure to clear the paper jam Clearing paper jams from the auto sheet feeder (ASF) or paper output slot
Clearing paper jams inside the printer
Clearing credit card-sized or 4" x 6" paper jammed inside the printer

ASF / Paper Output Slot
  1. Turn off the printer.

  2. Remove paper from the ASF.

  3. Gently pull the jammed paper out.
    1. If paper is visible from the ASF, use both hands to pull the paper out slowly.
    2. If paper is visible from the paper output slot, use both hands to pull the paper out slowly.

      05sj00147_03.jpg
      The above illustration shows a PIXMA MP500.

  4. If the paper tears and a piece of that remains inside the printer, open the scanning unit (printer cover) and remove the paper from inside the printer.

    Note:
    Be careful not to touch the components inside the printer.


  5. Turn on the printer and confirm that the Alarm light is off.
    (If the jammed paper remains in the printer, the paper may be automatically ejected.)

  6. Load paper back into the ASF.

  7. Press to clear the message and continue printing. If you are printing from an application software, follow the instructions displayed on your computer.

Top
Paper jams inside the printer

  1. Turn off the printer and disconnect the power cord and USB cable.

  2. Remove the jammed paper slowly using the following procedure.
    1. Open the rear cover to check if the paper is jammed.

      05sj00147_04.jpg
    2. Pull out the cassette and check if the paper is jammed inside the cassette area.

      05sj00147_05.jpg
    3. Stand the printer with the left side down, holding the document cover.
    4. Press the tabs together and pull the green cover toward you.
    5. Check if the paper is jammed.
      (If you were not doing Duplex printing, you do not have to follow this procedure.)

      mp600_bottomcover.gif

    6. Close the green cover and place the printer back to a normal position.
  3. Reconnect the power cord and power on the printer. Confirm the Alarm light is off.

  4. Load paper back into the ASF or cassette.

  5. Press to clear the message and continue printing. If you are printing from an application software, follow the instructions displayed on your computer.

Top

Clearing credit card-sized paper jammed inside the printer
Credit card-sized and 4" x 6" sized paper must be loaded properly. If this media is not loaded properly, it will feed into the printer and will not exit. Credit card-sized paper should only be loaded in the ASF and in portrait orientation. 4" x 6" sized paper can be loaded in the ASF or cassette. But must be loaded portrait orientation.
If credit card-sized paper was loaded in landscape orientation in the ASF and did not eject (exit), please follow this procedure.

  1. Turn off the printer.

  2. Load the same paper type that is jammed inside the printer in portrait orientation.

    05sj00147_01.jpg

  3. Power on the printer.
    The paper stock in the ASF will automatically feed the jammed paper from the printer.

  4. To resume printing, load the paper in portrait orientation.

If 4" x 6" sized paper was loaded in landscape orientation in the cassette and did not eject (exit), please follow this procedure.
  1. Turn off the printer.

  2. Open the rear cover.

  3. Fold in four a piece of letter-sized plain paper.

  4. Push in the folded paper until it hits the jammed paper.

    05sj00147_02.jpg

  5. If the jammed paper is visible from inside the printer area, pull it out and proceed to step 7.

  6. If the jammed paper cannot be pulled out, push in the folder paper from the rear so the jammed paper is in between the feed rollers.

  7. Pull out the folded paper and close the rear cover.

  8. Power on the printer and confirm that the Alarm light is off.
    The jammed paper should automatically eject.

  9. To resume printing, load the paper in portrait orientation.


Trust this is helpful.

Dec 10, 2010 | Canon PIXMA MP600 all-In-One InkJet...

1 Answer

I have a 18 mo old 8500 OJPro wireless that won't advance the paper, makes a clicking sound and gives a false paper jam error. I have seen a split white gear within a black clutch assembly on the left end...


Follow these steps in the order presented to resolve the paper jam. Step one: Remove any loose paper Remove any loose sheets of paper from the input tray and the output tray. CAUTION: Do not remove jammed paper at this stage. Trying to clear jammed paper from the front of the product can damage the print mechanism. Remove any loose paper Do not pull jammed paper c02073375.gif c01994705.gif Step two: Clear the jam from the rear of the product CAUTION: Never pull jammed paper from the front of the product. If you can pull it from the rear of the product or the tray, always try the rear first. Pulling paper from inside the front cover can cause mechanical damage to the product.
  1. Press the Power button (c01602202.gif ) to turn off the product.
  2. Disconnect the power cord from the rear of the product.
  3. Unplug the power cord from the wall outlet.
  4. Turn the product around so that you can access the rear side. Figure 1: The rear side of the productc01617574.gif
  5. Push in the button on either side of the two-sided printing accessory (duplexer), and then remove the duplexer. Figure 2: Remove the duplexerc02051407.gif 1 - Press the buttons on the sides of the duplexer 2 - Pull the duplexer out of product
  6. Gently remove any jammed paper or bits of torn paper from the rollers inside the product. Use both hands to pull any whole sheets of paper to avoid tearing them. Figure 3: Gently remove the jammed paperc02073376.gif CAUTION: Use a flashlight to thoroughly check the rollers and wheels for torn pieces of paper that might remain inside the product. If any torn pieces of paper remain inside the product, more jams are likely to occur. Figure 4: Remove scraps of paperc02073377.gif
  7. If you do not see jammed paper in the rear access area, push the buttons on the latch on the rear of the duplexer, and then lower the cover. Figure 5: Open the duplexerc01617577.gif 1 - Latch on rear of the duplexer 2 - Duplexer cover
  8. Remove any jammed paper from inside the duplexer.
  9. Close the duplexer cover.
  10. Gently push the duplexer into the product until it snaps firmly into place. Do not press the buttons on the end of the accessory while you reattach it. Figure 6: Reattach the duplexerc01617578.gif
  11. Reconnect the power cord to the rear of the product.
  12. Plug the power cord back into the wall outlet.
  13. Press the Power button (c01602202.gif ) to turn on the product.
Step three: Print a self-test report Follow these steps to print a self-test report. Printing a self-test report verifies if the hardware functions correctly.
  1. Load unused, plain white paper in the input tray.
  2. Press the Power button (c01602202.gif ) to turn on the product.
  3. Press the Setup button (c01726396.gif ).
  4. Press the Right Arrow (c01185072.jpg ) to select Print Report , and then press OK .
  5. Press the Right Arrow (c01185072.jpg ) to select Self-Test Report , and then press OK . The self-test report prints.

Oct 30, 2010 | HP Officejet Pro 8500 Wireless All-In-One...

1 Answer

HP 6540 Lights flashing can't print


This indicates a paper jam or the printer is out of paper. Do not clear a paper jam from the front of the printer.

The printer might be out of paper
1. Place paper in the In tray.
2. Press the Resume button on the front of the printer.

There might be a paper jam
1. Press the Resume button. If the paper jam does not clear, then go to the next step.
2. Push the two latch handles on the rear access door toward each other, and then remove the door.
3. Remove any paper that is inside the printer by pulling it out from the back of the printer. If you are printing labels, verify that a label did not become detached from the label sheet while passing through the printer.
4. Replace the rear access door.
5. Press the Resume button.

If the Two-Sided Printing Accessory is attached to the printer, follow these steps to clear a paper jam from the Two-Sided Printing Accessory.
1. Turn off the printer.
2. Press the buttons on the left and right sides of the duplexer, and then remove it from the printer.
3. Remove any paper inside the printer.
4. Open the duplexer.
5. Remove any paper from inside the duplexer.
6. Close the duplexer, and then re-attach the duplexer to the printer.

If the Auto Two-Sided Print Accessory with Small Paper Tray is attached to the printer, follow these steps to clear a paper jam
1. Turn off the printer.
2. Press the buttons on the left and right sides of the accessory, and then remove it from the printer.
3. Remove any paper that is inside the printer.
4. Lift the back lever on the accessory, and then unhook the Small Paper Tray
5. Tilt the Small Paper Tray forward and open the lower door of the accessory.
1. Tilt the Small Paper Tray
2. Open the lower door
6. Remove any paper that is inside the accessory.
7. Close the accessory, and then secure the back lever to close the accessory.
8. Re-attach the accessory to the printer.

Oct 03, 2009 | HP DeskJet 6540 InkJet Printer

2 Answers

What does error code 5100


For error 5100 try the following, I know it works on some Canon printers:
Unplug printer, press and hold "resume" button, press "power" button and hold down, release "resume", press "resume", release and press again. Release both buttons and now press "resume" 4 times. Power off. Re-start.
Hope this helps

Aug 18, 2009 | Canon Pixma MP500 All-In-One InkJet...

1 Answer

Paper jam


You can access Canon online support info here. Enter paper jam as a search, then choose #4 to remove the obstruction.
Also see this:
Issue: Paper is jammed inside the printer
Solution: Removing paper jams MP600

Removing Obstructions or Jammed Paper If [Paper output slot - The paper is jammed. Clear the paper and press OK] appears on the LCD, follow this procedure to clear the paper jam Clearing paper jams from the auto sheet feeder (ASF) or paper output slot
Clearing paper jams inside the printer
Clearing credit card-sized or 4" x 6" paper jammed inside the printer

ASF / Paper Output Slot
  1. Turn off the printer.

  2. Remove paper from the ASF.

  3. Gently pull the jammed paper out.
    1. If paper is visible from the ASF, use both hands to pull the paper out slowly.
    2. If paper is visible from the paper output slot, use both hands to pull the paper out slowly.

      05sj00147_03.jpg
      The above illustration shows a PIXMA MP500.

  4. If the paper tears and a piece of that remains inside the printer, open the scanning unit (printer cover) and remove the paper from inside the printer.

    Note:
    Be careful not to touch the components inside the printer.


  5. Turn on the printer and confirm that the Alarm light is off.
    (If the jammed paper remains in the printer, the paper may be automatically ejected.)

  6. Load paper back into the ASF.

  7. Press <OK> to clear the message and continue printing. If you are printing from an application software, follow the instructions displayed on your computer.
Top
Paper jams inside the printer
  1. Turn off the printer and disconnect the power cord and USB cable.

  2. Remove the jammed paper slowly using the following procedure.
    1. Open the rear cover to check if the paper is jammed.

      05sj00147_04.jpg
    2. Pull out the cassette and check if the paper is jammed inside the cassette area.

      05sj00147_05.jpg
    3. Stand the printer with the left side down, holding the document cover.
    4. Press the tabs together and pull the green cover toward you.
    5. Check if the paper is jammed.
      (If you were not doing Duplex printing, you do not have to follow this procedure.)

      mp600_bottomcover.gif

    6. Close the green cover and place the printer back to a normal position.
  3. Reconnect the power cord and power on the printer. Confirm the Alarm light is off.

  4. Load paper back into the ASF or cassette.

  5. Press <OK> to clear the message and continue printing. If you are printing from an application software, follow the instructions displayed on your computer.
Top

Clearing credit card-sized paper jammed inside the printer
Credit card-sized and 4" x 6" sized paper must be loaded properly. If this media is not loaded properly, it will feed into the printer and will not exit. Credit card-sized paper should only be loaded in the ASF and in portrait orientation. 4" x 6" sized paper can be loaded in the ASF or cassette. But must be loaded portrait orientation.
If credit card-sized paper was loaded in landscape orientation in the ASF and did not eject (exit), please follow this procedure.
  1. Turn off the printer.

  2. Load the same paper type that is jammed inside the printer in portrait orientation.

    05sj00147_01.jpg

  3. Power on the printer.
    The paper stock in the ASF will automatically feed the jammed paper from the printer.

  4. To resume printing, load the paper in portrait orientation.

If 4" x 6" sized paper was loaded in landscape orientation in the cassette and did not eject (exit), please follow this procedure.
  1. Turn off the printer.

  2. Open the rear cover.

  3. Fold in four a piece of letter-sized plain paper.

  4. Push in the folded paper until it hits the jammed paper.

    05sj00147_02.jpg

  5. If the jammed paper is visible from inside the printer area, pull it out and proceed to step 7.

  6. If the jammed paper cannot be pulled out, push in the folder paper from the rear so the jammed paper is in between the feed rollers.

  7. Pull out the folded paper and close the rear cover.

  8. Power on the printer and confirm that the Alarm light is off.
    The jammed paper should automatically eject.

  9. To resume printing, load the paper in portrait orientation.

I hope this information allows you to resolve this issue. If you need further assistance, please post back with a comment to this thread.
If I've managed to answer your question or solve a problem, please take just a moment to rate this post....thanks!

Jun 22, 2009 | Canon PIXMA MP600 all-In-One InkJet...

1 Answer

5110 ERROR ON PIXMA PRO 9000


Solution: Press ON/OFF switch to reset the multifunction device

Reset the device when it is not functioning properly. If the device is not functioning properly or to clear memory, reset it.
  1. On the operator panel, press and hold the <ON/OFF> button for one second. (The display will go blank.)

    Note: It may be necessary to unplug the power cord if pressing the ON/OFF button does not shut off the printer.

  2. Wait approximately ten seconds and then press the <ON/OFF> button again.

  3. Wait until the device has completed its cycling process before submitting another job request.
Solution: Removing paper jams MP800R / MP830 / MP530

Removing Obstructions or Jammed Paper If [Paper output slot - The paper is jammed. Clear the paper and press OK] appears on the LCD, follow this procedure to clear the paper jam Clearing paper jams from the auto sheet feeder (ASF) or paper output slot
Clearing paper jams inside the printer
Clearing credit card-sized or 4" x 6" paper jammed inside the printer
ASF / Paper Output Slot
  1. Turn off the printer.

  2. Remove paper from the ASF.

  3. Gently pull the jammed paper out.
  1. If paper is visible from the ASF, use both hands to pull the paper out slowly.
  2. If paper is visible from the paper output slot, use both hands to pull the paper out slowly.

    05sj00147_03.jpg

  1. If the paper tears and a piece of that remains inside the printer, open the scanning unit (printer cover) and remove the paper from inside the printer.

    Note: Be careful not to touch the components inside the printer.

  2. Turn on the printer and confirm that the Alarm light is off.
    (If the jammed paper remains in the printer, the paper may be automatically ejected.)

  3. Load paper back into the ASF.

  4. Press <OK> to clear the message and continue printing. If you are printing from an application software, follow the instructions displayed on your computer.

Top

Paper jams inside the printer
  1. Turn off the printer and disconnect the power cord and USB cable.

  2. Remove the jammed paper slowly using the following procedure.

  3. Open the rear cover to check if the paper is jammed.

    05sj00147_04.jpg

  4. Pull out the cassette and check if the paper is jammed inside the cassette area.

    05sj00147_05.jpg

  5. Stand the printer with the rear side down, holding the document cover.

  6. Press the tabs together and pull the green cover toward you.

  7. Check if the paper is jammed.
    (If you were not doing Duplex printing, you do not have to follow this procedure.)

    05sj00147_06.jpg

  8. Close the green cover and place the printer back to a normal position.

  9. Reconnect the power cord and power on the printer. Confirm the Alarm light is off.

  10. Load paper back into the ASF or cassette.

  11. Press <OK> to clear the message and continue printing. If you are printing from an application software, follow the instructions displayed on your computer.
Top

Clearing credit card-sized paper jammed inside the printer
Credit card-sized and 4" x 6" sized paper must be loaded properly. If this media is not loaded properly, it will feed into the printer and will not exit. Credit card-sized paper should only be loaded in the ASF and in portrait orientation. 4" x 6" sized paper can be loaded in the ASF or cassette. But must be loaded portrait orientation.
If credit card-sized paper was loaded in landscape orientation in the ASF and did not eject (exit), please follow this procedure.
  1. Turn off the printer.

  2. Load the same paper type that is jammed inside the printer in portrait orientation.

    05sj00147_01.jpg

  3. Power on the printer.
    The paper stock in the ASF will automatically feed the jammed paper from the printer.

  4. To resume printing, load the paper in portrait orientation.

If 4" x 6" sized paper was loaded in landscape orientation in the cassette and did not eject (exit), please follow this procedure.
  1. Turn off the printer.

  2. Open the rear cover.

  3. Fold in four a piece of letter-sized plain paper.

  4. Push in the folded paper until it hits the jammed paper.

    05sj00147_02.jpg

  5. If the jammed paper is visible from inside the printer area, pull it out and proceed to step 7.

  6. If the jammed paper cannot be pulled out, push in the folder paper from the rear so the jammed paper is in between the feed rollers.

  7. Pull out the folded paper and close the rear cover.

  8. Power on the printer and confirm that the Alarm light is off.
    The jammed paper should automatically eject.

  9. To resume printing, load the paper in portrait orientation.
Thanks

Thiru

Jun 17, 2009 | Canon PIXMA MP830 All-In-One InkJet...

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