Question about Uniden Cordless Phone

1 Answer

No dial tone

The phone has charged passed he 16 hours required. I get no dial tone but the service provider sent a tech who checked the outside line and is getting a dial tone. all cordless handsets say Line in use.

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  • sandypooleba Apr 22, 2009

    Thanks RawMichael. It was the alarm jack that had been disconnected. All phones have a dial tone now. Have a great evening.

  • RawMichael May 11, 2010

    I've only heard of this problem when the phone is not connected to the wall directly; or, as when I had DSL, directly to a signal filter on the wall. Does someone nearby have BPL service perhaps? (I hope not...). I had issues like those just before getting a new battery at Office Max (one with a little more juice) as the stock battery was pretty bad and I think many at the time my GE came out were defective. Also, sorry if obvious, did you switch out the main cord just in case? That would be unusual, but If it is the wire then it would affect any phone plugged in and possibly behave diferently with a cordless than it would a corded.

    Perhaps the manual will be useful; a PDF link is available, if you don't have it, and I like to keep manuals digital when possible anyway:

    http://www.thomsonnetwork.com/EN/Public/...


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Please disconnect your cordless phones from telephone jacks throughout the home. The "line in use" is say that you have a short on the line, or a phone off the hook. So disconnect lines, then replug 1 corded phone in to check for dial tone. If working, continue to plug in 1 phone at a time(rechecking working one each time) to find the equipment that is causing you heartache.

Posted on Apr 30, 2009

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1 Answer

There is no outside line on my land line. on the message part it states "{line in use"


The "Line in Use" message means that the telephone can't detect a dial tone. This could indicate a problem with the phone, the wiring in your home (at one or more jacks) or the wiring outside of you home. I like to do the diagnostics with a basic wired telephone. This means that I don't have to bring a power cord with the phone as I test different jacks/access points.

First, if the message was on a cordless handset, make sure that the base is getting AC power. Next try a new RJ-11 cable between the phone (or base) and the wall outlet. If there is still no dial tone, try your test phone. If it gets a dial tone, then you know that the problem is specific to your original phone.

If you do not have a dial tone, try the test phone at another jack for that phone line (if available). If other jacks give a dial tone, then the jack or the wiring to the jack probably has a problem. Remove the wall plate and look for any loose or damaged wires. There are two types of connections. If you see screw terminals, then strip the insulation from the wire and then secure it under the appropriate screw. If you have a punch-down keystone jack, you will need a punch-down tool that is available at most hardware stores in the wiring section. Do not strip the insulation. Push the wire down into the contacts in the keystone. See http://www.lanshack.com/wire_phone_jack.aspx for the usual wiring patterns.

If there is no dial tone or no other jack, find the service box where your phone line comes in. Open the box and determine if there is an RJ-11 jack in the box. If there is, try your test phone. If you have a dial tone, then the problem is with the indoor wiring. If there is no dial tone or you can't test the line, contact your telephone provider. They should test your phone for you. Most providers will repair outside problems for free. (There are a few that are trying to get customers to upgrade and will try to avoid fixing wiring issues.) If your wiring problem is in your walls, you may want to ask your provider to find and fix the issue. You will have to pay for the service. If you have a DSL filter inside your home, you may need to replace that filter.

I hope this helps.

Cindy Wells
(I have had dial tone issues with phones on numerous occasions. Sometimes the fix is simple. When a handset cord had been substituted for an RJ-11 cable, the fix took seconds. When the phone service was upgraded and a cable fell behind the siding, the fix took a minute. Most often, the fix required a call for service. Several outages were due to broken wires. Sometimes a rodent chewed on the wires and sometimes a contractor dug into the underground lines. At one point my home's DSL filter was in the service box so that had to be replaced by the provider after a lightning strike. Since we went to a fiber optic service, we needed the fiber optic modem replaced once. In that case, we had intermittent phone, internet and television service interruptions until the hardware was replaced.)

Mar 10, 2018 | Lands Phones

2 Answers

How do I check my phone line? I have no dial tone. When The phone rings, it only rings once.


it rings so that indicates that the land line is ok
for a quick check see if you can borrow a neighbours phone and plug it into the wall socket
If you get a dial tone then , the problem is your phone
if you do not get a dial tone , call the service provider and report a faulty service

Sep 07, 2017 | Lands Phones

2 Answers

All 4 hand units say "line in use" How do exit tis situation? hand units model KX-TGA410, baseunit KX-TGA131


A "Line in Use" message generally means that there is no dial tone detected. Assuming that all of the handsets are in Standby and any other phones are connected to that line are also on their hooks, then you need to determine why the base isn't getting a dial tone. This can be an inside or outside wiring problem.

I like to use an old wired telephone for testing since power isn't required to use the phone. You also need another RJ-11 telephone wire. Try connecting a new RJ-11 wire between the KX-TGA131 base and the phone jack. If there is a dial tone with the new cable, you had a bad cable. If not, try the alternate phone. If the test phone has a dial tone, then the KX-TGA131 has failed or has a power problem. If the phone is under warranty, contact Panasonic.

If neither phone has a dial tone, take your test phone to another jack connected to the same phone line (number), if available. If you have a dial tone here, then the problem is in the first jack or the wiring to the jack. You can try to repair the jack yourself. Remove the cover plate and look at the jack. If any wires are loose, reconnect them to their appropriate location. See http://www.lanshack.com/wire_phone_jack.aspx for the usual patterns. There are two types of telephone jacks, keystone and screw terminals. For the keystone type, you need a punch-down tool (available at many hardware stores in the electrical section) to put the wires back in place. Do not strip the individual conductors before using the punch down tool. For screw terminals, strip the wire before securing it under the screw.

If you do not have another jack or there is no dial tone at the second jack, find the incoming telephone service box. Open the box and check the wiring. If you find an RJ-11 jack, plug in your test phone and listen for a dial tone. If there is a dial tone, you have a wiring problem. Check the jacks as above. You may want to have someone else check the wiring in the walls if there are no broken/loose wires in the jacks. Your telephone company will usually offer the service for a fee.

If you can't test the phone line at the service box or there is no dial tone at the service box, contact your telephone company. They will test the service box and should repair outside issues for free. (Some providers are trying to avoid copper repairs.)

If you have DSL, you may need to check the line filter. This filter can disrupt the dial tone when it fails. If the filter is in the interior, you are responsible for the replacement. In my service area, the DSL filter was in the service box so my telephone company repaired it.

I hope this helps.

Cindy Wells
(I've had no line issues several times. Sometimes, it was the result of a contractor cutting through underground lines. With copper wire, rodents sometimes damaged those underground wires. Once it was simply an issue of a contractor who'd left one wire loose after upgrading the service.)

Aug 26, 2017 | Lands Phones

1 Answer

My phone says "Line in use" but nobody is using it.


Some of my telephones will read "Line In Use" when the phone doesn't detect a dial tone. I like to use an old wired telephone to check whether the problem is with the cordless phone base or the phone line wiring.

First plug in the test phone and check for a dial tone. If there is no dial tone, try a different RJ-11 cable between the phone and the jack. If there is still no dial tone, use the test phone at another jack and check for a dial tone. If you have two jacks with no dial tone, find your incoming telephone service box. If you have a relatively new phone service installation, the service box will have RJ-11 jacks. Plug your test phone into the jack and check for a dial tone. If there is still no dial tone, contact your telephone company. They will repair an outside wiring problem for free. If the service box doesn't have an RJ-11 jack, you'll need to ask your telephone company to test the phone line for you.

If there is a dial tone at another jack or at the service box, you have an inside wiring problem. You can check for loose or broken wires inside of the jack. Most use either screw terminals or a punch-down design. For the screw terminals, strip another section of the unbroken part of the wire, if needed. Secure the wire under the screw. For the punch-down terminal, take off the cover. Then you'll need a tool that is available in most hardware stores in the electrical wiring section. Do not strip the wire; just place it over the correct place in the terminal and push it into the contacts with the tool. Trim off any excess wire with a small pair of small wire cutting pliers, if the excess wire is blocking the cover from fitting back onto the terminal. http://www.lanshack.com/wire_phone_jack.aspx has a good diagram of the wire color and pin assignments. If the wiring is okay at the jack, you'll need to check the rest of the wiring for problems. Since the broken wire might be inside the wall, you may want to have a professional check it out. Your telephone provider's technicians can do this for a fee. If you have a DSL computer line, you should check the DSL filter. If the filter is inside at the jack, you'll need to replace the filter. If it is out at the service box, your telephone company will do the replacement.

If there is a dial tone at the jack with the test phone, check the purchase date on the L401 system. If it is under warranty (1 year usually), contact Motorola. Otherwise, replace your Motorola phone system. It's generally not worth the minimum repair and shipping costs.

I hope this helps.

Cindy Wells
(I've had dial tone issues after lightning strikes (the DSL filter was damaged), mice eating wires (buried phone line) and due to county road crew/contractors who dug too close to the wire. The first two problems required phone calls to get a technician to fix the outside line. The last one gets fixed by the contractors/phone company as soon as they can.)

Nov 09, 2015 | Motorola L401 DECT 6.0 Digital Cordless...

1 Answer

HELP?Why Does my telephone say connecting?


Most cordless phones will say connecting when the handset is out of range, the base has no power or the base does not have a dial tone.

I start my tests at the base and make sure that another phone (preferably an old corded phone) gets a dial tone at that jack. Try a new phone cord to check if the cable is bad. Check if the power brick for the base is warm and that the outlet has power. For some phones, you can reset them by unplugging the base and removing the battery from the handset. Then reconnect the battery and plug in the base. Check if the handset and base can communicate (try the Find Handset option). If needed re-register the handset.

If the test phone doesn't get a dial tone, then you need to find where you have a wiring problem. Try the test phone at another phone jack. If there is still no dial tone, find the telephone service box (where the phone line comes in). If you have a fairly new service, you will find an RJ-11 jack in the box. Plug in your test phone and check for a dial tone. If you have no dial tone, contact your phone company. They will come and fix the line for free. (If you can't use an RJ-11 cord at the service box, your phone company will test this outside connection.)

If there is a dial tone at the service box or at one jack and not another, it's an inside wiring problem. Look at any open wires (perhaps in the basement) for obvious damage. Open the jack and check for loose wires. (There are two types of jacks - one wraps the wire around a screw, the other requires a punch down tool to secure the conductors in the keystone. The conductors should be connected to the terminals in the correct order. To see a picture of the terminal connections that are used, see http://www.lanshack.com/wire_phone_jack.aspx . The punchdown tool is available at many home improvement stores in the wiring aisle.)

If your test phone had dial tone at the original jack and resetting the phone by disconnecting the power did not help, then the phone needs service. If it is under warranty, contact V-tech. Otherwise, you may be better off replacing the unit. These phones are not meant to be user serviced.

I hope this helps.

Cindy Wells
(if you add a comment with the model, then I will check if I can provide more details in my solution.)

Sep 28, 2011 | Vtech DECT 6.0 Cordless Phone with Digital...

1 Answer

How does one forward incomming calls on a uniden 2.4ghz cordless phone?


Cordless phones can not 'forward' a call to an outside line.
Forwarding must be controlled by the ATT, Verizon, or landline provider.
Please contact your provider to determine if you have call forwarding feature built into your service package.

Then, follow the instructions of your landline phone provider.
Here is the instructions for Verizon:


Activating Call Forwarding
You can activate Call Forwarding whenever you want your calls to be sent to another phone, including a mobile phone. Once activated, all your calls will be sent to the forwarding number you request. Each time a call is forwarded, you will hear one short reminder tone on your home phone, but you will not be able to answer the call from your home number.

  1. Lift your telephone's receiver and listen for a dial tone.

  2. Press star.gif7.gif2.gif.
    In some areas you must use 7.gif2.gifpound.gif
    Dial 1172 on rotary or pulse-dialing phones.

  3. When you hear the tone, set or change the Call Forwarding number by dialing the telephone number where you want your calls transferred.
    You will hear the number you entered ring. When the number is answered, Call Forwarding is activated.

  4. If the call is not answered or the line is busy, hang up and call the number again within two minutes.
    You will hear two short tones telling you that Call Forwarding is activated.

  5. Hang up the receiver.

Feb 16, 2011 | Cell Phones

1 Answer

Not able to ring out or recieve calls on landline 01772465172


Is there a dial tone? Have you tried plugging in outside in the NID(phone box) on the side if the house. Take a corded telephone out to the box if it has a test port to plug into. If it does, plug in. If you have a dialtone, then the problems inside with either the station wires or jacks, or other equipment that is plugged into the jacks. Remove all devises from the jacks if trouble is inside and take a known working phone and plug it into a jack. if it works, plug in another device, so on and so on. Be sure to check dial tone, break dial tone by pressing a button. Hang phone up and see if dial tone has returned. If not, then that piece of equipment is bad.
If no dial tone at the NID, then call in a trouble report of NO DIAL TONE to the telephone company of cable provider. To save money if trouble is inside, purchase the inside wiring maintenance plan and then have them come work on the phone lines. After the service is restored, call and cancel the maintenance. $5 and you're back in service, provided that's all the teleco charges for wiring maintenance.

Nov 30, 2010 | Lands Phones

1 Answer

The phone is not ringing and it is plug on charge and my wife got new battery for it too. What can i do to get it working? What size of Batteries cani use for this cordless phone


You need the specific battery pack: 5-2814 for the handset. This is a 850 mAh Nickel Metal hydride battery.

When I see a cordless phone that doesn't ring, the first thing I recommend checking is the phone jack and line itself with a second phone. I prefer to use a corded handset with a new phone cord to check for dial tone. If no dial tone at the jack, check for dial tone at the service entry box. If you have no dial tone at the service box, contact your provider. If it's only a problem at the jack, you will need to check your inside wiring.

To check the base, try a new cable (RJ-11) (double check the power as well).

To check the handset, first make sure the handset is fully charged (16 hours) and that the battery is fully installed. Does the handset beep when the Talk button is pressed? Next check that the handset ringer software is on. With the phone off (not in the talk mode), press the Mute/menu OK button. Use the Caller ID/volume (up/down) buttons to get to the Handset setup menu. Press the Mute/Menu OK button to access the menu. Use these buttons to check the Ringer Volume (should be on) and Ringer Tone. Press Mute/Menu OK to save the settings at each sub-menu. Check that the Do Not Disturb function is not on - this toggles with the Do Not Disturb button and should be noted on the handset screen when on.

If you have multiple extensions on the phone line, try unplugging some of them.

I hope this helps.

Cindy Wells

Jul 07, 2010 | GE T28821FE2 19 GHz Twin 1Line Cordless...

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