Question about Kenmore 46462 Front Load Washer

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Door is open but lock is in the lock position

Kenmore elite he3t MODEL # 110.4597

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  • gregvayda Apr 23, 2009

    thank you for your help but it looks as if the plastic piece is broke inside the actual lock i have ordered the part from sears and if you could give me your simple steps to replace it i would appreciate your help. thanks again



    Greg

  • gregvayda Apr 24, 2009

    thanks for al your help i really appreciate all you help

  • gregvayda Apr 27, 2009

    i am still receiving door lock error message. did i do something wrong?

  • gregvayda Apr 27, 2009

    I am still receiving error message. Am i doing something wrong?

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  • 88 Answers

There is a manual lock release on the bottom of the door latch. Remove the bottom kick panel by removing three 9/32" screws from along the bottom, then reach inside the washer, up to the door latch. You should feel a small plastic tab on the bottom of the latch, pulling this tab should release the lock. If this does not help, you may need a new door latch. If that is the case, re-post and I will list simple steps to replace the latch, if needed. Hope that helps.

Posted on Apr 21, 2009

  • Dan Sharpe
    Dan Sharpe Apr 23, 2009

    To replace the door latch, remove the outer spring on the gray door seal, just use a flat-blade screwdriver to pop it out. Remove the three screws securing the latch. (sorry, I do not remember the exact bit size maybe a T-15). Pull the door seal off the front panel and push aside so you can reach in to the latch. Lift the latch up an inch or two, as it hooks into a small plastic bracket, and pull out the front, removing the three wire harnesses as you do. Reverse process to install the new latch, the wire connections are all unique to each other, so easy stuff there. Some people have issues putting the door seal back on, but it's really not bad, just get the seal seated back in place and put the spring back on one of two ways...1 tuck the actual spring portion under the bottom lip of the seal, hold in place firmly with your knee, and then work it back around with a screwdriver, assisting with your left hand. 2. Stretch the spring out with a needle nose pliers to relieve the tension and then walk it into place by hand. ....Good luck!

  • Dan Sharpe
    Dan Sharpe Apr 28, 2009

    Is it an F-DL? And if so, were you getting that code originally? I didn't see anything about an error code in your original post.

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1 Answer

Elite HE3t washer, in the middle of a load, it stopped. it flashes dL, F


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WE have Kenmore elite He3t Model Nol. 42926 203. We get an error code dL F. How do we correct this?


It is a door lock failure and it flashes after the door locking routine fails to lock the door after 6 attempts. Replace the door lock/latch assembly (part number 8182634) to solve the problem.

Disconnect power to the washer and open the door. Remove the door gasket retaining hoop by stretching apart the retaining spring at the bottom of the door opening. Gently peel the part of the door gasket near the door lock/latch assembly off the lip of the right side of the door opening. Remove enough of the door gasket to access the door lock/latch assembly behind the front panel.

Remove the three screws securing the door lock/latch assembly to the front panel and slightly lift it then pull it back off the front panel. Pull the door lock/latch assembly out of the washer and disconnect the wiring harnesses.

4620bef.jpg

Connect the wiring harness to the new door lock/latch assembly and install it back in place behind the front panel. the door lock/latch assembly and put the eased part of the door gasket back into position over the lip of the door opening.

Check that the door gasket is properly seated before putting back and securing the retaining hoop around the lip of the door opening and the door gasket.

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You'll need to manually unlock it.



This advice is for Kenmore Elite and Whirlpool Duet model front loading washers. If you experience a problem where the door becomes jammed and will not unlock or open, here's an easy way to gain access inside your washer WITHOUT calling the repairman.

1. Remove the lower panel under the door by loosening the three screws under the bottom edge on the front of the washer. HINT: If you prop up the front feet of the washer with some small blocks of wood, this will make access to the screws much easier.
2. With the screws removed, the lower panel should drop down then come off. If the panel sticks, a light tap on either side will knock it loose.
3. Reach your hand up inside the washer behind the front casing on the right-hand side. This is where the door latch assembly is located.
4. At the bottom of the door latch assembly is a small pull tab. This is the manual release for the door. Pull the tab straight down and the door will come open.

Sometimes these doors will not unlock for whatever reason. If there are no error codes being generated, this could have just been a momentary glitch. If you see "Fdl" or "Fdu" error codes, these are usually indications of a failed door latch assembly and will require replacement.


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WHAT IS DU?


DU is door unlock error - A Door Unlock Error occurs if the door cannot be unlocked. It will try to unlock the door 6 times before displaying the error.

Solutions -
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  • Check Door Lock/Switch Assembly for foreign objects
  • Check Wire Harness connections to the Door Lock/Switch Assembly and Central Control Unit (CCU)
  • Door Lock/Switch Assembly Failure
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