When you enter the time and press start the microwave makes this sputtering noise. Sometimes it will sputter for a bit and start but usually it shorts out and stops. Then you have to enter time again and start again. It also seems to help if you smack the side of the unit next to the control panel while it is sputtering after you press start.
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Re: microwave wont start
It sounds like a door switch going bad, or a bad connection on your control board.
If you or a friend decide to work on it, we have *critical* safety, disassembly, and troubleshooting info (as well as a text file which helps in diagnosing and repairing door switch problems) at our site, which is linked at our listing here on FixYa: http://tinyurl.com/yzjozk
If it's a problem with the control panel assembly, we repair those nationwide for $39.95.
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This can be caused by a bad connection on the control panel, at the fuse holder, or the thermal cutout / thermostat on the microwave.
I would suspect a bad connection on the control panel which we can repair for you with our $39.95 nationwide service.
We have *critical* safety, disassembly, and troubleshooting info (as well as a text file which helps in diagnosing and repairing door switch problems) at our site, which is linked at our listing here on FixYa: http://tinyurl.com/yzjozk
I don't have an online source for an exploded view, but I may have a paper coipy here. If you are interested, follow up directly and I can see.
It could be the motor failing (gears jamming due to internal damage or bad grease, perhaps) or the turntable coupler or support may have gotten warped due to heat.
One test is to gently but firmly grab the coupler or turntable support and try to turn the motor. A good motor will offer resistance and "whirr" as you turn it. A bad motor will grind or click, etc.
I would call Westpoint (see your owner's manual) and they can tell you if the parts are available and what they'd cost.
Other listings seems to indicate this is an 800W microwave.
And I would bet that parts may not be easily available.
The turntable can usually be replaced from the bottom without taking the wrapper off.
Once you've found out about parts availability, feel free to drop by my site (see my profile) to get my microwave safety and disassembly texts.