Question about RIM BlackBerry Curve 8300 Smartphone

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System error 394

My blackberrry curve 8320 will not turn on and when I plug it in to charge it all the comes up is an hourglass ( as if the phone was going to start up properly) then it just says error 394 and says restart? The red light in the corner flashes from time to time to?
I really dont know what happend its a brand new phone. All I no is I'm very frusterated and hope you can help me.

Cheers

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  • 7,752 Answers

You need to reflash you OS on to the phone...

you can connect the phone using the usb cable to the laptop/pc/mac that you are using then open your desktop manager (blackberry).....open apploader then click on software update and upload the OS back to the phone this should work...also if the DM does not see your PIN, remove the battery from the phone then connect it again you should see BB PIN:UNKNOWN just click next and you should be good to go.

Posted on Jan 30, 2010

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Posted on Jan 02, 2017

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I have a bb 8320 and when i plug it into the wall it charges but when i plug it into my laptop nothing happens why is that?


If your regular charger is working in the wall, it sounds like the USB cord that you are using with your computer isn't a "charging" USB. I don't think you are having a malfunction with your BB.

Feb 15, 2010 | RIM Blackberry 8310 8320 8330 Curve 8100...

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Please solve prob. in RIM Blackberry 8320Curve :- error523


Hello,follow the below steps to get rid of this error message: 1. Take the battery out and put it back in after 30 seconds or so
2. While the device is rebooting (or while the hourglass is still spinning), plug it into the PC
3. Then open the application loader and remove the 3rd-party application that's causing the issue
4. Worst-case is when you need to wipe the device using JL_Cmder.

Feb 05, 2010 | RIM Blackberry 8310 8320 8330 Curve 8100...

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Att blackberry 8320 will not power up. no


hello,
try to charge the battery for a while, then try to turn it on.
goodluck

Feb 04, 2010 | AT&T BlackBerry Curve 8310 Cell Phone -...

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I am getting that 523 error on my refurbished 8330 blackberry. was working fine yesterday


Take the battery out and put it back in after 30 seconds or so. While the device is rebooting (or while the hourglass is still spinning), .plug it into the PC Then open the application loader and remove the 3rd-party application that's causing the issue

Jan 03, 2010 | RIM Blackberry 8310 8320 8330 Curve 8100...

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8320 curve battery in not charging through any medium.


i have the same problem, the solution is to go to BlackBerry Service Centre or buy external charging device for battery.

Oct 09, 2009 | RIM Blackberry 8310 8320 8330 Curve 8100...

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My BB 8320 will not power up


try turning it on with the battery removed while it is connected to the charger.
if it turns on fine then, it's a battery issue. if it still doesn't come on, i would recommend reinstalling the device software with the desktop manager software. both are available on blackberry.com

Jul 11, 2009 | RIM BlackBerry Curve 8310 Smartphone

2 Answers

My Blackberry curve 8320 won't turn on it just has a battery icon with a red line through it on screen. The icon stays on with the backlight until the battery dies, A new battery was tried and problem...


This usually means the bb and battery got a little wet or has other issues. Try these solutions in order. They go from easisest to hardest. NOTE: If you have an insurance policy on the bb probably best just to take it in.

1. Remove the back cover. Remove the battery and the SIM card. Wait 30 seconds. Replace SIM, battery and back cover. Reboot. Plug in the bb and charge fully.

2. If that doesn't work, allow the bb to remain unplugged but ON for about 24 hours to drain the battery. Remove back cover and battery. Allow battery and opened bb to sit in a dry environment for 24 - 36 hours. Relace battery and cover. Reboot. Plug in the bb and charge fully.

3. If that fails, try another battery (a friends or one from your cellstore) to see if tat's the problem. If so, (a) retry step 2 but allow battery to FULLY drain then dry out again, (b) buy a new battery for $60 retail or (c) buy a new battery on ebay for a lot less.

4. Take in.

Jun 08, 2009 | RIM Blackberry 8310 8320 8330 Curve 8100...

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My blackberry 8320 wont turn on no blinking nothing not even


Try a new battery or have your battery charged on another 8300 series phone, then install it in your phone. Typically, if the battery is below a certain voltage ("dead") the charging circuit does not become active, therefore not enough voltage to turn on your 8320. Also if it has been dropped or got water damage, these can also cause that problem.

Mar 06, 2009 | RIM Blackberry 8310 8320 8330 Curve 8100...

1 Answer

Hi, I bought a Blackberry Curve 8320 today, and it worked fine until I synced the applications with my computer to add apps. Now it asks for my PIN, accepts it, then I get the spinning hourglass, then it...


you need to update the OS or reflash the OS on the phone...if you are comfortable flashing it yourself then you can take the phone to a mobile repair shop and have them do it for you.

Jan 12, 2009 | AT&T Blackberry Curve 8300 Smartphone

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