Question about SanDisk Sansa e260 MP3 Player

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Can't access files on Sansa e260

G'day, I've been using my Sansa e260 for two years, just by dragging and dropping files in Windows Explorer while in MSC mode. But for the past few months I haven't been able to access any files on my player.

When I plug it, two new drives show up as usual, but when I click on them there is nothing inside. I try searching inside them and nothing comes up. And yes, I do have "Show Hidden Files" enabled...

I am running firmware version 01.02.18A. I haven't installed the latest firmware because Sansa Firmware Updater doesn't recognize my device when I plug it in.

Any thoughts on what the problem could be are greatly appreciated. Thanks a lot,

tom

Posted by on

  • fixya8001 Apr 21, 2009

    Oops, sorry I meant e280...

  • fixya8001 Apr 22, 2009

    Thanks very much for the reply. I tried downloading the update and it didn't help, either with accessing Sansa Updater or with generally being able to view my the files on my player. Any other suggestions?

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I had to install the update on to my labtop and finally it recognized it and updated....
Download Update if you haven't yet on a flash drive for the labtop definite 2.0 usb port... (http://mp3support.sandisk.com/sansa/Installer/1082/SansaUpdaterInstall.exe)

Posted on Apr 21, 2009

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How install a driver for Sansa e260


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Also make sure you are connected to a 2.0 usb the back of the computer is best (the motherboard).... USB mode located on the sansa if asked to change to MSC goto menu press enter scroll to settings press enter scroll to usb mode press enter scroll to msc press enter press menu.....Connect should auto start sansa software..... Sansa software/driver Updates firmware follow instructions Downloads manual Downloads converter

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Go to my computer scroll to sansa or your MP3 player and open the music folder and open each sub folder and delete Songs manually then delete the folders themselfs then format a couple of times hope this works

Try and drag and drop from your music folder to the media folder on the player make sure usb mode is msc this will show you all the folders Use your windows explorer for the transfer... much easier...If you don't have copies of your music copy to a folder on the computer2.gif first

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Problem with sansa e260


It is because the e260 is not in MSC mode (where it looks to the computer like a hard disk).

Try this, this will temporarily set your e260 into MSC mode. Then download and install the firmware as per instructions (or use the Sansa Updater software also available on the Sansa site). This will then let you see a menu item to switch to MSC mode.

MSC mode instructions:
  1. Turn on the e200 v2
  2. Put the device in Hold (move Hold button until orange is showing)
  3. Press and hold the Left Button
  4. Plug the 30 pin connector into the device (be sure the USB is plugged into the computer)
  5. Wait for the e200 drive(s) to show up
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http://forums.sandisk.com/sansa/board/message?board.id=e200&thread.id=10357


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Put the e260 into MSC mode so it looks like a USB hard disk. Then you can drag/drop videos onto the e260. More about it here
http://forums.sandisk.com/sansa/board/message?board.id=e200&thread.id=10357

So you should not need a special driver to do this. If you want to watch Windows DRM-protected files then you will have to reload the driver and get Windows Media Player up to date :-(

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) Tap your menu button and select "Settings" > "USB".
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Note: Music that was transferred to the player in "MSC" (Mass Storage Class) mode will not be accessible once the player is put into MTP mode.

However, the music can still be accessed by switching the player back to MSC mode.


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- Make sure device is showing as an "audio device" and in MTP mode
- Create a playlist by right clicking a song in the library, add to>additional playlists>new or by saving a now playing list
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- Place a check next to the playlists they want to transfer to device
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Once you Sync for the first time a new folder "Playlists" will appear in your m250 using Windows Explorer. Once that folder is created you can even use Windows Explorer alone to create playlists, all you have to do is right click on a song and choose create a playlist. Double click on playlist > Reference Tab, on the window you simply drag and drop your songs.

Hope this helps

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