G'day, I've been using my Sansa e260 for two years, just by dragging and dropping files in Windows Explorer while in MSC mode. But for the past few months I haven't been able to access any files on my player.
When I plug it, two new drives show up as usual, but when I click on them there is nothing inside. I try searching inside them and nothing comes up. And yes, I do have "Show Hidden Files" enabled...
I am running firmware version 01.02.18A. I haven't installed the latest firmware because Sansa Firmware Updater doesn't recognize my device when I plug it in.
Any thoughts on what the problem could be are greatly appreciated. Thanks a lot,
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For this issue, the reason why you're receiving this message is that some of the songs that are loaded on your Sansa is already corrupted and the only way you can resolve this is to format the MP3 player. This is a known issue with this particular player, specially if your combining the MTP mode and the MSC mode. MTP mode is your device will show as a Multimedia device under your computer and allows you syncronize your songs using Windows Media player . MSC (Mass Storage Class) mode lets you drag and drop songs directly to the player under windows explorer just like a flash drive.
Download the software after you run the link below ....Put check next to converter/firmware update/Manual download...run the programs follow instructions.......(http://mp3support.sandisk.com/sansa/Installer/1082/SansaUpdaterInstall.exe) here is the link
After installation connect your sansa...... Also make sure you are connected to a 2.0 usb the back of the computer is best (the motherboard)....
mode located on the sansa if asked to change to MSC goto menu press
enter scroll to settings press enter scroll to usb mode press enter
scroll to msc press enter press menu.....Connect should auto start sansa
Updates firmware follow instructions
Go to my computer scroll to sansa or your MP3 player and open the music folder and open each sub folder and delete Songs manually then delete the folders themselfs then format a couple of times hope this works
Try and drag and drop from your music folder to the media folder on the player make sure usb mode is msc this will show you all the folders Use your windows explorer for the transfer... much easier...If you don't have copies of your music copy to a folder on the computer first
In order to sync the files with media player the device must be in MTP mode MSC mode is used for drag/drop file updating. try setting MTP and then sync it or just open the drive file in my computer in either mode to update the file list.
It is because the e260 is not in MSC mode (where it looks to the computer like a hard disk).
Try this, this will temporarily set your e260 into MSC mode. Then download and install the firmware as per instructions (or use the Sansa Updater software also available on the Sansa site). This will then let you see a menu item to switch to MSC mode.
MSC mode instructions:
Turn on the e200 v2
Put the device in Hold (move Hold button until orange is showing)
Press and hold the Left Button
Plug the 30 pin connector into the device (be sure the USB is plugged into the computer)
Wait for the e200 drive(s) to show up
Follow instructions below and drag files to the e200 drive
First you need to set your Sansa m250 mp3 player to MTP mode:
) Tap your menu button and select "Settings" > "USB". 2) On this screen, make sure that there is a check next to "Auto Detect" and NOT "MSC".
Note: Music that was transferred to the player in "MSC" (Mass Storage Class) mode will not be accessible once the player is put into MTP mode.
However, the music can still be accessed by switching the player back to MSC mode.
To transfer a playlist using Windows Media Player version 10:
- Make sure device is showing as an "audio device" and in MTP mode - Create a playlist by right clicking a song in the library, add to>additional playlists>new or by saving a now playing list - Select the Sync tab and click "Sync settings" - Check "Synchronize device automatically" - Set "View" to "All Playlists" - Place a check next to the playlists they want to transfer to device - Media Player should then sync those lists once you hit OK.
Once you Sync for the first time a new folder "Playlists" will appear in your m250 using Windows Explorer. Once that folder is created you can even use Windows Explorer alone to create playlists, all you have to do is right click on a song and choose create a playlist. Double click on playlist > Reference Tab, on the window you simply drag and drop your songs.
mine does that all of the time, you simply have to delete them and put them on again. If you put the files in a "new" folder in the music folder it seems to keep them from becoming corrupted, I would also put the player in MSC mode and do a checkdisk.
There are 2 ways to delete songs from your Sansa E260: By browsing the folders containing the songs, or by formatting the player.
To browse the player, it's important to know first that the player has 2 modes: MTP (Media Transfer Protocol) and MSC (Mass Storage Class). Music files saved on one mode would not be seen in the other mode when browsed through Windows Explorer.
You can switch modes by navigating your E260's menu using the following:
Menu >> Settings >> USB Mode
Next, plug your player in your PC and open Windows Explorer. You should first set your Explorer to "Show hidden Files and Folders" by going to the "Tools" menu (located on menu lists on Windows Explorer window), then choosing "Folder Options", then enabling the "Show Hidden Files and Folders" radio button
Deleting Music files under MTP Mode:
1. Your player should appear as a Sansa E260 icon in Explorer as a "Portable Audio Device". Double left-click this icon to browse the player.
2. You'll find a "PPI NAND" sub-folder. Again, double left-click on this sub-folder.
3. You'll find a series of sub-folders, one of which should be titled "Music". Double left-click this to open it.
4. Your music should appear as individual files or folders. Delete this to remove the file(s) from the player
Deleting Music files under MTP Mode:
1. Your player should appear as a Drive letter and entitled either as a "Removable Drive" or as "Sansa E260"
2. Double left-click on this drive letter to browse the player
3. You may find your music files immediately on this folder, or you'll find a series of sub-folders, one of which should be titled "Music". Double left-click this to open it and view your music files.
4. Delete the music files you want, and they should be removed from the player
Deleting files through Format:
1. Formatting the player erases all files in the player, and oftentimes this is the best option to ensure that all files are removed and any corruption eliminated. Also, it is best to format the player when in MSC mode.
2. When the appears as a drive letter (under MSC mode), right-click on that drive letter and select "Format". On the "Format" pop-up window, click "Start" to begin the format process.
3. Follow the on-screen prompts and safely remove the player from your PC when the "Format Complete" display appears.
4. Unplug the player from the PC and when the player is powered up, the message "No Files" should appear on the player's LCD screen
5. Switch the mode back to "MTP", or continue to use "MSC". Note: It is best to use "MTP" when you are transferring subscription music to the player
I hope this helps. :)