Question about HP OfficeJet 6110 All-In-One InkJet Printer

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Scanner is not seeing the computer

The printer will respond to a print command but when I ask it to scan something to the computer it says that it cannot connect to PC. I'm running a MacBook Pro and haven't used this printer with it before, I had only used it with my older computer. Is there a setting I need to do...


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Try this link to see if it will resolve your issue, seems to be a common problems on Macs that have newer operating systems.

Posted on Apr 23, 2009

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I have a canon MP730 and it is connected to my HP computer. I can print a word processed document and any material online onto the MP730. However, I am not able to command the scanner from my HP...


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Next try a new USB cable and plugging the unit into a different port. If you use a print server or USB hub, try connecting directly to the computer. Scanners need bi-directional communication with the computer and thus are likely to have issues even if the printer doesn't.

Can the scanning software on the computer initiate the scan? (That is in the full software package. Alternatively Vista came with Paint and File> Import from Camera or Scanner > New Scan.)

I hope this helps.

Cindy Wells

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You need to have scanning software installed as well, when you press scan a program should open on your computer to accept the scans. Check in control panel then scanners and faxes and see if the scanner is there.

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Go to "Start" then "Control Panel".
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Once completed go to the start menu and type in "Scan" into the search box. Go to "Microsoft Office Document Scanning" Once there, plug your scanner into you computer, chose what color you want your scan to be in, and click on the picture of the scanner to the right. To make my scans clear, I had to click on "Scanner..." and chose KODAK ESP AiO as my scanner even though I have a KODAK ESP-3 printer/scanner.

I hope these instructions weren't too confusing and I hope this helps some of you out! My scanner was causing me a lot of frustration for a while!

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hmmm...well..that's an interesting point..according to HP site, this is NOT supposed to be an issue. Seems, though, that perhaps, the print server/hub you are using, is not processing the scan command? I'd check that item first, to see if it will handle those commands..




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Pls make sure that your computer recognizes your Printer, if it doesn't it would never respond to any print command you sent
check to see (if the computer recognizes)
1- go to start then select printer
2- select your desired printer - right click
3- go to properties
4- select print PRINT TEST PAGE
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if it doesnt then you might have installed a wrong driver

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Hi,
Try to get the scanner operating by using a programme such as paint (open file from scanner or camera) or powerpoint (insert picture from scanner or camera). I have used this with success in the past. I have not used the scan button so I cannot advise you on this.
Hope this at least gets you going with scanning a copy of something and once you have it in these programmes you can at least print it and make some changes that you desire.
Hope this helps.
Youre right - they are a great printer!!
Johnca51

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1 Answer

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You need sofrware that captures the scan from the scanner. usually comes with the printer, you have to opemn the program and tell it to scan and save.

Scanning by just placing a paper on the scanner and pressing the scan button just tells the printer to scan and probably print a copy, but it doesnt send it to the computer unless theres a program asking for it. Check the installation cd and go through the software that came with it.

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