Question about eMachines W3619 PC Desktop

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I can only connect to the internet in safe mode

My emachine only goes online in safe mode, I've tried to use normal mode but it doesn't work

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You didn’t provide a lot of information here, but based on what you are saying, the computer starts up and works in safe mode only and when you try to start it is normal mode it fails. Knowing what happens when *** fails might be really helpful, but that’s okay.

It sounds like a driver issue. One of the drivers has gone bad (become corrupted) and when it tries to load, it fails and brings the whole system down. The trick is to find which one is failing. This is typically listed on the “blue screen of death” when the failure occurs.

The biggest cause of these kinds of failures is the video driver. To fix this start the computer in safe mode and remove the old driver. To do this go into the device manager (right click the My Computer icon and click Manage and then click on the Device Manager link). Click the plus next to the Display adapter properties and remove the old driver.

Obtain a new driver and install it.

See if the system boots.

If you could get me more information on the failure type and what happens, I might be able to lock down a better solution.

Posted on Apr 22, 2009

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-----------------------------------------------------------------------------------------
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