I have been trying to help my aunt with her computer. I know enough to apparently cause trouble. I used crucial to do a memory scan and upgraded her HP Pavillion a1610n to 4GB. I also Installed AVG free, adaware and Norman. I used to device manager to update her drivers. The next day she noticed her speakers had no sound. I spent all day today trying to figure out why. The following is an agonizing list of all my failed attempts at solving this one:
I check all connections. I unplugged power strip and restarted.
I used headphones (installed in the out jack in the rear of the PC)to check for sound
I updated and rolled back the sound drivers
In the Run box I typed dxdiag and did tests for sound under the sound 1 and sound 2 tabs After indicating I heard no sound saw error msg. 19
I checked the control panel....sound settings normal no mute...turned up
I went to system information and under components selected sound and saw the manufacture and drivers...Status read Okay under both. Realtek and an USB one...C-m???
I went to Hp directly and downloaded driver and did a restart. It did state however, I needed another download from windows (UAA-????). Upon trying to get this I found it was only available for WinXP SP1, 2, and 4.....she has SP3.
I tried to type mplayer into the run box and was told the file did not exist....
I downloaded WMP 11
I really NEED to fix this for her. I wonder if some program was mistakenly removed disabling the sound???? There must be a simple solution to this short of anything drastic. Please tell me where this went wrong and exactly what I can do or who I can call to fix it. It is a challenge as I now am not in front of the system....but will be able to work at it again asap.....Very discouraged and out of answers! BTW the speakers are HP USB desktop speakers. Thanks in advance for any help provided.
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Re: Computer audio stopped working
For one thing, there is no Windows xp sp4. It stopped at sp3. So if you needed another download I would check again. Run a custom scan at windows update and see if it offers you any hardware updates, and if so, download and install them.
Then take a look at the following MS KB articles:
You will see from this that error code 19 indicates a corruption in the registry and the suggestion to reinstall the device that is reporting the error. I suggest you use the original drivers from your HP recovery cd and then update the sound after it is working again....Also check the HP support site for your Pavilion and see if there are any reports of known xp conflicts involving the sound card installed in your system.
If this doesn't fix the problem, I suggest you go to Microsoft.com and search "windows xp + no sound" and work your way through the list.
Also have a look at this Vista troubleshooter for audio
(There have been vista/WMP bugs involving USB audio devices, but I haven't seen the same in xp)
Maybe check for sound at the front output jack to be sure you didn't jar something loose when installing the ram.
I hope this information allows you to resolve this issue. If you need further assistance, please post back with a comment to this thread. If I've managed to answer your question or solve a problem, please take just a moment to rate this post....thanks!
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Possible causes of the problem: - System overheating - Virus infection - Power supply malfunctioning
- Check your computer if the fan is properly working. - Scan your computer for viruses - Check your computer power supply by a qualified technician - Reinstall your computer operating system Try this also: From the run box you can type shutdown -a and that should stop it from shutting down long enough for you to fix the problem.You need to look up how to remove msblast from your computer.
You are suggested to use the software FormatFactory on Computer from convert any audio File to Mp3 and before start converting increase the Hz of the sound it would get Louder and it would be easy enough to Listen for any person setting 80 fts away from mobile
the reson is that in the way from your grandma to you the bandwidth of the net is not enough for the cam so skype program feels it and stop the cam.
when the situation is changed the cam will work.
i dont think you can do a lot. this situation that you described is well known. (another proof is that your aunt can see her )
Streaming audio/video quality can be affected by connection rate and
Internet congestion. Many types of interruptions between your computer,
your player, your computer's OS, your local network, your ISP and a
streaming server can exist and cause trouble....
When you listen to the live audio/video stream, the sound or video skips, cuts out or buffers if the player doesn't have enough network bandwidth, it will buffer. Try increasing your player's buffering setting.Also:
Make sure you are choosing the appropriate bandwidth version of a media stream based on your Internet connection.
Make sure you are choosing the appropriate bandwidth settings in an Internet media player or streaming audio/video recorder.
Make sure NOT to download applications or files while
watching/listening to media streams. Your Internet connection is shared
between all open applications including your web-browser, your download
manager and your streaming player. Closing applications that use your
Internet connection simultaneously with your streaming player may
Close other unnecessary applications that may be open on your computer. Reboot
your computer. If you have lots of other programs open, they may be
using too much processor time and/or RAM for the player to work
Make sure your Internet connection is fast enough to reliably listen to streaming audio and/or watch streaming video online. High speed Internet connection is recommended.
Make sure your computer is fast enough. If your computer is old, it might be too slow to play an audio/video stream regardless of what else it's doing.
Update your media players and streaming audio/video recorders regularly.
Internet congestion can slow down the delivery of the stream,
make it difficult for you to connect or cause buffering. Often the
interruption is temporary. Please try to connect a few times at
different times of the day, if possible. If you repeatedly have
problems connecting, please notify your ISP - there are often quick
fixes they can make when they learn about your issue.
Try the above steps you will find a solution to your problem....100% it will work.....
you should go to a web site called crucial to scan your system to see which memory fits your motherboard, but be aware that not all makes of memory will work in your pc, it's best to try and get the same make or type as you already have fitted, click link below:
These speakers would work great. First question is: Do you already own these speakers, or would you be buying them? If you already own them, then yes, use them, if not, a more economical solution would be the Bose Companion 2 speakers here: http://www.bose.com/controller?event=VIEW_PRODUCT_PAGE_EVENT&product=companion2_multimedia_index
These are about half the price, and have exceptional clarity for someone like your aunt. They also will allow her flat panel TV to plug and play very easily.
Please let us know if you need any additional information.
Best regards and kudos for helping your aunt out!