Question about Office Equipment & Supplies
Look into the machine as you try and shredding a single sheet of paper. Are the cutters rotating? If not then it could be that your machine has a damaged drive gear. The motor will still spin but will not have gear teeth to engage. It's time to call a tech in.
If they are turning, you may have something blocking the paper path.
Posted on Apr 21, 2009
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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