Question about HP OfficeJet 7310 All-In-One InkJet Printer

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Document feeder When I fax or copy using the document feeder, I always have 2 or 3 copies go through the feeder at one time.

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  • Pamela LaVinka
    Pamela LaVinka Apr 25, 2009

    When scanning, I can only feed paper in the automatic doc feeder one at a time and when it goes through there is a loud groaning sound

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Its most likely to be the pickup roller and separation pad which will need replacing. as a short term fix try cleaning them with some isopropyl alcohol

Posted on Oct 05, 2007

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It sounds like you are overloading your paper feeder.If there is to much paper in the feeder it might pull 1-3 at once. Try using 20 sheets instead of 50 or 100 then gradually increase the amount of paper until this problem occures again. Some fax machines actually have printed on the feeder maximum number of papers to be fed into it.

Posted on Sep 22, 2007

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Posted on Jan 02, 2017

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SOURCE: keeps asking to load original in document feeder

This has a happy ending. But first, the obligatory narrative:
The HP site has advice on how to deal with a document feeder that doesn't detect your document. It doesn't talk about the opposite problem, which is what molecular is describing. I had the identical problem yesterday. I'd place the original on the glass and it kept demanding that I put the original in the feeder. So I got into a chat session with the HP technician. Her advice, (based on the possibility that a power surge had created the problem) unplug from everything, restart, and retry. The problem persisted. I told her so. She broke the connection. Nice.
So here is how I fixed it. Using the Setup button>Tools>3. Restore factory defaults, I returned the device to its factory settings. I put the original on the glass and it made the copy without a problem.
Here is a pure speculation. There are at least two ways to enter settings related to two-sided copying. I had used one to enter the settings (two-sided original to two-sided copy, as it happens) and later tried to use another button to change those settings. I noticed the 2-sided settings did not change. I believe the feeder is the default for two-sided copying. So when the system failed to clear the settings, it failed to clear the default. Once I returned all settings to the factory originals, the problem disappeared.

Posted on Mar 14, 2008

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SOURCE: Black vertical lines on faxes sent using auto document feeder

If you lift up the lid on your scanning device you will notice a glass strip about 1 inch thick and then the large area of glass used for flatbed scanning. The 1 inch strip is used for ADF scanning. Because your papper is moving across the glass strip, any dot, smudge or scratch will affect your scanning and cause verticial lines down the page. Sometimes the dot is not visible to the eye. Get some glass cleaner that has alcohol in it and thoroughly clean the glass strip and it should solve your problem. If it turns out to be a scratch on the glass then cleaning won't help.

Posted on Nov 15, 2008

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SOURCE: Lines appear when making a copy using document feeder tray

If the lines are vertical (in the direction the ADF feeds, 11in long for 8 1/2 by 11) You can try cleaning the glass the scanner uses when it's using the document feeder. Pull up the top left part of the printer where the documents feed, there's a little rib in the middle of the side to help you do this, then simply pull up the assembly underneath with all the rollers in it, you should see about an inch of glass underneath and a centimeter long strip of white plastic on the assembly (this serves as the white background when feeding slimmer papers) Clean them both. I'd recomend any glass cleaner, just don't spray it in there, spray it onto a cloth.

Posted on Jan 19, 2009

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I have a Epson cx11 and get a black vertical line down the middle of scans and copies


Check your flat bed and Document feeder scanning glass need to be clean, if any dot or dust in scanning glass of document feeder it will appear a line, check this points first
1- Check printouts from computer or FAX if it is clean problem in scanning section
2- Check using Copying a blank paper using only Flatbed if it prints without any line its problem from document feeder Scanning glass
So solution is clean the Document feeder scanning glass using wet cloth, note careful about wet cloth switch off the machine and clean it

Feb 04, 2013 | Epson AcuLaser CX11NF Printer

1 Answer

Everytime I copy from the adf top feeder, I get a black line running down the copy. I've cleaned, reset, etc., and I sitll get the black line every time. Help!!!???



CClean The MX882 ADF (Automatic Document Feeder)

Be sure to turn off the power and unplug the power cord before cleaning the machine.


  • The power cannot be turned off while the machine is sending or receiving a fax, or when the received fax or unsent fax are stored in the machine's memory. Make sure if the machine completed sending or receiving all the faxes before disconnecting the power cord.



  • The machine cannot send or receive faxes when the power is turned off.



  • If you unplug the power cord, all the faxes stored in the machine's memory will be deleted.


    Print the necessary faxes or save them to the memory card/USB flash drive before unplugging the power cord.


  1. Open the Document Tray.


    t_ma_022.jpg



  2. Open the Document Feeder Cover.


    t_ma_033.jpg



  3. With a soft, clean, lint-free and dry cloth, wipe off any paper dust from the inside of the Document Feeder Cover (A).


    t_ma_044.jpg



  4. After wiping, close the Document Feeder Cover by pushing it until it clicks into place.



  5. Close the Document Tray. speed printer service


    http://www.smoothprinterservice.com/

Dec 18, 2012 | Canon MX882 All-In-One InkJet Printer

1 Answer

Want to use HP 1040Fax machine to make copies


1. Turn the page face down and insert it into the document feeder.
2. Press Copy twice.

1. Turn the page face down and insert it into the document feeder.
2. Press Copy.
Number of Copies then 01 [01-50] will display.
3. If you want more than one copy, use the phone pad to enter the number of copies.
4. Press Copy to start copying or press Start/Enter to go to the next option.
Zoom Rate then 97% will display.

Dec 05, 2011 | HP 1040 Plain Paper Inkjet Fax

1 Answer

We have a black line down the center of all copies...


If the problem only happens on copies or sent faxes then no it is not your drum. There is something on your scan glass. My guess is you are getting the line on your copies when you run the original through the document feeder. If you get lines through the document feeder but not on copies made off the glass then it is a dirty scan glass. There is a thin glass strip where the document feeder feeds the original. Usually something like white out that did not dry smears off an original and ends up on this thin strip of glass. Scratch it off with your finger nail and use some glass cleaner to resolve the problem. The scan glass is about 1/2 an inch to an inch wide and will be on the same side of the machine that the copier feeds the originals in on

May 20, 2010 | Office Equipment & Supplies

1 Answer

WHITE LINES ON FAXES SENT


You have white out or some other white substance blocking your scanner optics. I am assuming this is a thin blank line. What you need to do is make a copy of a document with your machine. You should see the very same blank line on your copy that your customer is seeing on their received fax. Now take this copy and place it in the document feeder the same way you placed the document when you made your copy. Now imagine this document going thru the feeder. The strip that is blank will "match up" with the white out or whatever is causing the blank line. You just need to open up the feeder section where the documents go in to be scanned and look for the thin strip of glass that runs from one side to the other. Using the copy you made with the blank line, use it to see exactly where the glass should have something stuck to it and clean it off with a soft clotch with a little glass cleaner on it. Go ahead and clean the while glass while you are in there. Once clean you can close it back up and run another copy to insure that all the lines are gone.
Good Luck and Thank You for using Fixya.

May 12, 2010 | Canon L220 Plain Paper Laser Fax

2 Answers

I have a black streak all on one side when i copy ?


If it is just when you copy and not when you print then it is a cleaning issue. Toner cartridge would cause the line to appear on copies, printouts and faxes. There is a piece of glass inside the auto document feeder that is probably dirty. Open up the document feeder as if you were clearing an original document jam. Look for a piece of glass inside the ADF, it will run the length of the document feeder. There is probably some dirt or another popular problem is white out. Clean off the glass with glass cleaner or alcohol and it should fix the problem.

Oct 04, 2009 | Brother IntelliFAX 4100 Laser Fax

2 Answers

Faxing


if using the feeder probably face up as it will likely pull the document in and invert it to lay face down on the scanning glass.

if you lift up the feeder (like lifting the top of a copy machine), then it would be face down on the glass.

there should be an image on the feeder illustrating how the document should be placed - if it looks like a page with lines on it with a bent corner then it is face up.

Apr 22, 2009 | Kodak EASYSHARE 5500 All-In-One InkJet...

1 Answer

I can't use Print function for ByPass or Document Feeder?


The document feeder is used for copying and scanning ,it is a unit in a copier where you can placed your documents or originals for copying and scanning. The bypass tray is used for copying and printing, the bypass tray is used for types of paper like plain paper, acetates etc and customized papers. If you want to used the bypass tray for printing you should go to printer properties or configuration and select the tray you want to used like bypass tray .



Feb 22, 2009 | Sharp AR-5316 Advanced Digital Imager...

2 Answers

HP 7410 streaks when using auto document feeder to make copies


the document feeder of that unit have its own scanner glass. try opening the document feeder and clean the scanner glass with a lint free cloth that is moist with water and also clean the rollers of the document feeder

Aug 13, 2008 | HP OfficeJet 6210 All-In-One InkJet...

1 Answer

Fax machine jams or stops loading document for a copy or sending fax


try to open your fax machine ang check paper feed gear maybe 1teeth of gear is broken..or maybe your machine incountered feeding timing error.

Jan 30, 2007 | Panasonic KX-FL511 Plain Paper Laser Fax

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