Question about HP OfficeJet 7310 All-In-One InkJet Printer
Its most likely to be the pickup roller and separation pad which will need replacing. as a short term fix try cleaning them with some isopropyl alcohol
Posted on Oct 05, 2007
It sounds like you are overloading your paper feeder.If there is to much paper in the feeder it might pull 1-3 at once. Try using 20 sheets instead of 50 or 100 then gradually increase the amount of paper until this problem occures again. Some fax machines actually have printed on the feeder maximum number of papers to be fed into it.
Posted on Sep 22, 2007
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Posted on Jan 02, 2017
This has a happy ending. But first, the obligatory narrative:
The HP site has advice on how to deal with a document feeder that doesn't detect your document. It doesn't talk about the opposite problem, which is what molecular is describing. I had the identical problem yesterday. I'd place the original on the glass and it kept demanding that I put the original in the feeder. So I got into a chat session with the HP technician. Her advice, (based on the possibility that a power surge had created the problem) unplug from everything, restart, and retry. The problem persisted. I told her so. She broke the connection. Nice.
So here is how I fixed it. Using the Setup button>Tools>3. Restore factory defaults, I returned the device to its factory settings. I put the original on the glass and it made the copy without a problem.
Here is a pure speculation. There are at least two ways to enter settings related to two-sided copying. I had used one to enter the settings (two-sided original to two-sided copy, as it happens) and later tried to use another button to change those settings. I noticed the 2-sided settings did not change. I believe the feeder is the default for two-sided copying. So when the system failed to clear the settings, it failed to clear the default. Once I returned all settings to the factory originals, the problem disappeared.
Posted on Mar 14, 2008
If you lift up the lid on your scanning device you will notice a glass strip about 1 inch thick and then the large area of glass used for flatbed scanning. The 1 inch strip is used for ADF scanning. Because your papper is moving across the glass strip, any dot, smudge or scratch will affect your scanning and cause verticial lines down the page. Sometimes the dot is not visible to the eye. Get some glass cleaner that has alcohol in it and thoroughly clean the glass strip and it should solve your problem. If it turns out to be a scratch on the glass then cleaning won't help.
Posted on Nov 15, 2008
If the lines are vertical (in the direction the ADF feeds, 11in long for 8 1/2 by 11) You can try cleaning the glass the scanner uses when it's using the document feeder. Pull up the top left part of the printer where the documents feed, there's a little rib in the middle of the side to help you do this, then simply pull up the assembly underneath with all the rollers in it, you should see about an inch of glass underneath and a centimeter long strip of white plastic on the assembly (this serves as the white background when feeding slimmer papers) Clean them both. I'd recomend any glass cleaner, just don't spray it in there, spray it onto a cloth.
Posted on Jan 19, 2009
Tips for a great answer:
Feb 04, 2013 | Epson AcuLaser CX11NF Printer
CClean The MX882 ADF (Automatic Document Feeder)
Be sure to turn off the power and unplug the power cord before cleaning the machine.
The power cannot be turned off while the machine is sending or receiving a fax, or when the received fax or unsent fax are stored in the machine's memory. Make sure if the machine completed sending or receiving all the faxes before disconnecting the power cord.
The machine cannot send or receive faxes when the power is turned off.
If you unplug the power cord, all the faxes stored in the machine's memory will be deleted.
Print the necessary faxes or save them to the memory card/USB flash drive before unplugging the power cord.
Open the Document Tray.
Open the Document Feeder Cover.
With a soft, clean, lint-free and dry cloth, wipe off any paper dust from the inside of the Document Feeder Cover (A).
After wiping, close the Document Feeder Cover by pushing it until it clicks into place.
Close the Document Tray. speed printer service
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