Question about HP OfficeJet 7310 All-In-One InkJet Printer

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Document feeder When I fax or copy using the document feeder, I always have 2 or 3 copies go through the feeder at one time.

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Re: Document feeder

Its most likely to be the pickup roller and separation pad which will need replacing. as a short term fix try cleaning them with some isopropyl alcohol

Posted on Oct 05, 2007

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Re: Document feeder

It sounds like you are overloading your paper feeder.If there is to much paper in the feeder it might pull 1-3 at once. Try using 20 sheets instead of 50 or 100 then gradually increase the amount of paper until this problem occures again. Some fax machines actually have printed on the feeder maximum number of papers to be fed into it.

Posted on Sep 22, 2007

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SOURCE: keeps asking to load original in document feeder

This has a happy ending. But first, the obligatory narrative:
The HP site has advice on how to deal with a document feeder that doesn't detect your document. It doesn't talk about the opposite problem, which is what molecular is describing. I had the identical problem yesterday. I'd place the original on the glass and it kept demanding that I put the original in the feeder. So I got into a chat session with the HP technician. Her advice, (based on the possibility that a power surge had created the problem) unplug from everything, restart, and retry. The problem persisted. I told her so. She broke the connection. Nice.
So here is how I fixed it. Using the Setup button>Tools>3. Restore factory defaults, I returned the device to its factory settings. I put the original on the glass and it made the copy without a problem.
Here is a pure speculation. There are at least two ways to enter settings related to two-sided copying. I had used one to enter the settings (two-sided original to two-sided copy, as it happens) and later tried to use another button to change those settings. I noticed the 2-sided settings did not change. I believe the feeder is the default for two-sided copying. So when the system failed to clear the settings, it failed to clear the default. Once I returned all settings to the factory originals, the problem disappeared.

Posted on Mar 14, 2008

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SOURCE: Black vertical lines on faxes sent using auto document feeder

If you lift up the lid on your scanning device you will notice a glass strip about 1 inch thick and then the large area of glass used for flatbed scanning. The 1 inch strip is used for ADF scanning. Because your papper is moving across the glass strip, any dot, smudge or scratch will affect your scanning and cause verticial lines down the page. Sometimes the dot is not visible to the eye. Get some glass cleaner that has alcohol in it and thoroughly clean the glass strip and it should solve your problem. If it turns out to be a scratch on the glass then cleaning won't help.

Posted on Nov 15, 2008

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SOURCE: Lines appear when making a copy using document feeder tray

If the lines are vertical (in the direction the ADF feeds, 11in long for 8 1/2 by 11) You can try cleaning the glass the scanner uses when it's using the document feeder. Pull up the top left part of the printer where the documents feed, there's a little rib in the middle of the side to help you do this, then simply pull up the assembly underneath with all the rollers in it, you should see about an inch of glass underneath and a centimeter long strip of white plastic on the assembly (this serves as the white background when feeding slimmer papers) Clean them both. I'd recomend any glass cleaner, just don't spray it in there, spray it onto a cloth.

Posted on Jan 19, 2009

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I have a Epson cx11 and get a black vertical line down the middle of scans and copies

Check your flat bed and Document feeder scanning glass need to be clean, if any dot or dust in scanning glass of document feeder it will appear a line, check this points first
1- Check printouts from computer or FAX if it is clean problem in scanning section
2- Check using Copying a blank paper using only Flatbed if it prints without any line its problem from document feeder Scanning glass
So solution is clean the Document feeder scanning glass using wet cloth, note careful about wet cloth switch off the machine and clean it

Feb 04, 2013 | Epson AcuLaser CX11NF Printer

1 Answer

Everytime I copy from the adf top feeder, I get a black line running down the copy. I've cleaned, reset, etc., and I sitll get the black line every time. Help!!!???

CClean The MX882 ADF (Automatic Document Feeder)

Be sure to turn off the power and unplug the power cord before cleaning the machine.

  • The power cannot be turned off while the machine is sending or receiving a fax, or when the received fax or unsent fax are stored in the machine's memory. Make sure if the machine completed sending or receiving all the faxes before disconnecting the power cord.

  • The machine cannot send or receive faxes when the power is turned off.

  • If you unplug the power cord, all the faxes stored in the machine's memory will be deleted.

    Print the necessary faxes or save them to the memory card/USB flash drive before unplugging the power cord.

  1. Open the Document Tray.


  2. Open the Document Feeder Cover.


  3. With a soft, clean, lint-free and dry cloth, wipe off any paper dust from the inside of the Document Feeder Cover (A).


  4. After wiping, close the Document Feeder Cover by pushing it until it clicks into place.

  5. Close the Document Tray. speed printer service

Dec 18, 2012 | Canon MX882 All-In-One InkJet Printer

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We have a black line down the center of all copies...

If the problem only happens on copies or sent faxes then no it is not your drum. There is something on your scan glass. My guess is you are getting the line on your copies when you run the original through the document feeder. If you get lines through the document feeder but not on copies made off the glass then it is a dirty scan glass. There is a thin glass strip where the document feeder feeds the original. Usually something like white out that did not dry smears off an original and ends up on this thin strip of glass. Scratch it off with your finger nail and use some glass cleaner to resolve the problem. The scan glass is about 1/2 an inch to an inch wide and will be on the same side of the machine that the copier feeds the originals in on

May 20, 2010 | Printers & Copiers

1 Answer

How to fax

Load an original in the automatic document feeder (ADF)
You can copy, scan, or fax a single or multiple-page A4, letter, or legal-size document by
placing it in the document feeder tray.
The document feeder tray holds a maximum of 20 sheets of letter or A4-size paper or 15
sheets of legal-size paper.
To send a basic fax from the control panel
Load your originals. For additional information, see Load originals.
2. Enter the fax number by using the keypad, press Speed Dial or a one-touch speed
dial button to select a speed dial, or press Redial/Pause to redial the last number
TIP: To add a pause in the fax number you are entering, press Redial/Pause,
or press the Symbols (*) button repeatedly, until a dash (-) appears on the display.
3. Press START FAX Black.
If the device detects an original loaded in the automatic document feeder, it
sends the document to the number you entered.
TIP: If the recipient reports issues with the quality of the fax you sent, you can
try changing the resolution or contrast of your fax.

for further refernce check out the online manual

Mar 29, 2010 | HP Officejet J3680 Multifunction Printer...

2 Answers

Can an all-in-one printer be used without a computer?

yes, you can make a copy and fax but you can,t scan any document ....

for fax you have to connect the phone cable to the printer and for copy the document press the copy button and put the document in the upper paper feeder

Dec 28, 2009 | Lexmark X2550 All-In-One Printer

1 Answer

Vertical line from document feeder

there is probably a dirt spot on the scanner glass where the document feeds in. try cleaning the thin glass under the document feed cover.

Apr 24, 2009 | HP Officejet J5780 All-In-One Printer

2 Answers


if using the feeder probably face up as it will likely pull the document in and invert it to lay face down on the scanning glass.

if you lift up the feeder (like lifting the top of a copy machine), then it would be face down on the glass.

there should be an image on the feeder illustrating how the document should be placed - if it looks like a page with lines on it with a bent corner then it is face up.

Apr 22, 2009 | Kodak EASYSHARE 5500 All-In-One InkJet...

1 Answer

I can't use Print function for ByPass or Document Feeder?

The document feeder is used for copying and scanning ,it is a unit in a copier where you can placed your documents or originals for copying and scanning. The bypass tray is used for copying and printing, the bypass tray is used for types of paper like plain paper, acetates etc and customized papers. If you want to used the bypass tray for printing you should go to printer properties or configuration and select the tray you want to used like bypass tray .

Feb 22, 2009 | Sharp AR-5316 Advanced Digital Imager...

2 Answers

HP 7410 streaks when using auto document feeder to make copies

the document feeder of that unit have its own scanner glass. try opening the document feeder and clean the scanner glass with a lint free cloth that is moist with water and also clean the rollers of the document feeder

Aug 13, 2008 | HP OfficeJet 6210 All-In-One InkJet...

1 Answer

Black lines on copies when run thru fax feeder

There is a thin strip of glass that you will see when you lift the top feeder. There is most likely white-out on it.

When you use the top feeder, it doesn't use the large glass, it only 'rolls' the original document over this small strip of glass.

Jan 18, 2008 | HP LaserJet 2840 Printer

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