Question about Toshiba Portege M400-S4032 Notebook

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Toshiba Portege M400 screen turned off - can't get back on.

Normal 0 false false false MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman"; mso-ansi-language:#0400; mso-fareast-language:#0400; mso-bidi-language:#0400;} I have a Toshiba Portege M400 (it was a hand-me-down from my dad) which was working fine but my six year old has pressed something and now the screen is turned off - the laptop will switch on - the LED and fan come on but the screen stays completely blank - and I can't get it to come back on. Any help would be greatly appreciated. Many many thanks. I hope it is not broken.

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  • gemma_mcdona Apr 21, 2009

    Many thanks - great solution and lovely of you to respond so quickly too. Unfortunately it looks like I may have a 'hardware' problem though.

    All the very best wishes, Gemma


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  • 385 Answers

Hi,
reboot, keep tapping F8 key, until you get to the system start up page ( black screen with writing )
the top offer is called
" last known good"
Choose this, let it roll, see how you do.

Or same reboot, keep tapping F8, til you get into start up menu, choose safe mode,
when it boots up, do a system restore,

start,all programmes,accessories, system tools,
system restore, choose the date it offers you,
Let it roll,
Should be good, if no hardware problems

Regards
Richard.

Posted on Apr 21, 2009

  • Richard Finney
    Richard Finney Apr 21, 2009

    Hi Gemma,



    Try your Operating system disc too, if you have it,

    Put it in and you can choose to repair the O/S

    Choose this, try the repair.

    Should be good then, if still not working.

    hardware problem there somewhere.



    Regards

    Richard.

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