Hi Steven Quick im happy to help you
When you say many documents, we talk about an amount of 200 pages, this is the case, you need to replace another cartridge.
If not that much, I can recommend to clean injectors to try to solve the problem, if you have clogged nozzles.
How to clean the print heads on your canon printer
http://www.en.rellenadodecartuchos.com/2014/05/how-to-clean-print-heads-on-your-canon-printer.html
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