Question about Gateway Essential 500 PC Desktop

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Operating system lost

I lost win xp os. I was searching IE when my pointer froze,no movement at all. So I shut down,it had to be a hard shutdown because of the mouse problem. I booted up,gateway loaded,then screen was black with only a small rectangle blinking in the upper left hand corner.It said I had no operating system. So I put my xp cd in to try to reinstall. A flag came up that said I had no operating system and could not find a HD. How can I install anything without these two,,the HD and OS???

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Re: operating system lost

Reset your HD. Uplug all the cables connected to it and then plug them back in. Then try to boot from you xp cd. Let me know how it goes.

Posted on Sep 22, 2007

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Dll driving me nuts

Hello EricS777

The part where it looks like your xp stuff and vista stuff switch drives is normal. Only the Operating System associates the hard drives by letters this does not mean your hard drive files are switching. This happens because D: drive is Root of Vista OS and Root of any OS in windows gets the C: drive lettering.

dwwin.exe, drwtsn.exe dll is the "Microsoft Application Error Reporting" tool.

I think the message means that something is crashing during system shutdown. When the crash occurs the OS launches dwwin.exe to report the error, however the windows operating system is shutting down and so the application can't launch make the system lockup or hang.

Your problem isn't with dwwin.exe, you need to find out what is actually crashing at shutdown.

If you can`t find out what it is, try going to Administrative Tools/Services and disable the “Error Reporting Service”. You don`t want that running anyway.

Also right click My Computer/Properties/Advanced/Error Reporting
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But notify me when critical errors occur

Then, if that was the cause and the message stops, we`ll have to try to identify the cause.

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Have you tried the Alt+Tab Combination?

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