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Can't communicate with scanner

I have had the printer since Jan 3, 2009, and it has worked like a dream. This morning I turned it on and received the message "scanner error. turn printer off, wait a few seconds, turn back on. See documentation." I turned the printer off and on about 10 times with no luck. I disconnected and reconnected all cables. I tried plugging the printer directly into the wall rather than a power strip. I restarted my computer. I downloaded the most current printer driver and scanner utility directly from Epson. I restarted my computer several times. Nothing has worked. Please help.

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6 Suggested Answers

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Posted on Jan 02, 2017

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  • 1 Answer

SOURCE: Lexmark X 1270 Can not Print

try reinstalling the driver

Posted on Dec 20, 2007

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SOURCE: I cannot get my PIXMA

http://software.canon-europe.com/software/0028481.asp

For any pilgrims lost on the path, and trying to follow the map above, here is a major road not marked

- the actual link here takes you straight there! I couldn't get it from the canon website, I got it by searching for 'scangearmp-common'.

Posted on May 03, 2008

SOURCE: Lexmark x5470

I have no CD in order to reinstall the USB device. The machine copies and now prints, but not scans!!

Posted on Sep 18, 2008

latinmcgyver
  • 208 Answers

SOURCE: Printer unable to communicate with computer

most easiest fix for this.. make sure in the properties of that printer.. under the PORT tab. make sure its set to usb not LPT. this is very common error.

Posted on Oct 10, 2008

  • 85 Answers

SOURCE: Dell Color Printer 725 - Communication Not Available

I have seen that in most of the cases (with lexmark and dell printers) it is fixed by reinstalling the printer software. Be sure that you completely remove the older drivers using the cd or using add/remove programs.

Posted on Jul 29, 2009

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2 Answers

What printer can I purchase that is compatible with magic jack, so i can receive fax


HP Officejet 5610.

However, you need to turn off the ECM and set the speed to the lowest. That should work.

However, I would still suggest to contact HP to verify this. Because, HP Officejet 5610 will only work (to send or receive fax) if you're using the older version of the Magic Jack. DO NOT use the software version that was release last Jan 2010.

Thank you and good luck!

May 21, 2010 | Office Equipment & Supplies

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I receive a cannot connect to pc when I press the button to scan. What is causing this error?


Hi


Sounds like your scanner is not longer connected to your PC- have you checked that the scanner is plugged into the PC. They can move an get dislogged

also check that the PC is still registering the scanner by

  1. Close all applications.
  2. Open the all-in-one product Toolbox, an icon on the desktop, or in the program group for the product.
  3. Select the Services tab.
  4. Select Test Product Communication.
  5. When complete, and the test passes, open the application you want to scan into, and select the Scan option to verify the fix. For a list of the applications that support this feature, see the document "HP ScanPicture Utility Overview and List of Supported Applications."
  6. If this does not work, uninstall and reinstall the software. Consult the User's Guide for assistance.
When communication is lost to the product (for example, the power was turned off and on), some features are lost. Running the communication test re-establishes communication between the computer and the product. Regards Liz
function submitTo(f) { var msg=""; var message; var helpValue=""; var easyValue=""; var i=0; var index=0; var flag=1; var f = document.feedbackForm var radio1 = false; for (i=0; i") != -1 ) { m = m.replace(">", "-"); } if (m.indexOf("") ==-1) { flag2=false; } } f.comments.value=m; // JAGaf87381- Document Feedback doesnt accept Greek input // f.comments.value = escape(f.comments.value); f.submit(); }else{ } }

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Your software can't communicate with the scanner, check on your computer for other scanning software, Picaso should work with it and it comes standard on Vista machines.

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HP 7590 office jet pro scanner does not communicate


Hello,

The scanner function is not available when you are connected wireless, you must be connected via USB to your PC for the scanner to function correctly.

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Over 21 years of PC and printer support/repair

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HP Solutions Center can not communicate with HP 3500c Scanner


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Scanner


1. try to print a test page.
2. if test page ok, turn of all of your firewall application, then check if panasonic communication utility is running as seen
on task bar (blue colored icon near at the volume control)
3. if it is running, double click it (PCU). scanner configuration must appear
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Go to this link and type "cannot communicate with scanner" in the search box. Click Search. Then select the "ERROR: Cannot communicate with scanner" link. You will see several things to try to correct your problem. Usually, this error shows up if there is another USB device connected which prevents the computer from "seeing" the scanner, even though it can print without problem. So do try to disconnect any other USB device (except mouse or keyboard) and reboot the system.

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