Question about Sony Cyber-shot DSC-W120 Digital Camera

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I have a sony dsc120 and the screen tells me to turn the power off and on again. I have done this many times and it still saysd turn the power off and on again. How do I sove this problem as I cannot take any pictures.

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  • Anonymous Apr 24, 2009


  • angieternes Apr 24, 2009

    I have the same problem. How do you strip and reset the lens?

  • Ashy S Apr 26, 2009

    I have the Sony DSC-W120 Cyber Shot I got it for my birthday in 2007 i took great care of it then one day the lense just started going in and out then it would say "please turn powere on and off" WHICH NEVER WORKS!!! I have no idea what to do and i NEED this camera any sugetons other then send it to be fix?

  • Anonymous Apr 29, 2009

    how do you strip and reset the lens...i have the same problem

  • VictoriaA May 04, 2009

    i have same problem it was working fine.. untill my friend borrows and returns it where everytime i turn it on it says to turn off and on again nothing seems to work...

  • Anonymous May 18, 2009

    Same problem, turn it on and the lense pops in and out and then it says to power off and on again...this is my SECOND sony that has had this problem. My last one it happened to one day it just started working again, unfortunately it got stolen. Now I am having the same problem again.

  • Anonymous May 20, 2009

    I luckily am sending mine in for repair. I think that might be the only solution. :( I only had it for 4 months when it started doing this! I was SO enraged.

    I've never even dropped it or exposed it to extreme temperatures, and its never been in contact with water, so I don't know why on earth this happened.



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Your Lens drive assembly is jammed, It will need to be carefully disassembled and lens assembly taken apart and aligned again. Should be done by experienced tech or vary observant person.

Posted on Jan 23, 2011

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The lens unit is jammed , needs to be stripped and reset.

Posted on Apr 21, 2009


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