Question about Philips DSR704

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Stuck at "Welcome Powering UP"

My tivo... Directivo dsr704 wont boot.... The =/- 12 and =/-5 vdc seem fine. I can feel the drive spin.... yet the unit never gets beyond the "Welcome Powering Up" prompt. Please.... Where do I go from here to trouble-shoot the unit???? HELP........... Thanks Rick in Florida

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  • Robinlbird Dec 01, 2007

    I am also having the same problem, I have powered down, unconnected cables and pulled access card, powered back up but nevers looks for sattellite signal. Just goes to "powering up" and if you wait a long time goes to "Just a few minutes more" and stays there.

  • Ralpho Dec 24, 2007

    I have the same problem. Stuck at "powering up" screen.

  • Anonymous Apr 14, 2009

    Same problem - stuck at Welcome - Powering Up

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I had similar problem with both of my units. It appears that the HD is fried in one and two years. You can buy replacement HD for about $100 (80hrs) to $300 (300hrs) but you need to know how to take unit apart and replace it. I called DirecTV and they advised me to get a new one rather than fixing it. The only problem is the new DirecTV unit is not TiVo but DirecTV UI which is not as good. Good luck!

Posted on Sep 28, 2008

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It's most likely the drive. You can buy preconfigured kits or buy the software and hard drive and do it yourself.

You can send it out to CCS in Indiana and they'll test/repair what is necessary (if they can). Some of these units are very old and they aren't repairable, but they do their best and are very quick on turn around times.

Posted on Dec 26, 2007

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Direct TV has been working on numerous software issues. Some patches have been downloaded for TiVo that in some cases have caused problems. In your case, it is more possibly an indication that the hard drive is not running and you have a possible hardware failure. When you rebooted and became stuck on the "welcome, powering up screen", it could be an indication of a software glitch or a hard drive failure. I would go with a hard drive failure. Since this is a Hughes Receiver like mine and you own it, you could try a drive swap with another TiVo drive out of a like receiver. If one is not available, you may have to purchase one. Pre-configured and initialized drives are available from www.weaknees.com. I have no interest in them, but that is where I buy Tivo pre-configured Hard Drives from. You can get replacement or upgrade Maxtor Drives preconfigured from them for this specific brand and model of TiVo DVR. A drive swap would be cheaper troubleshooting. There is also a possibility of a problem with the built-in IDE controller or the power supply on your receiver which can't be determined until you do swap out with a Known Good Drive to eliminate a hard drive problem. If you are able to swap it out and If the good drive works, then your old one has corrupted data and would need to be re-initialiaed and reloaded. If it is an older smaller (35 hour) drive, you would be better off with a new replacment since the loading is a somewhat lengthy process and must be done on a computer running the Linux Operating System.

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