How do I determine if the printhead in this machine is defective? I have done the soaking bit, the cleaning, etc. I do not want to spend $$$$ on a replacement head but need to know if it is the problem.
A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones). click here to download the app (for users in the US for now) and get all the help you need. Good luck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
generally speaking this is a cartridge problem - some nozzles are clogged - U need to find tools in the printer menu then find clean printhead and run the process and print the test page or print quality page. and keep doing it 2 or 3 times untill the quality is OK - If still no good after all of this U can try soaking the printhead in 1/4" of warm water for 15 minutes and try again - if you are using original HP cartridges you are pretty much done at this point - if you are using refilled or aftermarket cartridges try replacing the black cartridge (I am assuming this is giving you the problem described) with a new HP (buy the small one just in case it still doesnt work) oif you have a cartridge refill place nearby U cant check and see if they can physically clean the printhead for you but results are not always good
If you are not going to use the printer for a number of months, you will need to clear the printhead of ink. Remove the ink cartridges and stretch electrician's plastic electrical tape to seal the ink outlet. Put the ink cartridges in a zip lock plastic bag for storage
Remove the ink cartridge carrier clean with warm water and put in a zip lock plastic bag for storage.
Remove the printhead and soak the printhead, printhead down in warm distilled water overnight. After the printhead has soaked, replace the water with another warm distilled water bath and soak for a couple of hours. This should clear the ink from the printheads. Let the printhead dry and one it is dry, store it in a zip lock plastic bag.
Clean your printer with a damp cloth and wrap it in a plastic bag along with your installation disk and installation instructions.
Your printer and components are now ready to be stored.
Let me know if you have any more questions.
The following may work: remove all the ink supplies. Remove the printhead and soak it for about 5 minutes in 0.5" of very hot water. Gently blot the printhead on a soft damp paper towel to remove the excess water, then replace in the printer and then reinstall the ink supplies.
This is what works for me.Try at your own risk.You may need to clean both areas.
Perform a nozzle check using the Canon software under "maintenance."If the nozzle check prints successfully, the problem is most likely not with the printhead.Otherwise, 1) Lift up the lever above the ink cartridges. Take the ink cartridges out.Put them in a plastic zip lock bag.2) The container in which the ink cartridges sit is removable.The container is inside the moving mechanism. The container is the printhead.Tilt it slightly and pull up.This should come out easily.3) There are round pads under which the ink cartridges sit in the printhead you removed.The large one is black.On the underside of the printhead are small slits.The one separated from the others is black.Fill a syringe with Windex.a. Run warm water over the printhead until no more ink comes out. b. Fill the areas where the round pads are with Windex.c. Set the printhead on some paper towels.The liquid will soak through and come out the underside along with the ink.Repeat steps a-c until no more ink comes out, but at least 10 times. 4)Let the print head sit and dry for two hours.Put everything back in the printer.Unplug the printer.Plug in the printer.Turn the printer off.Turn the printer on.Do a clean cycle.
CLEAN PURGE MECHANISM:
You will need a light.1)Unplug the printer and move the printhead all the way to the left.On the far right are two rectangular basins.The smaller one is black.Take your fingernail or a tweezers and lift out the sponge pad (do not drop it).Soak the sponge pad in Windex until it turns white. Plug in the printer.2)Fill a syringe with Windex.a. Fill the basin with liquid. b. Let it soak for 5 minutes. c. Turn the printer off.d. Turn the printer on.Repeat steps a-d until you see a small hole in the basin. e. Put the syringe over the hole and fill the basin, pushing the liquid into the hole. f. Let it soak for 5 minutes.g. Turn the printer off. h. Turn the printer on.Repeat steps e-h 5 to 10 times.3) Unplug the printer.Put the sponge pad back in using your fingers (do not drop it).Plug in the printer.Turn the printer off.Turn the printer on.Do a clean cycle.
Replace the ink tanks with new genuine canon inks and start cleaning nozzles procedure from Maintenance tab on Printing preferencies. You can try also taking out the printhead and soaking it in hot water for 10 minutes but this rarely gives good result. Air blow to dry the contacts afterwards.
Try this: First bring out the cartridge and touch the printhead with folded tissue paper. If printhead is receiving a good flow if ink the tissue should be well blotted with ink. If not, soak the portion of the printhead in a little amount of water for some minutes. Check it with the tissue paper to see if the blot is getting better. If so return it to the water and continue to check until you get good blot of ink from the printhead. Reinsert and try to print again. If that doesn't work, bring out the ink cartridge; wipe the contact panel with tissue/cotton wool soaked with methylated spirit. Do same with the contact panel inside the printer. If this doesn't work either, you should get a replacement. They are most likely factory defective.
Print heads become blocked for a number of reasons, but the most common is simply that the ink cartridge has dried out, and so has the print head. Anyway, here are a few hints and cleaning methods that MIGHT get things working again.
Never let the printer stand with an empty cartridge. Either fit a fresh one, or seal the print head unit in a plastic bag with a few drops of water for humidity.
If the print head has become clogged and the printer's head-cleaning cycle won't help (run it 10 times if you have to) you could try these things:
Soak the print head in hot water then leave it overnight, then try it again
If you have access to an ultrasonic cleaner that will take the printhead, use that. (These are used by jewellers and other people which have to clean small, intricate parts)
Buy some Isopropyl Alcohol and soak the printhead in that overnight. (You can get it from the chemist)
Use a Mr Cuppacino (or your Espresso machine). It's a small kitchen appliance which creates a jet of steam for frothing milk for making a cappuccino. You can use the jet of steam to blast the print head. But be careful that you don't melt things -- short, sharp jets only.
Each time you try a cleaning method, use a damp paper towel to gently wipe and dry the print head area.
Put a teaspoon of water in the bottom of the empty cartridge and try the cleaning cycle a few times.
Power on your printer, press and hold the "RESUME" button until the printer light flashes once.Note: You can also clean the printhead by clicking the Cleaning button in the Maintenance tab of the printer properties dialog box in Windows; or clicking Cleaning pull-down menu in the Printer Utilities dialog box on a Macintosh computer. Choosing this option will allow you to select all nozzles, black or just the colour nozzles.
Pressing Resume on the printer will clean all nozzles. When the printhead cleaning begins, the POWER light starts flashing. This will continue for about 30 seconds. Wait for the light to stop flashing before you resume normal operation.3. Perform the Nozzle Check Pattern test again
If the results are satisfactory, resume normal printing
If the results are not satisfactory, you may need to execute a printhead deep cleaning.
Deep printhead cleaning from the operation panel
To deep clean the printhead from the operation panel
Press the Maintenance button.
Press the Right Arrow button three times.
Press the Print button. Printhead deep cleaning starts.
When deep head cleaning ends, press the Maintenance button to exit.
Click Start, then Settings, then Printers. Note:Windows XP users: Click Start, select Control Panel, then Printers and Other Hardware, then Printers and Faxes.
Right-click the Canon S820D Bubble Jet printer icon, then select Properties.
Click the Maintenance tab, then click the Cleaning or Deep Cleaning button. The Maintenance tab and procedures may vary for Windows 2000 and Windows XP. Follow the instructions when prompted for those operating systems.
For each message displayed, click OK. The BJ Status Monitor opens automatically and closes when the printhead cleaning is done. The POWER lamp on the printer flashes green during the cleaning process.
I experienced a similar problem when I purchased generic ink off eBay. I did more deep cleans than I can count on my hand, but it did not help. I did the water soaking treatment until there was no more ink coming out of the printhead, but that only made things a *little* better. I finally figured the ink cartridges were bad, so I replaced them. But my new ink did the same thing. So I did the water soaking treatment again. But this time, I forced air through the printhead and actually saw some of the "ink jets" that weren't blowing bubbles out before (when I would blow) begin to blow bubbles. Test results later proved that some of the ink jets were seriously blocked and blowing helped to free them. I do not believe all the jets are free because I still have faded print results, but my results are definitely better! Hope this helps.