Question about Brother IntelliFAX 4100 Laser Fax

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PRINTING ONLINE I cannot receive faxes and the screen says PRINTING ONLINE. Sometimes unplugging the device for a few seconds and plugging it right back in will enable a few pages of sent faxes to print, but I know there are many more that are trying to come through. How do I clear the memory, provided that is what is needed to be done?

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Unplug the power cord from the back of the machine for 30 seconds. Put your finger on the stop key first and then re plug the machine, hold the stop key until the time and date return to the LCD. Do not worry about losing any faxes the machine can be powered off up to four days without losing faxes in memory.

Posted on Oct 09, 2007

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i had the same problem, got this solution from brother and it worked!

unplug the fax machine
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continue to hold down the stop button for 5 seconds

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