Question about Lexmark X2470 All-In-One InkJet Printer

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Plastic ribbon has fallen from my printer

I just tried to print a document and a plastic piece of ribbon with arrows on each end has fallen out of my lexmark X2470. I'm not sure where it came from, but now I can't print anything, can you help???

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  • 154 Answers

It seems some part is broken inside, better to send it for repair.

Posted on Apr 21, 2009

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Posted on Jan 02, 2017

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We have been getting white horizontal lines on our documents. Both print heads were recently replaced and that did not solve the problem. What part is needing replaced?


I had this same problem and none of the printer services (clean printhead, align printer, calibrate linefeed) fixed the problem. After trying every solution that I found on the internet with no success I was able to fix the problem by cleaning two critical parts of the printer.
1. Turn off the printer and open it as though you are going to change the printheads.
2. Towards the back of the printer you will see a thin clear plastic ribbon that has very small black lines on it. Very, very, very gently clean this ribbon. I used a lint free cloth and some glass cleaner. Spray the cleaner on the cloth and slide the cloth against both sides of the ribbon. Do not pull on the ribbon. This ribbon is used to tell the printhead how far it has moved from side to side.
3. Next locate the silver bar that runs across the back of the printer. This bar is used to feed the paper through the printer as it is printing a document. On the left side of the bar you will see some plastic guides that hold the bar in place. On the outside of the plastic guides you should see a clear plastic disc made of the same material as the ribbon above. This disc also has very small black lines on it. Again very, very, very gently clean this plastic disc. This disk is used to tell the printheads how far it has travelled down the page. This is the one that was causing the problem. The dust or dried ink or whatever was on the disc was causing the printer to incorrectly calibrate the linefeed and was causing the white lines to appear on my documents.
4. Use the "calibrate linefeed" function of the printer services to recalibrate the linefeed and the white lines will hopefully be gone.

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Blank page feeding during print job


Please adjust paper size in printer properties.

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I can't print my documents. My Printers model is Canon IP2700 and it says there that the error code is 5100. How can I fix the problem? we need the print immediately. Is there any solution we can fix it?


Usually, error code 5100 means some kind of obstruction in the print path, maybe something that had fallen inside the printer, the gears being jammed by something that got loose inside the printer, or ink on the clear plastic encoder/timing strip (a plastic strip about 1/4" in width that you can see running from side to side and connects to the print head).

Clean the plastic strip with alcohol , check if there is nothing blocking the head carriage set (sometimes kids play and hide toys, pens, coins, inside printers, VCRs or any other devices that have "doors"...).

Hope this info may help you!

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A clear, small, rectangular piece of plastic with glue residue has fallen off the paper feed roll, but I don't know where it goes and now the printer will not pull paper through. Please tell me where to...


Hi There,

I highly recommend you call Brother and get a list of certified repair techs for your locale and have them come and do the repair. Sanity in printing matters.

Regards,

Marcus

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1 Answer

Ribbon connector came off at the control board end connection .the control board was working before ribbon pulled out. since ribbon pulled out can i just get a new ribbon connector or do i need a new...


You should be able to reconnect the ribbon. There should be a plastic piece that you push back away from where it connects. Re-insert the ribbon and then push the plastic piece into the connection. This plastic piece holds the connection tight. If it will not stay in after trying this, replace the ribbon. You can get one at www.partselect.com for $9.30 + shipping. Good luck

Dec 15, 2009 | Frigidaire FRS-26DR7D Side by Side...

1 Answer

Long thin plastic piece fell out of Lexmark Z33


Google your printer, try pcappliancerepair.com. This item goes from one side of your printer to the other, passing through the cartridges holder. Look for the places it attaches. You may have to move the cartridge holder to the center to install the plastic.

May 01, 2009 | Lexmark JetPrinter Color Z33 InkJet

1 Answer

Printing only 2/3rds of the picture lengthwise


The problem is most likely a broken plastic lever on the end of the shaft that moves the print head. The plastic lever is keyed to the shaft by a flat on the shaft. The plastic has a tendency to split at the edge of the flat, resulting in the lever slipping on the shaft. This in turn results in one side of the print head not contacting the paper with sufficient pressure. The other end of the shaft has a thick plastic sector gear which is much less likely to break.

I fixed mine by making a clamp from a metal spacer (made from split tube about 1/8 inch long) and force fitting it over the part of the plastic lever that fits on the metal shaft (on the end towards the inside of the unit). There is just enough clearance to do this without hitting the print head frame.

To remove the plastic lever, first remove two screws from back of unit, then pull up on top of unit, unplug two ribbon cables from circuit board and remove top. Then unplug two remaining ribbon cables from circuit board, and three screws holding circuit board. Lift circuit board and fan/fan-holder as one piece. Finally, disengage tab on plastic retainer on end of metal shaft, rotate tab straight up and lift shaft up and to the side (may require a little wiggling). The plastic lever slides off the metal shaft.

Mar 17, 2009 | Kodak EasyShare Printer Dock Series 3

2 Answers

Easy Share printer Dock series 3


The problem is most likely a broken plastic lever on the end of the shaft that moves the print head. The plastic lever is keyed to the shaft by a flat on the shaft. The plastic has a tendency to split at the edge of the flat, resulting in the lever slipping on the shaft. This in turn results in one side of the print head not contacting the paper with sufficient pressure. The other end of the shaft has a thick plastic sector gear which is much less likely to break.

I fixed mine by making a clamp from a metal spacer (made from split tube about 1/8 inch long) and force fitting it over the part of the plastic lever that fits on the metal shaft (on the end towards the inside of the unit). There is just enough clearance to do this without hitting the print head frame.

To remove the plastic lever, first remove two screws from back of unit, then pull up on top of unit, unplug two ribbon cables from circuit board and remove top. Then unplug two remaining ribbon cables from circuit board, and three screws holding circuit board. Lift circuit board and fan/fan-holder as one piece. Finally, disengage tab on plastic retainer on end of metal shaft, rotate tab straight up and lift shaft up and to the side (may require a little wiggling). The plastic lever slides off the metal shaft.

Aug 30, 2008 | Kodak EASYSHARE CD33 & Printer Dock Series...

1 Answer

Kodak EasyShare Printer Dock Series 3


If the boundary between the blank half and the printed half is a sharp line, a wire to the print head may be broken or disconnected. If the boundary is irregular (wanders up and down an 1/8 inch or so), the problem is most likely a broken plastic lever on the end of the shaft that moves the print head. The plastic lever is keyed to the shaft by a flat on the shaft. The plastic has a tendency to split at the edge of the flat, resulting in the lever slipping on the shaft. This in turn results in one side of the print head not contacting the paper with sufficient pressure. The other end of the shaft has a thick plastic sector gear which is much less likely to break.

I fixed mine by making a clamp from a metal spacer (made from split tube about 1/8 inch long) and force fitting it over the part of the plastic lever that fits on the metal shaft (on the end towards the inside of the unit). There is just enough clearance to do this without hitting the print head frame.

To remove the plastic lever, first remove two screws from back of unit, then pull up on top of unit, unplug two ribbon cables from circuit board and remove top. Then unplug two remaining ribbon cables from circuit board, and three screws holding circuit board. Lift circuit board and fan/fan-holder as one piece. Finally, disengage tab on plastic retainer on end of metal shaft, rotate tab straight up and lift shaft up and to the side (may require a little wiggling). The plastic lever slides off the metal shaft.

Jun 27, 2008 | Kodak EASYSHARE CD33 & Printer Dock Series...

3 Answers

Piece has fallen out of printer


Yea I had the exact same problem with my Lexmark X1185
Was very lucky I didnt throw out the clear strip thingie before learning what it was :)

Anyways the strip itself passes through a shader sensor located on the rear or the cartridge carrier.( see pic 1 ) .


4c2693b.jpg


The second picture shows everything else in close detail Including which side of strip goes where.

af6f944.jpg

Pay attention to the spring (circled in yellow) because i believe it is the cause of the whole problem...The spring end was pulled straight or has too little tension .

Aug 12, 2007 | Lexmark P4350 All-In-One InkJet Printer

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