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Xerox Phaser 8560 - error code: 07,010.43:205458

When I switch on my Xerox Phaser 8560, I receive the error code: 07,010.43:205458. How can I fix this problem? Thank you, Valdemar

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  • lorne_shantz Apr 28, 2009

    error code: 07,010.43:

    I had a xerox tech here for two hours today. The conclusion was finally that there is a known issue with the firmware. Update it to the latest. Now my system is hung in the middle of a firmware update and I am stuck. Hate to power it down, but it is already toast I guess. It has been 2 hours. :(

    I also saw this on another post above:


    Normal 0 false false false MicrosoftInternetExplorer4
    /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman"; mso-ansi-language:#0400; mso-fareast-language:#0400; mso-bidi-language:#0400;}there isa stainless steel print head block on the lower back portion of the frame thatgets contaminated with spill over ink from the catch tray. That causes theprint head not to move properly.
    The wiperblade may also be tacked to the print head.
    That codemeans the print head is not moving into the print position properly.
    Thatstainless steel block is about 1 inch square.

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This is from the service manual. If you remove both sides and home everything it should come ready.
Harry

The 7,007.49, 7,008.41, 7009.42, and 7,010.43 errors indicate that the
Printhead was unable to tilt normally on its axis. Possible causes include:
??  The printer was powered off in the middle of a cleaning cycle and the
Wiper Blade has frozen to the Printhead.
??  A Drum Maintenance Camshaft lobe is broken and holding the Drum
Maintenance Kit’s oil roller against the Drum when it should be retracted
to its home position.
??  Process Drive not being aligned correctly.
??  A damaged Printhead Restraint.
??  Ink spilled in the Roll Block preventing proper Printhead motion.
??  Ink or other debris under the Printhead preventing proper motion.
??  The Wiper Assembly not being aligned correctly or ink spilled in the wiper
tracks.
??  The Head Tilt Gear not being homed correctly.
??  The X-Axis Motor nose cone not being installed correctly.
??  The ferrite torrid on the Printhead interface cable has slipped behind the
Printhead causing the Printhead to bind when it tilts backwards.
??  The black plastic shroud on the back of the Printhead is snapped off and
binding the Printhead when it tilts back.
Caution
After servicing the printer, manually set the following assemblies to their
home position before powering on the printer. See Section 6 for
instructions on setting these components to their home positions.
??  Printhead (tilted forward and disengaged from Printhead tilt gear)
??  Head Tilt Gear (disengaged from Process Drive train; arrows on left
frame point to each other)
??  Wiper Assembly (bottom of travel)
??  Process Drive (holes on Transfix Camshaft and Drum Maintenance
Camshaft line up with marks on frame, large gears within assembly
line up with holes in Process Drive housing)

Posted on Aug 25, 2010

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7,010.43:
The printhead is stuck in the tilted position or is not able to tilt forward to the print position, due to problems:

Has ink spilled ink around the printhead that prevents it from moving to its center position? You should be able to push the printhead right to left. Clean the printhead area. Is the printhead stuck to the Wiper Blade? Check the process drive gears for obstructions. Ensure the gears are correctly aligned and homed. Has ink spilled on the Head Tilt gear drive train? Clean the gears area of ink.

Has
Has




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Although, this website refers to this problem.

http://www.fortwayneprinterrepair.com/wordpress/2011/09/25/xerox-phaser-8400-8500-8550-8560-07010-43-error-message/

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