Question about Microsoft Video Game Consoles & Games

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Charged me but never helped mt problem

Hello a few days ago i went on your web site to ask you about a problem i had with my xbox 360. you charged me £11.79. and i have never received any thing from you. the shop swapped my xbox for another one. so please can you send my money back asap..

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  • baxterl319 Apr 21, 2009

    hi yes you did charge me in dollars. so the exchange rate wouldnt be the same as us dollars. i have a bank statement that shows £11.79 was taken by fixya. you tell people to tell you their problem and the next page gives you three different payment methods. please could you return payment as no help was given..

  • taran_2005
    taran_2005 May 11, 2010

    Hi,



    When i am looking at your profile, i never saw you posted any premium problem. 11.79 pounds doesn't make any sense as for chat the charge is around 20 bucks and for problem 10 bucks ( Us dollars )...



    Any further questions, send an email to fixya.



    The email would be mentioned in the contact us link on the website.



    Thanks.

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If there is charge on your card, and you never receive any help, you can contact


premium.support@fixya.com

Thanks.

Posted on Apr 22, 2009

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Posted on Jan 02, 2017

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