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Washing machine problem

Washing machine immediately starts draining upon starting. Performs all other functions fine. I've tried moving drain hose around to affect the siphoning. Not sure what to do.

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Re: Washing machine problem

Make sure the drain hose is higher than the height of the water. if the hose is lower it will just keep draining out

Posted on Sep 22, 2007

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Samsung WF7700N6W1 washing machine not draining

Could be a sock or something between the 2 drums that moves over the outlet hole from the drum when upright and trying to drain but moves away when machine is on its side. Get a flashlight and look through the holes in the inner drum and you may find the culprit.
A coin may also be stuck in by the pump blade, not always easy to see but worth a look.

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"LD" stands for "long drain," meaning it took an excessively long time for water to drain out of the washer. Common causes for this are kinked drain hose or clothing, like panties or socks, caught in the pump suction hose. Why, I've even heard of bra wires coming loose and getting stuck in that hose, collecting all sorts of gookus and pinching off the flow of water to the pump. Can you imagine? Yea verily, as surely as the Sacred Suds doth eternally pass my lips, the "LD" error code springs forth from such anomalies.

Hope helps.

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Make sure the drain hose is not sealed to the drain pipe, and that the hose is not shoved into the drain allowing the end of the hose to reach the trap. That will prevent the machine from syphoning out the rinse water as it fills.

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Hello, Welcome to FixYa.

Here`s what I find is most common when dealing with the symptom you`ve described.

I'd suspect the drain hose is lying down on the floor or is pushed down into the stand-pipe too far.

If the drain hose is below the water level entering the washer it will siphon out immediately. The drain hose must be above the highest point the washer has to fill, ( refer to your manual, but it is typically recommended to be about "48 to "60 in height )

Also if it is in a stand pipe insure it isn't pushed in too far, just a few inches and then secure it without completely covering over the opening or that too will cause it to siphon.

Check your drain hose. Let me know if this was indeed the case and if so please rate the solution accordingly. If not we can move forward from there.

Thank's for coming to FixYa and good luck.


Macmarkus :)

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Hello.Maybe the drain is sounds like your machine is working ok to me,if you can hang the hose over the edge of a laundry tub & make sure the plug is out,see if the water drains away,otherwise it sounds like a plumbing problem not the started only after you moved houses so more likely the plumbing.hope i helped.

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Thanks for using FixYa. As you have not mentioned the complete model no# and the manufacturers name however, from what you have described error DE can either be drain error or door error. Door error means something is wrong with the door switch and door lock assembly. You should start by checking the door latch as well. If they are working fine then try to clean the drain hose and check the motor brushes(if the machine has motor) if they are worn can also cause this error. Please do accept the solution if the issue is resolved or post a comment for further assistance.


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It would seem to me that the heating element needs replacing from the information you have supplied especially as it performs most of the other functions like filling and spin and drain.
Good luck

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Have a look at the routing of your drain hose. It sounds a bit as if: a. The highest point of the hose isn't high enough (you normally want to aim for about 3 feet off the ground) - so that water starts draining from the machine before it is finished filling. and b. There isn't an effective air break or anti-siphon valve where the drain hose goes into the domestic drainage system - so that once the machine starts to drain by itself, it continues until empty. A.

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