Question about Sony STR-GX800ES Receiver

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Sony GX800ES protector

When reciever turns on "protector" flasher on display screen. What does this mean?

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Make sure none of the speaker wires are touching each other. If they are, it will short out the stereo which triggers protection mode and cuts out all of the sound.

Posted on Sep 22, 2007


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Sony STR-GX800ES receiver "protector" blinking - no sound

The most common problem found on FixYa for Audio Video2_bing.gif Receiver's is:

My receiver say's "Protect" or turns on then off. What's wrong? Seven times out of ten it is a shorted speaker or speaker wire. To determine your exact problem, the first step is to disconnect all speaker wires "at your receiver" Next: Turn the receiver back on. If your receiver still says "protect" or turns off, it needs to be serviced. If your receiver stays on; reconnect your speakers one at a time and power back up after each speaker. You may find that after reconnecting all speaker wires it works! Most commonly the small braids of wire from the + to the - have touched and have caused the problem. In some instances, you noticed the problem only when turning the volume up. either way, make sure the exposed wires to your receiver are no longer than 1/2" long and are completely under the screw down terminal or slide in. When you've found the wire or speaker with the problem, your receiver will go back into "protect" At this point, disconnect the wire from the speaker at the speaker that may be causing the problem then test again.* Note* Make sure speaker wires do Not touch each other as this Will cause a short! If you turn the receiver back on and it stays on, you now know the problem is in your speaker itself. To test your speaker, you will need a multimeter. Set it to ohms resistance and touch the speaker terminals, if there is a short internally the meter will read "1......" If it's an analog meter, it will peg to the right. There's your problem. Now, within any speaker there are quite a few possibilities as to what could be causing the problem. Most common is a blown coil and the speaker needs to be replaced. Some speakers have internal crossovers (usually floor standing speakers) and may have a shorted or burnt board (usually very visible brown burn marks on the board) and can possibly be repaired if your handy with a soldering iron. Now, if you disconnect the speaker wire at the speaker and it still says "protect" Check your wire for the obvious cut or nail thru the wire if possible. If your system has wiring that runs behind walls, you may need to use your meter again. Disconnect the wire at both ends, keep the ends separated, put your meter on ohms resistance and touch probes to the + and - wires at one side. If the meter pegs to the right or reads "1...." the wire is shorted and needs to be replaced or repaired at the short. Hope this helps.

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There are a number of problem detection circuits inside the unit that will shut it down to prevent further damage. The most common cause of this is either crossed speaker wires or internally shorted output transistors. Try removing the speaker wires completely. If the unit still starts with the protect message, then the problem is internal to the unit. For these models, the output transistors usually cost in the $8-$15 range each and are replaced in complimentary pairs. Without taking internal measurements, I can not state that this is your exact problem, but it is the most common. Add in your local labor rate to get your approximate repair cost. Dan

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You most likey have a wire short on your center or rear surround speakers. The wire short will be between the + and - points of the speaker wire.

To find the problem speaker, disconnect one of the 3 speakers at a time from the back of the sony and see if the problem goes away. Once you identified the offending speaker, check both the sony side and speaker side for the short. The small wire strands are hard to see and it only takes one to trip the protection mode, so look carefully.

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