Question about Sony STR-GX800ES Receiver

1 Answer

Sony GX800ES protector

When reciever turns on "protector" flasher on display screen. What does this mean?

Posted by on

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that gotĀ 5 achievements.


    An expert whose answer gotĀ voted for 20 times.


    An expert who has answered 20 questions.

  • Expert
  • 41 Answers
Re: Sony GX800ES protector

Make sure none of the speaker wires are touching each other. If they are, it will short out the stereo which triggers protection mode and cuts out all of the sound.

Posted on Sep 22, 2007

Add Your Answer

0 characters

Uploading: 0%


Complete. Click "Add" to insert your video. Add


3 Points

Related Questions:

1 Answer

The display shows PROTECTOR and there is no sound

This means that the amp has detected a short, or low impedence and has shut down. check all the speakers for bad connections and shorts.

Apr 18, 2015 | Sony Stereo Reciever Str-d1090

1 Answer

I have an additional subwoofer 10" JBL. How do I go about hooking it up with my sony receiver GX800ES?

That is a capable unit. Do you have a user manual? If not, it is here:
In there it says you connect the subwoofer to the "Surround Out - Mono" output terminal.

Nov 27, 2011 | Sony STR-GX800ES Receiver

1 Answer

Str-gx800es sony receiver problem- right channel speaker sound is 'static', low and distorted. I have checked checked all speaker and output/input source cable connections with no luck. All left channel...

If you have checked the speakers and wiring, the right channel has a audio driver or output problem, which explains the low volume, static, and distortion. A service technician will be required to fix the receiver so it will balance the left side.

Jan 10, 2011 | Sony STR-GX800ES Receiver

1 Answer

My STR-DE925 reciever isn't giving me any sound. When i turn it on everything works like normal, kicks on, and there is a click; but after a few seconds the display switches from whatever input it was on...

check speaker connections.sounds like the system is trying to stop some thing more serious happening by shutting itself down.a pain yes but saves blowing something up.if no luck,then definately send in for repair

Oct 17, 2010 | Sony STR-DE925

1 Answer

Sony STR-GX800ES receiver "protector" blinking - no sound

The most common problem found on FixYa for Audio Video2_bing.gif Receiver's is:

My receiver say's "Protect" or turns on then off. What's wrong? Seven times out of ten it is a shorted speaker or speaker wire. To determine your exact problem, the first step is to disconnect all speaker wires "at your receiver" Next: Turn the receiver back on. If your receiver still says "protect" or turns off, it needs to be serviced. If your receiver stays on; reconnect your speakers one at a time and power back up after each speaker. You may find that after reconnecting all speaker wires it works! Most commonly the small braids of wire from the + to the - have touched and have caused the problem. In some instances, you noticed the problem only when turning the volume up. either way, make sure the exposed wires to your receiver are no longer than 1/2" long and are completely under the screw down terminal or slide in. When you've found the wire or speaker with the problem, your receiver will go back into "protect" At this point, disconnect the wire from the speaker at the speaker that may be causing the problem then test again.* Note* Make sure speaker wires do Not touch each other as this Will cause a short! If you turn the receiver back on and it stays on, you now know the problem is in your speaker itself. To test your speaker, you will need a multimeter. Set it to ohms resistance and touch the speaker terminals, if there is a short internally the meter will read "1......" If it's an analog meter, it will peg to the right. There's your problem. Now, within any speaker there are quite a few possibilities as to what could be causing the problem. Most common is a blown coil and the speaker needs to be replaced. Some speakers have internal crossovers (usually floor standing speakers) and may have a shorted or burnt board (usually very visible brown burn marks on the board) and can possibly be repaired if your handy with a soldering iron. Now, if you disconnect the speaker wire at the speaker and it still says "protect" Check your wire for the obvious cut or nail thru the wire if possible. If your system has wiring that runs behind walls, you may need to use your meter again. Disconnect the wire at both ends, keep the ends separated, put your meter on ohms resistance and touch probes to the + and - wires at one side. If the meter pegs to the right or reads "1...." the wire is shorted and needs to be replaced or repaired at the short. Hope this helps.

Jun 11, 2010 | Sony STR-GX800ES Receiver

1 Answer

The idicator on my sony srt db930 reciever protector turn on.

There are a number of problem detection circuits inside the unit that will shut it down to prevent further damage. The most common cause of this is either crossed speaker wires or internally shorted output transistors. Try removing the speaker wires completely. If the unit still starts with the protect message, then the problem is internal to the unit. For these models, the output transistors usually cost in the $8-$15 range each and are replaced in complimentary pairs. Without taking internal measurements, I can not state that this is your exact problem, but it is the most common. Add in your local labor rate to get your approximate repair cost. Dan

Jun 09, 2009 | Sony STR-DB930 Receiver

1 Answer

My reciever turns itself off

You most likey have a wire short on your center or rear surround speakers. The wire short will be between the + and - points of the speaker wire.

To find the problem speaker, disconnect one of the 3 speakers at a time from the back of the sony and see if the problem goes away. Once you identified the offending speaker, check both the sony side and speaker side for the short. The small wire strands are hard to see and it only takes one to trip the protection mode, so look carefully.

Mar 07, 2009 | Sony STR-DE845 Receiver

1 Answer

No audio

Audio amplifiers IC´s damaged you need to change it

Nov 01, 2008 | Sony STR-DB870 Receiver

1 Answer


It shows protector because the unit detects a short in the amp section of the unit. You will need to trouble shoot the amplifier section and replace the bad parts. If you have no solid state repair experience, my best advice would be to have a pro take a look at it for you. Good luck

Apr 10, 2008 | Sony STR-DE525

Not finding what you are looking for?
Audio & Video Receivers Logo

715 people viewed this question

Ask a Question

Usually answered in minutes!

Top Sony Audio & Video Receivers Experts


Level 2 Expert

110 Answers

Cindy Wells

Level 3 Expert

4719 Answers

Pieter Vleeshouwers

Level 3 Expert

1315 Answers

Are you a Sony Audio and Video Receiver Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides