Question about GE Security Simon 3 Wireless Home Security System

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Problem about remote access by phone or cell phone

I have a GE Simon 3 and I want to do remote access. I called system at first time and hang up after one hit ring. And then after 10 sec, in 40 sec,I called it again. I heard only one hit ring and then no sound. I should enter"*+code+2" to arm door&windows, but I dont know the code means what.
I have tried default access codes, such as 654321,123456 and so on.

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You have the right info are you using the master code?

How to gain access to the Control Panel:
1. Call the panel and let the phone ring twice then hang up.
2. Wait at least 10 seconds and call the panel again. You may wait up to 40 seconds
before calling again.
3. The panel should answer on the first ring. You won’t hear any prompt when the
system answers.
4. Press the * button on your telephone and you will hear system activated.
At this point you may perform the actions listed in the following table of phone commands.
CODE refers to the master and access codes programmed into your system.

also contact your installation company to see if this feature is enabled.

mj

Posted on Sep 01, 2009

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Posted on Jan 02, 2017

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