Question about Western Digital 500GB ELEMENTS 500 GB USB 2.0 Hard Drive

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My Western Digital Elements external hard drive is no longer recognised by either of my computers. When I attach it to computer it says it has found new hardware and installs it and when I look in device manager it is there and says it is working properly but the drive never appears in MY COMPUTER like it used to. Please help.

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  • lavenderl99 Apr 22, 2009

    Thanks heaps Jules.....turns out the drive just needed to be formatted! Appreciate your time to help resolve my query. Brenda

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Check the Disk Manager to see if the disk has a valid partition and is recognized as being formatted. Start -> right-click My Computer -> Manage -> select Disk Management.

If not, then your MBR could be corrupted.

This troubleshooting external hard disk article should help you further.

Jules

Posted on Apr 21, 2009

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