I have lost my login information - Cooktops

if you want information you have to give information and some kind of stove is no good
go to the service agent for the brand of stove and get it from the spares department

Thank you for your post, Roy!
Based off the information you have provided you need to reprogram your Frigidaire range because you have replaced the oven control. The best way to reset your range is to disconnect power from it for roughly ten minutes. If that does not help resolve your issue you may need to have another electrical component changed and I would recommend seeking assistance from a professional technician for proper repairs. I hope this information is helpful. -Matt

Hello friend, thank you for your post!

I understand that you are searching for the wattage on your Frigidaire range. In order to provide you more information I would need to have your model number. You can locate your serial tag (which lists your model number) on the outside of your cooktop base possibly on the edge or bottom under the unit. Once I have that information I can further assist you. I look forward to your response. -Matt

Login to what/where? You obviously managed to login to FixYa.

Login to what/where? You obviously managed to login to FixYa.

Hi,
Although you provided no information as to the make or model of your unit the premise is the same.
Check you voltage at the wall for polarity, if reversed this will happen. If not has this unit been serviced before, if so is it possible it was miss wired? Now to the cooktop, either you have a sticking burner switch causing this or no flame to cut resistance from the electrode (depending on model of course). Not every cooktop works the same. With this being said, give me some more information and I will be glad to assist you.

Thanks for your time.

I’m happy to help further over the phone at https://www.6ya.com/expert/gere_bf68e6055dd61249

Hello mons_sorense - Usually this type of information is not release to someone who is not a technician (or to a consumer) and it is very rare to find enough information to do it yourself. In most cases this information can be found on the internet; however it is not provided directly from the manufacturer. Typically this is something that you want a certified professional to install/remove for you due to safety and liability reasons. They also usually warranty their labor just in case something else may turn out to be the root cause of your initial problem and it does work out better to your advantage. Consider contacting your manufacturer for more details on who in your area can properly repair/install this part. (part usually have a 30 day warranty with tech). I would suggest contacting your manufacturer to provide you a listing of authorized technicians in your area whom may guide you through this process.

first check if power is getting to the cook top(there should be a box outside where the wire goes in. After that you have to check if the power makes it to the main board/connector to see if the individual burners are working. My guess is that there is a loose wire at the connection they redid when you redid your counters

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you may have lost a leg of your 240V service. make sure you have 240 to the appliance and then start chasing down where you lost it. there is no onboard trip or reset on this unit