Re: Dell 1700n: Paper Loaded, Light still on, will not...
It sounds like the feeder wheels are going out. If you pull out your tray and look up underneath you will see a set of rubber wheels. THey are supposed to lower and feed the paper. I am sure they are still rolling but not lowering all the time. Mine are out completely, can still print by feeding a sheet at a time in the front load slot.
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hi, i recently bought a second hand hl-5140 and when switched on had the fault you have described - on checking machine over i found a small piece of torn paper stuck in the paperpath. after clearing, the printer worked fine.check over for paper again as mine was only a very small peice. hope this has been of help. pete
Turns out that the paper tray was damaged - the tray was unable to determine the correct paper size, despite fooling with the green paper stop. I had to compare it with a known-good tray to see the problem.
If you mean that the print cycle starts, but the "Paper Jam" lights up at the point where the paper starts to enter the drum, here's what I found worked.
The rollers that feed the paper come down onto the clean sheets on a plastic, spring-loaded arm Those rollers sometimes get too slick after a lot of use and they won't push the paper up and into the drum -- they slip like worn tires.
Solution: slip the rubber "tires"off the plastic roller "wheels" and reverse them, inside-out. Put them back on the wheels and the new rubber surface will probably push the paper just fine.
To do this you have to turn the machine upside down and remove the paper tray. I would unplug the unit and remove the drum as well before trying this.
If your Dell 1700 laser printer is not pulling paper all the way, try cleaning the pick up rollers.
To access the pick up rollers. Turn off the printer. Unplug everything from the back of the printer. Take out the toner/drum and set this aside out of the light (the drum is effected by light). Remove the paper tray. Set the printer on its backside. The rollers are located on the underside of the printer where you just removed the paper tray. You may have to move a blue flap to get at the rollers. Take a damp paper towel and clean these off. Another possible solution is to take the grey rollers off and turn them inside out and then place them back on the printer.
The pick up rollers should not be shiney, or cracked and dryed out. If they are, they will not pick up the paper to feed it into the printer. The tires should have "traction" to them so that they can grip the paper and feed it into the printer.
Once you have the tires cleaned off or turned inside out and placed back on reassemble the printer and try printing.
First make sure that the machine is reading/ seeing the paper size of the paper that is in the tray ( select tray 1 from the touch screen and see what the paper size reads). If the machine sees a different size then that in the tray, use the 'user tools' and change the paper for that tray. Also, go into your printer settings on/in your computer and make sure that the proper paper size is selected ( the size that is in the tray you want to print from). If the orientation of the paper size is different from the tray -- will not print and give you the error.