Question about Hotpoint (HSM25IFTSA) Side by Side Refrigerator

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Hot point side by side excess frost????

First notice freezer was not working properly... after following a couple of suggestions found here i did notice there was a air blockage... did remove the panel inside the freezer..and there was this HUGE block of i did use a couple of tools to melt the ice...Fridge was working great till today i notice air flow is poor and panel feels like a rock so i assuming is a block of ice again....please help!!!!

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  • BSE Apr 21, 2009

    Thanks a lot for the help but sounds confusing ..this unit has a digital control..i did turned it down to "0" (off) a couple of times and the compresor (fan) stops...What do i do next???

  • BSE Apr 22, 2009

    Did remove the mother board and looks in good shape... fridge did worked fine for about a month...sound like fridge is not defrosting...What else can i check????

  • miralu50 May 13, 2009

    I have a side by side HotPoint. Frost is accumulating in the mid section of the freezer. Washed it off with warm water only to have it back again in a day. Refrigerator side not cold enough to keep milk from going bad. Is this fixable? Is there ice inside? I suspect Fridge is about 20 years old.


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When you continue to get ice build up like that it causes me to think that either the freezer section is not draining properly or defrosting regularly. Most times when a refrigerator works properly they can dehydrate moisture very well and send the melted water down a drain to a pan next to or on top of the compressor. If you need my help let me know, Thanks, Sea Breeze

Posted on Apr 21, 2009

  • John Tripp
    John Tripp Apr 21, 2009

    If you are ready to check the defrost heater, and defrost termination switch you will need to unplug and open the back. Take one wire off of defrost element and use a multimeter to check continuity through the element. You will need to check the termination switch also. If your refrigerator is the model listed above your post it does not have a defrost timer. It has a mother board on back of refrigerator. If you have no bad results inside the back wall of the freezer, we need to consider that the mother board is bad. With power unplugged remove the board and examine both sides for burn marks. Make sure the model number above your post is correct, Thanks Sea Breeze

  • John Tripp
    John Tripp Apr 22, 2009

    If the elements are good connections good and defrost termination switch. Then the drain may be the problem. Did you see water down near the compressor? I'm sending you to another site where a refrigerator was poring liquids into fresh food section. Because you are getting ice blockage every time I believe your drain may be blocked, Click on link below and study it awhile and try to see maybe what is stopping the water from going out and causing this buildup. Thanks, Sea Breeze


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There's probably a bad defrost timer(located where the cold control is or behind the bottom front grill in the refrigerator.You can turn it until clicks and the compresor stops and if is ablock of ice in the frezer coil you heard the defrost water steaming when it hits the defrost heaters ,if not the heaters are bad or the defrost terminator is bad.You can check the heaters for continuity if they're ok the defrost terminator is bad ,but most of the caes the problem is with the timer.

Posted on Apr 21, 2009

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Since you mentioned your ice maker not working right - first check to see if your ice maker is hot (be carefull it can burn you if it is hot) - it is possible for an ice maker to hang in the heat cycle of the cycle producing excessive heat in the freezer. If this is the case unplug the ice maker and/ or just replace it.

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