Question about Canon 3045 Black and White Copier

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"Clean Glass" message

Okay, I guess I wasn't clear. I want to completely disable the message. I don't want this feature on my machine. Is there: A. A software tweak to disable glass checking. or B. A sensor that I can unplug to disable this annoying feature. << How do I disable the error message telling me to clean the glass? No matter how often I clean it I keep getting the message, and I cannot proceed with my copying until I click the message. >>

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Re: "Clean Glass" message

Service mode setting required,call service agent.

Posted on Oct 15, 2007

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Re: "Clean Glass" message

So far I've been unable to find how to disable the message but I know it can be done. Until I find how to disable message I would recommend this- there is a white piece of mylar located underneith the top frame that the scanner uses to get a white level reading during warm up. The glass must be removed in order for you to access the white mylar. Remove the glass & look underneith on the left hand side- you should see the mylar stuck to the top of the frame. You may need to slide the scanner to the right to give yourself enough room to clean it. Obviously do this with the machine off & unplugged. If you want to send me your email address I'll send you the disable instructions as soon as I find them. Please put 3045 clean glass in subject line in case it gets dumped into my junk email.My email is

Posted on Sep 21, 2007

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HP error code 363, what does this mean?

I went online and found the HP8600 user manual and this is their solution to the error code 363 that you reported, which I copied off their site. Hope this works for you:

  • Turn Error Correction Mode (ECM) off, if you encounter the same error repeatedly. Click this link HP All-in-One and Fax Products for more information on enabling or disabling ECM.


    NOTE: Error codes that apply specifically to ECM have ECM listed next to them.

Error Code: 356, 357, 358, 359, 360, 361, 362 ECM, 363 ECM, 364 ECM, 365 ECM, 366 ECM


  • The remote user pressed the Stop key, causing the session to be terminated.
  • The remote machine encountered a system problem such as no paper or a paper jam. This prevented the fax from receiving any more pages, and caused it to terminate the session prematurely.
  • The call-waiting service can cause this error. The click, heard for an incoming call, is actually a momentary disconnect of the line.
  • The remote machine encountered an incompatible feature causing it to terminate the session.


  • Configure the remote machine for document reception by clearing any paper jams, loading sufficient paper, and clearing any other error messages.
  • Configure the local fax machine to use a slower reception speed.
  • Enable or disable the ECM setting.

May 27, 2014 | HP LaserJet 3050 All-In-One Printer

1 Answer

DCP-J125 Uable to print (36)

The message Unable to Print (followed by a two character code) will appear on the display for one of the following reasons:

- Dirty encoder strip

- Foreign object, such as a paper clip or ripped piece of paper, stuck in the machine

- Mechanical malfunction

The most common cause of the issue is dirt on the encoder strip. Clean the encoder strip by doing the following:


NOTE: The images shown below are from the representative product. The customer's model may look different from the picture.

1. Locate a lint free cloth such as a T-shirt, DRY eye glass cleaner cloth, DRY monitor cloth or wash cloth.

DO NOT USE ANY TYPE OF PAPER PRODUCTS (EX: paper towel, tissue paper, napkin, filter, news paper etc.) This will help ensure the dirt is removed from the encoder strip.


2. After thoroughly cleaning the encoder strip, look inside the machine and in the two corners for jammed paper or foreign objects and remove them if any are found. Pieces of paper may be jammed under the print head.

If the print head is locked to the right side of the machine, press and hold the STOP/EXIT key for 5 seconds. This will cause the print head to move automatically to the middle of the machine and allow you to look for debris in the right corner.

3. Leave the scanner OPEN and turn the machine around so you are looking at the back of the machine.

4. Open the Jam Clear Cover and look inside the machine for paper. Remove any jammed paper that appears; then close the Jam Clear Cover and turn the machine back around to the front.

5. Gently close the scanner cover and verify the error message cleared from the display.

If you cleaned the encoder strip ONCE and the message continues to appear on the display, clean the encoder strip again. It is common to clean the encoder strip multiple times to resolve the issue.

If you cleaned the encoder strip at least TWICE and the message continues to appear on the display, unplug the machine from the power outlet for 2 seconds and plug it back in to cycle the power.


NOTE: After a paper jam has been cleared, the Brother machine may complete a 2 minute cleaning cycle to remove paper dust from the nozzles before printing.

May 01, 2012 | Brother Printers & Copiers

1 Answer

A black vertical line appears on all copies, even after changing the ink cartridge - how do I remove this black line?

hello, if this is happening on copies only, try just putting in the glass, if image is clear, then problem is small **** glass on the left of the copy glass, my guess there is some ink or white out or something on that **** glass, you should be able to clean with alcohol, and test again.

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2 Answers

Copies run through the feeder have black line on them, copies on glass & faxes are okay

Clean the ADF scanner glass. This is the small strip of glass that is just to the left of the large glass. Normally there is a label on the machine right by this glass that instructs you to clean this strip of glass whenever streaks appear when using the ADF or Automatic Document Feeder. Sometimes toner/dirt gets stuck on this strip of glass so clean it well using a soft cloth with some glass cleaner.
Good Luck and Thank You for using Fixya

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Once you clean the glass, you must power down the unit completely. They error won't reset automatically.

Mar 05, 2010 | Canon Printers & Copiers

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Platen glass dirty clean platen glass

user mode
common settings
additional functions
13. adf dirty error
display(default) / do not display

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2 Answers

The scanning feature doesn't work

Make sure once you have the software installed properly that you set up the file ( address) correctly. You need to have the designation specified.

Dec 30, 2008 | Canon ImageRunner 2220I Copier

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Xerox Phaser 3200mfp Memory Issue

Do you have the receipt for the machine? You have a 1 year warranty from Xerox on that machine, Here is the copy and paste from the warranty information on the Xerox website.

Xerox warrants that the Phaser 3200MFP product and its Consumables, Routine Maintenance Items, and Options/Upgrades (related items) will be free from defects in materials and workmanship for the periods set out below:
Product: a period of one (1) year from the date of shipment.

Aug 21, 2008 | Xerox Phaser 3200MFP/N Laser Printer

2 Answers

"Clean the glass" message

This is a service mode setting that needs adjusting. Refarance the dust level detection Contact service agent.

Sep 19, 2007 | Canon 3045 Black and White Copier

2 Answers

Adjustment program

Try cleaning the Auto Exposure sensor, or disabling the AE feature in standard settings. Some copiers have exposure calibration in standard settings too. Increasing the lamp intensity may cause further premature wear down the process line. (What machine have you got?)

Aug 27, 2007 | Gestetner - DSm660 Digital Imaging System...

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