Question about Canon 3045 Black and White Copier

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"Clean Glass" message

Okay, I guess I wasn't clear. I want to completely disable the message. I don't want this feature on my machine. Is there: A. A software tweak to disable glass checking. or B. A sensor that I can unplug to disable this annoying feature. << How do I disable the error message telling me to clean the glass? No matter how often I clean it I keep getting the message, and I cannot proceed with my copying until I click the message. >>

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Service mode setting required,call service agent.

Posted on Oct 15, 2007

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So far I've been unable to find how to disable the message but I know it can be done. Until I find how to disable message I would recommend this- there is a white piece of mylar located underneith the top frame that the scanner uses to get a white level reading during warm up. The glass must be removed in order for you to access the white mylar. Remove the glass & look underneith on the left hand side- you should see the mylar stuck to the top of the frame. You may need to slide the scanner to the right to give yourself enough room to clean it. Obviously do this with the machine off & unplugged. If you want to send me your email address I'll send you the disable instructions as soon as I find them. Please put 3045 clean glass in subject line in case it gets dumped into my junk email.My email is bspier@carlsonsupplies.com

Posted on Sep 21, 2007

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Posted on Jan 02, 2017

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I went online and found the HP8600 user manual and this is their solution to the error code 363 that you reported, which I copied off their site. Hope this works for you:

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    beaac3qsmgaaaaaelftksuqmcc

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Error Code: 356, 357, 358, 359, 360, 361, 362 ECM, 363 ECM, 364 ECM, 365 ECM, 366 ECM

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NOTE: The images shown below are from the representative product. The customer's model may look different from the picture.

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If the print head is locked to the right side of the machine, press and hold the STOP/EXIT key for 5 seconds. This will cause the print head to move automatically to the middle of the machine and allow you to look for debris in the right corner.

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If you cleaned the encoder strip ONCE and the message continues to appear on the display, clean the encoder strip again. It is common to clean the encoder strip multiple times to resolve the issue.

If you cleaned the encoder strip at least TWICE and the message continues to appear on the display, unplug the machine from the power outlet for 2 seconds and plug it back in to cycle the power.

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