Question about Sharp AR-M355N Copier

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Backing up toner in process unit and keeping noise in process

Hi, I am having a problem with a Sharp AR-M355 backing up toner in the process unit and making a grinding noise in the process.I have replaced the process unit only to have the noise and toner backing up all over again.

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  • Risotech Apr 21, 2009

    I have replaced the process unit which includes these gears but after a short run the backing up and noise returned

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I'm assuming your a tech. This is an issue with some copiers running the older firmware. There is a firmware update that addresses this issue. it is available on sharps website, bulletin mfp-sb-152 explains it.
Have you had any problems with backgrounding on the copier ? this is one symptom.

Posted on Apr 23, 2009

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The sound you are hearing is probably the hopper gear skipping. It generally indicates blockage. Check the entire path of the toner and check for caked toner. It will be messy but usually if you get the hard toner out your good to go unless a drive gear has been stripped further in.

Posted on Apr 21, 2009

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1 Answer

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HI,

I assume you ran 25-02 when you changed the dev?, if not you will have to replace it again.

Check to make sure you have drive to the dev box, slide out dev box and rub your finger along mag roll and run it up, remove again and see if the dev has returned.

If it is a high mileage machine, you can get problems with the dev drive, the box itself or the toner sensor.

Cheers

Andy

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