Hi there! This one is a stumper, and will probably need some of the best FixYa minds. I have a 10 year old KSM90 which has worked great for years. A few months back it began not turning on when the speed selector was set to stir. It would stir when set to level 2, run at level 2 when set at level 4, and so on (never reach high speed.) I opened the back to take a peek, realized I was over my head and reattached the back. Since that moment, the KSM90 won't start at all. I brought in my dad, a mechanical engineer with his volt/ohm meter. He verified that 110 was getting to the control board and that the control board contacts were closing when the speed selector was changed. But that's as far as we could go without a wiring diagram. So! A two part question: 1) does anyone have experience with this specific problem and can give any insight? 2) If no insight, does anyone have a wiring diagram they can share? Thanks in advance, I'm looking forward to see what you folks come up with!
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Re: Mixer won't start
I have a PDF file entitled "kitchenaid service manual" that I could send you that I got online and can't remember where. If so my email address is email@example.com Send me an email and I'll reply with the PDF enclosed. Otherwise try a google search of the above and you might be able to find it.
It's looks old but covers all the essentials including a wiring diagram
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Next, the parts list will tell you what the part number is for the brushes and all the parts that make up the brush assembly. If you need to replace any part other than the brushes you will need to do a full tear down to do that. Also; remember that there are four different ways to replace the brushes but only one way will work. You need to be very careful to remember which way the old brushes come out, there is a beveled edge on one side of the brushes and the new brushes need to go back the exact same way or they will not reach the commutator on the armature and the mixer will not work until the brushes make that contact with the armature.
Lastly the reason that your mixer gets out of time is that over time, 8-10 years of use, the nuts on the speed control switch that hold the three timing screws in place simply get loose due to vibration and the screws can rotate in or out. Some times the screws vibrate loose and the mixer just will not turn on next time the mixer is used. Peeps then think it's broke and will not work so they sell it for parts and by a new mixer. When the only thing they need to fix it is a Phillips screwdriver , a small 3/8th open box wrench and about 20 minutes time to fix it.
Anyway I hope that this helped to answer your question. Please let us know if it helped and if not let me know and I'll try to help fixya.
You need a reputable repairman. My gears were stripped after trying to mix a very thick dough. It would only work on high speed. After it was repaired.... I still use it, all the speeds work, and that has been 15 years ago. My mixer was at least 8 years old at the time of the "stripping".
YES..... It's a KitchenAid... it's worth putting a little money into, and you want to guarantee that everything is in tip, top shape. I had mine fixed 15 years ago.... it was 8 years old then, it is still working great!! It is worth it and will last..... who knows? I'll probably pass this down to my daughter!
Look for a reputable dealer that repairs KitchenAid mixers. It is worth the little extra money to keep it going well. I had a much needed repair 15 years ago...... it was 8 years old then, and it is still in great shape and working superbly!!
Hi. Your mixer needs to be serviced, have old grease and oil removed, parts cleaned, then re assembled with new grease. Remove the tapered-pin from the planetary gear, remove planetary gear, clean lubricate and re install. Chevron FM ALC EP-2 is a "Food Grade" lubricant, meaning that it's safe for human consumption if it accidentally gets into food. There are no seals, only bushings. The existing bushings will hold back the new grease. The oil has separated from the base of the grease. If you don't use your mixer very often, start it up about once a week to keep the grease properly mixed.
If you'd like more info on your mixer goto kitchenaid.com, look up your model # download the PARTS drawings. Use these drawings to re-assemble and to determine if you need any replacement parts. Be prepared to wait at least a month for your parts to arrive.
If this Solution assisted you, please rate it. ricardok45
Hi. If you haven't already, contact Kitchenaid parts dept. They will probably have what you need. Be prepared to wait about a month for the parts to arrive, as their parts dept. has only one speed...Terminally slow. You can download the parts list and drawings for your mixer so you'll know what the parts numbers are. Ask them about shipping costs. Good luck! ricardok45.
Kitchenaid doesn't repair anything over 1 year old. I have one that is 3 years old (KSM90). I have used it less than 10 times and it stopped working. The plastic piece in the back of the unit that holds all of the wires snapped. There are no repair centers in my state (new mexico). They told me I can pay $32 to have them send me a "repair kit" that includes shipping to and from a repair center and a box and packing materials. They then call you to tell you how much the repair is going to be. If you choose NOT to have them repair it, they charge you a $25 diagnositc fee just for looking at it on top of the $32 you spent to ship it there and back. It's a shame that this appliance costs over $300 and this is the service they give you.