Question about Hoover F6212-900 / F6215-900 SteamVac Agility Upright Vacuum

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Hose breakage The lower hose broke in half, which shot it's pickup ability. Is this a common problem? We've never done any crazy moves with it, just regular cleaning. Is there any prevention or do I need to shell out $20 regularly to replace the hose?

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  • Anonymous Nov 10, 2007

    Mine just broke - any idea what the part number is?

  • twinmama Dec 03, 2007

    Ours broke too after about 4 years. I noticed I had shampooed the whole run and only a drop was in the recovery tank! I hope I can fix it "easily"!

  • daytonsl Dec 06, 2007

    We had the same problem! we have only had the machine a little over a year and it has hardly been used. The uptake hose just broke right in half. I have no idea how that would happen. It seems to be a material defect. I can't even get a replacement hose as they are all out of stock and on back order. Hmmmm. Maybe others are having the same problem!

  • twinmama Dec 16, 2007

    I found the hose! It's at Oregoncityvacuum.com. Look under " Agility short inner hose. Hoover number 90001080". I ordered mine a few weeks ago and it was a few dollars cheaper... but it came within a week!



    Let's hope I can put it back and it'll actually work! I read other reviews of other cleaners, and it seemed best to just fix this one.

  • AAAA Dec 27, 2007

    The same thing happened to me last week. The inner hose does not have enough "extra" play so if you bend the handle down too low to reach under a dresser or bed the lower inner plastic hose snaps. I brought mine in to be repaired since it's under warranty. I did a long exhaustive search and came across this websitehttps://www.mdappliance.com that has Hoover Agility replacement hoses and their prices are the best I have found so far. The smaller inner hose (part number 90001080) is only $9.99 (compared to $13.99 & $19.99) and the external hose attachment (part number 91001004) is only $25.99 (compared to $39.95). I specifically asked and the parts are brand new... not refurbished or used. Their phone number is 866-914-1252. Just in case you're wondering, I'm not a rep for the company nor do I have any affiliation with them. I just placed an order for the hose attacment and came across this webpage and figured I'd add my 2 cents. Hope this info is helpful. I tried to make it as complete as possible.



    Goiod luck.



    PS: They also offer a flat rate shipping fee of $7.95 regardless of what you order. No sales tax unles you're in Ohio. :)



    and

  • teeteeteetee Feb 21, 2008

    UGH I emptied a whole tank of solution only to find that the hose had broken and hadn't sucked up any of it...How do you repair it once you get the new part?????

  • Anonymous Sep 15, 2008

    I had the same problem, the lower hose broke and does not **** up anything. I guess i have to shell out $20.00 for a new hose.

  • cleandude Dec 20, 2008

    Same problem.  Seems to be a theme with this model.  Not hard to replace- took me about 15 minutes toget to it and remove the split hose, but at $25 a hose to replace, mine will be at the curb withthe next split hose

  • Anonymous Feb 07, 2009

    Found the hose that was split - no problem purchasing a replacement. Big problem trying to get the cleaner apart to replace this hose. Emailed Hoover about this problem - no reply what-so-ever! My husband & I both tried to get the cleaner apart with no luck. My husband is a mechanic & has no problem fixing things - this made him frustrated & he finally took the cleaner & threw it in the trash! I feel that Hoover made this design flaw so you either have to pay them to fix it or purchase a new one. I can tell you I will not be purchasing another Hoover!

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The same thing happened to me last week. The inner hose does not have enough "extra" play so if you bend the handle down too low to reach under a dresser or bed the lower inner plastic hose snaps. I brought mine in to be repaired since it's under warranty. I did a long exhaustive search and came across this websiteHose breakage - 1.gif https://www.mdappliance.com that has Hoover Agility replacement hoses and their prices are the best I have found so far. The smaller inner hose (part number 90001080) is only $9.99 (compared to $13.99 & $19.99) and the external hose attachment (part number 91001004) is only $25.99 (compared to $39.95). I specifically asked and the parts are brand new... not refurbished or used. Their phone1.gif number is 866-914-1252. Just in case you're wondering, I'm not a rep for the company nor do I have any affiliation with them. I just placed an order for the hose attacment and came across this webpage1.gif and figured I'd add my 2 cents. Hope this info is helpful. I tried to make it as complete as possible.

Goiod luck.

PS: They also offer a flat rate shipping fee of $7.95 regardless of what you order. No sales tax unles you're in Ohio. :)

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Posted on Dec 27, 2007

  • AAAA Jan 19, 2009

    Any authorized Hoover repair place can order the hose for you and it should cost no more than $13.00 ($9.00 is their cost).



    To replace the hose remove all the screws. Beware that some are nicely hidden in the nooks and crannies. Don't forget to remove the screws from the top handle as well as the screws holding down the black exhaust vent. If while removing the screws you notice a small spring pop out don't fret. It came from the setting behind the round Hoover button that is used to lower the handle. Just pop it back into place. Once all the screws are removed keep them in a safe place and label where each one came from. Sorry for ending that sentence in a preposition.



    For the most part all the screws are the same type and size. After they are removed take off the top handle. Then separate the two halves of the center peice. Use a wire cutter to snip the top and bottom tabs of the broken hose. After the tabs are snipped it will slide off easily. Do not try and pry the broken hose loose or you may break the parts it connects to.



    After the hose is remove slide in place the new hose. It will snap into the little tabs on the connectors. Then carefully put everything back in place and replace the screws. Ta-da you're done.



    How to prevent this from happening in the future:



    The reason the hose splits is because Hoover did not make it long enough to tolerate the handle being lowered to reach under beds, etc. It is impossible to steam clean with the handle in the upright position (unless you use the external hose attachement) with 1 exception. I came to this solution after having replaced 3 hoses and swore I was not gonna let this machine get the better of me.



    There is a very simple way to lower the handle minimally and still get sufficient leverage to push the cleaner and sufficient force to press it against the floor so it sucks up the water without breaking the hose and without having to lower the handle more than just a tiny bit. This is what you do.



    Using your foot press down on the handle release button and minimally lower the handle. Lower it enough to placa a small throw pillow or stuffed animal between the handle and the base unit. Then steam clean as you normally would. The stuffed animal or throw pillow will change the angle of the unit so you can easily move it back and forth. When pushing the cleaner forward the water will get sucked up. When moving it backwards the handle does not need to be lowered any further and so the hose is not subject to strain or breaking. Just make sure you don't cover the exhaust vent and your hose will last.

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The easiest way to fix the problem is to buy a roll of self sealing silicone tape. About $7 at most hardware stores. Take the body of the vacuum apart by removing all screws, including the four underneath on the round plate that holds the two top parts together. Remove the lower return hose by gently prying it off with a flat blade screwdriver. Be careful to turn the screwdriver sideways, like you're driving a screw. You don't have to turn it much, as the plastic nub that holds the hose on is pretty low profile. I was able to wiggle it off with minimal effort. Dry the hose off, clean it, then start wrapping the silicon tape around the hose from one end to the other. Start up on the plastic fitting so you get a good seal. Go all the way to the other plastic fitting, then keep wrapping all the way back to the other end. Stretch the tape as you go. Reinstall, and you're ready to go in half an hour plus the time it takes to find the tape. Works great.

Otherwise, go to Hoover.com and order part #90001080, pay $10 plus $5 shipping and wait a week.

Good luck

Posted on Mar 26, 2009

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The only thing I can figure is that something weakened the composite that the hose is made of. there's a complete hoover site [thehooverstore] that lists your machine with an exploded diagram. check it out.

Posted on Sep 22, 2007

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I found the part at http://www.hooverpartstore.net/hoagstpa.html, cost me 14 $ and 5 $ for shipping. Was quite easy to change it .

But the failure of the lower hose looks like a bad design as it tends to break when you pull the upper handle closer toward the floor.

Another reason could be due to heat the hose expands and breaks when the upper handle is pulled back.

However if this is taken care of by the manufacturer , will be great product to use!!!

Posted on Dec 24, 2007

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To anyone that is looking to get to the upper hose connection, all I can tell you is to keep looking for more screws to remove. I finally found all of them and have it apart now. You can do it, just be on the search for screws,

Posted on Jan 19, 2009

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Add one more to the statistics, as the same thing happened to mine. I'll think twice before purchasing another Hoover. (Hoover, are you listening???) The thing was lightly used; it shouldn't have broken this soon. What a cheap POS. Shame on Hoover! I'm going to check if the local Starks has the part, as I don't want to wait a week for it to ship, and I don't want to pay $10 for 1-2 day delivery.

Posted on May 20, 2010

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I know this sounds crazy - Silicone tape is a great idea, and would be my first move - but would you believe hot glue for a temporary fix? Removed the lower hose after much handle splitting struggle / removing lower and unscrewing upper / lower hard plastic intake and exhaust components. Softened the hose slightly with a hair dryer, to allow it to flex fully. Hit the split with a generous amount of med temp glue from a hot glue gun, a little at a time - didn't melt the hose plastic - and made sure to cool the hot glue with the "no heat" setting on the dryer before moving onto the next 1/2" section. Reinstalled the hose with the previously split end at the top, inside the handle, and unsplit end near the suction plate. Screwed it back together, ran great. Not convinced I'll be doing this again - will likely buy another hose and coat with silicone tape. That's a smart move.

Posted on Jan 24, 2010

I used duct tape to fix mine. So far so good - I've used it once since the fix. It's a pain to duct tape since I wasn't able to disassemble the vacuum.

Posted on Mar 19, 2008

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