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Mouse will not work. I can get green light flashing, but will not work.

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  • shinchcliff Apr 21, 2009

    It is an HP Wireless 3 Button Optical Mouse Model #M971AU. The green light I am referring to is on the receiver. I can click it and it will flash, but I have tried clicking the receiver and the connect button on the bottom of the mouse and it will not work. I has worked since I connected it but suddenly stopped. Is there a battery or something? And if so how do I change the battery?

  • Starfish Phoenix May 11, 2010

    Ok ... when you say green light flashing do you mean on the mouse? I think it might help if you can tell me what model and make mouse you have, Also whether its a wireless mouse.

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  • Master
  • 433 Answers

If you recently change batteries you must reconnect the wireless circuit between the transmitter and the mouse. On the bottom of the mouse there is a tiny little button that says connect...hit it. sometimes that same button is located on the transmitter part, look for it and push connect or reconnect.
Now if this isn't a wireless mouse- well I just hope it is and that it helps you.
Good fortune...

Posted on Apr 25, 2009

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