I bought a new whirlpool estate front loader washer. I have not had it for more than 9 months and it already has a strong mildew odor to it. I have checked the drain hose and it appears to be open and securely attached at the drain. What else should I be looking for?
An expert who has achieved level 3 by getting 1000 points
An expert that got 20 achievements.
An expert that got 10 achievements.
An expert that got 5 achievements.
Re: Mildew odor on my new washer
The first thing to do is to CHECK IN AND AROUND THE RUBBER DOOR BOOT (called a bellow) for small articles of clothing (like socks and underwear) that may have gotten lodged in behind the rubber. Pull the rubber back where it meets the wash tub and look behind it. It is common for small items to get stuck here, become forgotten and start to mildew. You should check this area after each wash and clean it periodically to get rid of the formation of soap scum, mold, and mildew. HINT: When you get ready to wash a load of towels, take a dirty towel and clean the door boot thoroughly (including the areas behind the rubber). Immediately place the towel in the wash and run it on a sanitary cycle. This way you eliminate the need for cleaning rags.
PERIODICALLY RUN THE WASHER ON A CLEANING CYCLE. Place the washer on the hottest setting you have (usually a Sanitary cycle) with nothing but bleach in the wash tub. Some newer models actually have a "Clean Cycle" available now just for this purpose. This helps keep the wash tub, drain lines and pump sanitized.
CHECK AND CLEAN THE DRAIN PUMP FILTER. Accumulations of debris in the drain pump filter can also cause odors. HINT: If you own a shop vac, pull the drain hose from the standpipe at the wall and pull a vacuum on the line. This will drain any residual water left in the tub, pump and drain lines BEFORE you remove the drain pump cover. This will prevent a messy clean up later.
LEAVE THE DOOR OPEN IF POSSIBLE. When not in use, leave the door open to allow the tub to air out and to keep mold and mildew from forming on the door bellow. I know this may not be desirable in some households with small children. If too much mildew forms on the rubber and it cannot be removed, replacement of the bellow may be required.
NOTE: This problem is common with front loader style washing machines. The doors on these machines have an air tight/water tight seal that is great for sealing the washer during the wash cycle, but can be terrible for collecting small garments and for not allowing the tub to properly air out when not in use. Following these simple preventive measures can go a long way towards preventing harmful mold and mildew, and towards extending the life of the door bellow and pump.
Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.^^^^
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need. Goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
bleach and bleach and bleach and bleach!!!!! also i notice more of a smell in washers when people only use liquid detergent and too much of it.
Tip: leave door open after every wash
clean with bleach and hot water regularly once a month
with no clothes on a normal cycle
alternate liquid detergent and powder (yes powder comes HE)
only use HE detergent
try these things and you will find your washer smelling like new again. but tthe trick is BLEACH and a lot of it. once you get a smell it takes a long time to get rid of it.
good luck and let me know if this helps
This is a common problem with front load washers. Mildew tends to grow in these washers due to it use of less water than top loaders, often leaves dirt and soap residue on the machine. To help prevent mildew, wipe the door gasket, leave door and detergent dispenser open after wash. Wash once a month empty, with hot water and vinegar to kill the mildew in the machine.
It is normal to have water in the drain lines and drain trap even when the unit is not in use. There's usually about a gallon of residual water in the lower portion of the wash tub, drain line and pump. If you are experiencing sour odors from the washer, the following link can give you some pointers on things to try to help keep the smell from coming back:
Read through the link provided and let me know if you still have problems. I personally own a front loader and have followed this regiment for 9 years now with no odor or mildew problems. I hope this helps you as well.
are you useing he detergent? if not this is your problem the washer cannot get ride of the soap so what it does is leave a layer of film in your washer and odor causeing bacteria forms in it. There is a product called AFFRESH you can buy it at SEARS it is made specifically for this. Do you leave the door open ragularly? The reason I am asking is because your washer is like your bathroom if you do not ventilate it properly it will grow mold and it needs to be cleaned. By leaving the door closed all the time it is very easy for the bacteria to grow. So my advice is to leave the door open, make sure you are useing the correct soap (HE) high efficiancy soap, clean the washer with no clothes hot water and bleach and use the affresh or washer magic. Since you can smell the smell you are going to have to keep cleaning it abouit 2-3 times a month till it goes away. Then once a month. This is not a machanical problem or a whirlpool problem and is very commen in ALL front loader if you do not clean it regularly.
Same here. We bought ours January 2005. Love the machines and take great care of them, too. Then the smell in the washer which seemed to affect certain clothes, like thick sweat pants and t-shirts (they smelled really "sour"). After doing some searches I found on this site where someone had recommended using a product called Affresh. I figured I might as well try it since my other attempts failed. This really worked for me. I bought it at Home Depot for $7 for a pkg of 3. I used 3 tablets per their directions, as this was my first time using it (afterwards they recommend using only 1 tablet per month). I was totally amazed as the smell was gone. I hope it works for you, too!
Interesting article explaining the problem associated with Front Loader Washing Machines and new products to combat the mold/fungus build up inside them.. Check it out....------------------------------------------------------------ Consumers who own front-loading washing machines should use only about one-quarter of the recommended amount of high-efficiency, or HE, low-sudsing detergent. Standard, non-HE detergents in front-loaders are too sudsy.
Why don't top-loading machines have this problem? Less efficient top-loaders that use more water typically flush out excess suds, soil, detergent and fabric softener.
Class-action lawsuits against manufacturers such as LG, Whirlpool and Maytag have been filed, alleging mold and mildew problems in front-loading washers.
Some suits have been settled while others are pending, affecting hundreds of thousands of consumers, said Rob Shelquist, a partner at the Lockridge Grindal Nauen firm in Minneapolis.
According to Whirlpool, the low water use and airtight seals on HE front-loaders create the potential for odor-causing mold and mildew. Whirlpool has its own anti-odor product, Affresh, which sells for $7 for three treatments. SmellyWasher is more expensive than Affresh initially ($16 for 24 treatments), but Flynn's product lasts a year.
SmellyWasher can be used as a preventive monthly or less often if smaller amounts of detergent are used. Affresh is also used monthly, but a $7 packet of three tablets lasts only three months. Flynn's product will remove musty odors from towels or clothing, which Affresh does not claim to do. Getting rid of problem To eliminate odors, Smellywasher users should put a capful of Flynn's product in the detergent dispenser, select the hottest water temperature and the extra-large load to fill the empty washer with the largest amount of water. Let the water agitation start and then stop the washer and allow the solution to soak for two to four hours. Repeat as necessary and allow to soak overnight if needed.
Flynn said that the product works best in hot water. Consumers might want to run the faucet closest to the washing machine until the water is hot before starting the process or turn up their water heater temperature until the load is finished. (Remember to turn the temp back down to avoid scalding.) Flynn offers a money-back guarantee. Stubborn cases of mold and mildew might require five to seven treatments.
Susie Thymian is such a believer that she now sells SmellyWasher in her own store, McGinnis Appliance in Morris, Minn. Thymian had blamed the musty smell from her towels on her teenagers, who often leave wet towels in a pile in their bedrooms. Her kids' solution to the stink was to use more towels. Thymian's answer was to use more bleach in the laundry, but nothing got rid of the mystery mold odor until she found Flynn's product.
The new boot replacements are anti-microbial have a smoother surface and are designed to be more resistant to mold issues with proper care. Unfortunately, there are still a lot of the old boot replacements out there. The part number for the upgraded boot is 12002533..., This part number supercedes all prior part numbers for the Neptune boot assy...Hope this helps