Question about Philips 42PFP5332D 42 in. Plasma Television

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Crack on the inside screen of my 42" Philips Plasma TV

I had this TV for about 14 months and one fine day I heard some buzzing noise and noticed a crack on the inside the TV screen (2 cracks like what you see in lightning) and the outside glass is unscathed.

I called philips and they said they cannot do anything as the product is out of warranty.

I just wanted to findout if anyone else faced the same/similar issue. because, this looks like a known issue which Philips is not admitting.

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  • selvaps Apr 21, 2009

    Zane,



    Thanks for your reply.



    Do you know what is causing this crack?

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This is a known problem with Philips. If you keep on them they will work with you. Another option is call a repair shop in your area and see if they can help you out. Sometimes a repair shop will help out if you allow them to do the service if they are able to get Philips to pay for the repair.
Good Luck

Posted on Apr 21, 2009

  • ZaneD
    ZaneD Apr 22, 2009

    You know I'm not exactly sure what causes that. If it's faulty panels, too much heat, or something else. I have replaced 3 panels with that problem. Every time it was a similar thing. Just sitting there watching tv and hear a crack. No damage to the outside glass just the inside. I worked on one of them where I spend almost 2 weeks going back and forth with Philips to get them to pay for the repair. I was able to get them to pay for the panel but not labor.

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