Question about Symantec Norton AntiVirus 2004 - (Open Box) for PC

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A Virus problem

I hav avg 7.5..... thers a worm called VB.q in my pc nd doesnt get healed at all... wenwever i press heal it deletes the affected file...ur suggestions????

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Turn off system restore and try running AVG in safe mode as this stops any trojans from running, hence stopping any removal of the file. When the trojan has been deleted turn system restore back on.

Posted on Sep 21, 2007

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Posted on Jan 02, 2017

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1 Answer

How do I heal or repair my files that have viruses or spywaRE.. ???it always remove not heal.. even thou i update my AVG anti virus..


well if it Removes them theres no need to heal them. if its a major file in your system it will usually repair itself

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MAL_OTORUN1


If AVG can't heal the virus, you need another program. Try this one:

http://www.download.com/Malwarebytes-Anti-Malware/3000-8022_4-10804572.html

It's Malware Bytes' Anti-malware. It is very effective when AVG fails.


Jan 25, 2009 | HP Pavilion Media Center a1330n - AMD...

4 Answers

Quick heal


Ok this is one of my two options since I cannot install the software to give a exact no fail answer for ya:

1) Open My Computer
2) Go to Program Files
3) Look for something called Quick Heal
4) Open that folder and then look for one of the following files:
[Note: * 's are Widcards: Meaning anything after or in place of that is fine.]
unins*.exe, uninst.exe or anything called Uninstall or like it.

If you see one run it as it will most likely work and remove it for you.

Also in some rare cases there is a Setup.exe that has the capability of removing the software as well.

My second option would be to if you can find the Quick Heal folder is to click the folder once to highlight it, Hold Shift and press Delete to permenantly delete it and then go about something that works but I warn you if you do any mistakes can cause issues:

1) Go to Start > Run
2) Then type cmd and hit enter.
3) Once you see the run Dialog type: msconfig
4) Press Enter
5) Go to the services tab and uncheck any box that in the manufacturer says Quick Heal in any means or is in the Startup Item Part.
6) Go to the Services tab and before you do anything check the "Hide all Microsoft services"
7) Look under Service and Manufacturer for things labeled Quick Heal and uncheck them
8) Click Apply and then Ok and then then the reboot option.

This process should manually remove Quick Heal but I suggest you only do this for this program.

I sincerely hope this helps.

Dec 16, 2008 | Dell Inspiron 8600 Notebook

1 Answer

Virus Worm/VB.DKT


I prefer AVG all the time and i recommended it to so many frineds too ..but sometimes its really hard to break a virus code. Anyways one solution i always use. Unistall AVG from your system, if your system is running fine right now download Norton Trial version. It has full fledged features for 15 days. Use this Trial version to remove the virus and then uninstall it
Reinstall AVG again
You can try other antivirus like Avast, McCaffee etc in same way in place of norton
Hope it helps !!
If nothing works try to restore your system in some back date in safe mode.
Good luck !!
Please Rate

Sep 26, 2008 | Toshiba Satellite A205-S4617 Notebook

1 Answer

Virus


Pretty Simple Kishant: Download AVG For Free Antivirus Program.Then install the program.You can download it from File Hipppo,C-Net Downloads and or anywhere just about that lets you download Free Software Programs.Anyhow download and install AVG For Free and Follow prompts.This program will Find and Fix ,Heal,Virus infected Files.And when through you Will Not Have to worry about anymore virus problems.Or Trojan Worms ect. Good Luck Gary Dale L...

Dec 29, 2007 | Electronics - Others

1 Answer

Removal of virus from pen drive


Install mcafee if possible and scan with that!
The virus is a 'smallvbs' or 'killvbs'.
It is well detected and healed by a mcafee!

If it doesn't work download it's uptate on mcafee site, download it, install it and scan the whole system with all your pen drives.

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1 Answer

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use kaspersky anti-virus its better.



peace!

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How can i get rid of a trojan horse downloader?


download antivir. google it and download the software. then quarentine the virus to make sure is hasn't infected your system files. then delete the bad file

Dec 05, 2007 | Microsoft Windows XP Professional With...

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