Question about HP Photosmart C5180 All-In-One InkJet Printer

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C5180 Paper starts to feed into printer...stops and says it's jammed. Take out paper, reset printer and it does it again. Have shut down printer and restarted. Same with computer.

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Please make sure you have followed the instructions in this link to clear the paper jam.
If you try to reset the printer, unplug both the data and power cords and wait a few minutes before plugging them in again...cancel the print job, and try a different paper if you have one available....Make sure there is no foreign matter in the feed rollers...
If that doesn't do it, I'm afrad it may require service...

Posted on Apr 20, 2009

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Posted on Jan 02, 2017

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Instructions Things You'll Need:
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    Fixing The Printer Cartridge
  1. Shut down the HP 6480 by pressing the "On/Off" button on the right side of the control panel. Some paper jams will clear themselves just by turning the printer off and starting it again. Wait a few minutes after the printer has shut down and then turn it on again.
  2. Remove the paper feed tray. If the printer does not clear the paper jam by itself, shut off the device again. Be sure to pull the tray out gently to avoid damaging the device.
  3. Lift up the automatic document feeder. The feeder makes up the top half of printer, and it can be opened like the hood of a car. Lift the sides of it slowly. This exposes the printer mechanism and ink cartridges. Pull the jammed paper up and out of the printer mechanism with both hands. Pull it gently to ensure you don't damage any components.

  4. After removing the paper, clean off the cylindrical, silver printer roller. Dampen a clean cloth with distilled water, and gently wipe any dirt, ink or paper off the roller. Rotate it when you're done cleaning one side, and continue rotating and cleaning until the roller is clean on all sides.
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After removing paper jam, which may have been caused by using typing paper,which was a much lighter weight,computer was shut down,on startup printer had shutdown,no further problem.

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Hi,

Check side ADF grips are correctly setup, paper tray is not mis-aligned, remove if poss, and replace to check.

check you printer's properties paper size is set correct for the paper used,

open the back door check for loose particles or paper,
remove slowly.

4 x Feed rollers in the back, revolve and clean with distilled water.
wait till dry, try printing again

Disconnect the power cord from the product.
Press and hold # and 3 while reconnecting the power cord.
When reset displays, release both buttons.
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Hope this helps
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Try these instructions.
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01577197&lc=en&dlc=en&cc=us〈=en&rule=8331&product=374568
Sometimes when you get a paper jam the carriage that holds the ink becomes jammed and you have to reset the printer to get it to work again.  

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first of all power off printer

then after back side open tray. and clean all dust.
some time paper are jam or cut their so, printer sense paper still in their.
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1 Answer

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It sounds like the photo paper tray has gone in.Lift the paper tray and pull the blue photo paper tray all the way till it stops. Then push it back in till it clicks into place. Try printing again.
Let me know if it works

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1 Answer

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Check for a jam again somewhere in printer unit, rollers, teeth, down back in paper feeder area. I thought i had no jam in my unit either until i got a torch and found the tiniest slip of a shred barely noticeable right in the middle of the teeth/roller. Remeber to turn it off after this, to reset it.

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