Question about HP PSC 2175 All-In-One InkJet Printer

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My HP PSC 2175 ALL IN ONE DOES NOT SCAN!PLEASE HELP!

It prints and copies just fine but when i press the "SCAN" button it says "No scanning option" Please help me! :)

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  • 2 more comments 
  • niid_007 Apr 20, 2009

    Well thanks for the solution but it still didnt help. I followed Option 2 and now it says "The computer cannot detect the scanner or camera. Please make sure the device is turned on and is properly connected to the computer" Can you please help? :)

  • Anonymous Apr 21, 2009

    hp photo and imaging gallery has stopped working. i'm trying to scan some photos. please help. computer is windows vista.

  • cajunbuckaro Apr 23, 2009

    same problem with XP Professional.

  • Anonymous May 05, 2009

    wen i try 2 scan my picture it says scanning then it says its not connected

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  • 73 Answers

Hi,
I assume you have Vista and when the scan button is pressed on the product, nothing happens. The scan button does not work correctly. Workaround
Choose one of the following options to scan without using the scan button. Option one: Scan using Windows Fax and Scan

  1. Click the Windows icon (My HP PSC 2175 ALL IN ONE DOES NOT SCAN!PLEASE HEL - c01319360.gif), click Programs, and then click Windows Fax and Scan.
    NOTE: The Windows Fax and Scanoption is available in the Business, Ultimate, and Enterprise editionsof Windows Vista. If you have the Home Basic or Home Premium edition ofWindows Vista, skip to Option two: Scan using Paint.
  2. Click New scan.
  3. Click File, and then click Scan.
Option two: Scan using Paint
  1. Click the Windows icon (c01319360.gif), click Programs, and then click Accessories.
  2. Click Paint.
  3. Click File, and then click From Scanner or Camera.
  4. Click Scan.
Cause The drivers in the Windows Vista operating system do not support button press functionality on the product.

Posted on Apr 20, 2009

  • Jose Espina Apr 21, 2009

    Ok, sorry if my solution did not work . Please provide more information so I can further assist you. What operating system are you using right now? and What is the complete error message that shows up in your screen?

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Posted on Jan 02, 2017

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