Question about HP Photosmart C5180 All-In-One InkJet Printer

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Chronic message "No Hp Devices Detected"

Have to constantly uninstall and reinstall printer for it to function. Sometimes only lose the scanner function, other times all functions.
HELP !

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Here are HP's solutions for this problem in Vista and XP:

Are you running Vista:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01474870&cc=us&lc=en&dlc=en&product=1153481

IN XP:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01577383&cc=us&lc=en&dlc=en&product=1153481

Click on this link or copy and paste the complete link into your browser.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe

Posted on Apr 20, 2009

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Posted on Jan 02, 2017

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1 Answer

My HP C6183 All In One printer HP Solution center not able to sacn douments its showing that the scanner is not connected. Pls give me a solution.


Try to check on the device manager if the imaging devices is currently detected, if in case it's not detected, make sure that you need to uninstall the driver and reinstall it, otherwise, you can do a rollback to the driver. Hope it will helps you to fix your issue. :)

Jul 11, 2011 | HP Photosmart C6180 All-In-One InkJet...

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My HP Officejet 5610 All-in-one has a scanner problem. It was scanning documents fine. Due to some other problem, I had to uninstall and reinstall the entire program. Ever since I have reinstalled, the...


Some time reinstalling these drivers and reinstalling them could be lots of headache, up to the point of reinstalling the the entire system. I will advise if you are not to good with computer, get a technician to do it for you. But if your are good enough, uninstall your current driver for the printer and look for any entry of it on the registry and delete it also search the installation folder and delete the folder. Restart your system and install the printer again.

Sep 28, 2010 | HP Officejet 5610 All-In-One InkJet...

1 Answer

Chronic message "No Hp Devices Detected"yankedo on Apr 20, 2009" " Have to constantly uninstall and reinstall printer for it to function. Sometimes only lose the scanner function, other times all...


Are you using the ethernet connection or a USB connection? If you are using USB, do you have the printer connected to a hub or directly to the computer? Does changing the cable to a different USB port get the computer to see the printer? If you are using a USB port in a hub, try a direct connection. Does the USB hub have power-transformer or is it powered by the computer? Printers are extremely sensitive to losing data when the cable run is too long or the USB hub has too many devices attached (particularly when powered by the computer). Also try a new USB cable. An additional troubleshooting test: turn off your printer for 30 seconds, unplug both sides of the USB cable and see if it is found when you plug it back in and turn it on.

If you are using an ethernet connection, check the cables for both the printer and the computer. Also try plugging the cables into different ports on your router or switch. I'm assuming you have your network working and have a IP address (if your network gives dynamic addresses). You might try repairing the network connection (right click on the network icon in the system tray in XP or Vista).

If these ideas do not help, I'm not sure what is causing your problem.. I hope this helps.

Cindy Wells

Sep 19, 2009 | HP Photosmart C5180 All-In-One InkJet...

1 Answer

My scanner will not "save as" or "scan to". It is an HP 5400c. It gives me an error message and then shuts the program down for me to restart it again. The print function works. I uninstalled another


ok try this and if does not work, call HP and they should send you a replacement. ONLY TRY MY SOLUTION if you have the software to reinstall your scanner.

Go to my computer right click and go to properties, go to hardware, device manager, and find your scanner in the list should be under imaging devices. Click on it once you find it and click unistall. Let it unistall

REBOOT and reinstall with the software. And then try it.

You can also have it install it by going back to device manager right click on your computer name and scan for hardware changes

May 25, 2009 | HP Scanjet 5400c Flatbed Scanner

2 Answers

Reinstall the printer over and over again


This is a common problem I got with many HP installer: Scanner, Printer, DVD drives always when using USB.
I had request to reinstall HP device every time I used scanner on XP home SP1, Update to SP2 and latest HP driver fixed the issue.
recently HP3050 was reinstalling with a new USB address after every power off. Upgrade to SP3 and changed model to HP1319 fixed.
Check your security settings: HP installer tries to install some hidden programs (rootkit?) clearly conflicting with some security protection (specially if you are using some hidden program installer as AOL or Symantec)).
1) check all your security protection: AV, Firewall, policy you set, disable what you do not need.
2) update your windows installer
be sure you have an update windows (are you on XP SP1?)
3) I recommend you uninstall all your USB printer and remove all your HP device:
Unplug ALL USB devices.
Open Device Manager.
View, Show Hidden Devices.
Uninstall all devices under USB Controllers.
Uninstall any HP or unknown device under Printers.
If you have a yellow ? with unknown devices, uninstall all of the entries there as well.
When this is done, reboot TWICE.
4) reinstall your Prt driver BEFORE connecting the printer

Let me know is this is fixing your issue.

Feb 15, 2009 | HP Officejet 5610 All-In-One InkJet...

2 Answers

No HP Devices have been detected. Solutions Center will now close.


It may happen if you are using HP Scanjet 5590 scnaner on windows XP. I suggest you to completely uninstlal the scanner software and then install the version 9.0 from the below link. It is the updated version for Vista but work on XP system..

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=15179&prodSeriesId=377689&prodNameId=377691&swEnvOID=2093&swLang=8&mode=2&taskId=135&swItem=sj-49436-1

Also, please connect the scanner only when it prompts to do so.
Hope it will work and 5590 scanner works with XP.

Aug 13, 2008 | HP Scanjet 5590 Flatbed Scanner

4 Answers

HP Officejet J5780 - NO SCAN OPTIONS


Problem Solved. I'm not sure what exactly was the answer but here is the steps I followed. First I went to the HP website and followed their procedure to uninstall hidden devices (namely duplicate HP devices). I uninstalled all of the devices. Then (with the USB cable still attached) I deleted the Printer and Scanner from Control Panel. At this point I disconnected the USB cable (the cable worked but the software wouldn't recognize the cable was attached). With the cable unattached, I uninstalled all the HP software with the 'remove software' program in control panel. The I used the original disk for the printer and reinstalled the software. Eventually the installation process prompted me to reinstall the USB cable. It was at this point the software started to recognize the cable again. And here is the best part, after the software finished installing the 'Scan To' button started working correctly!!!!

Feb 24, 2008 | HP Officejet J5780 All-In-One InkJet...

1 Answer

Scanner light on HP Officejet J5780 does not come on.


uninstall your driver soft and then reinstall it. reboot the pc. set the printer as default in printer properties.

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1 Answer

Canoscan 4200F problem with copy function


Do you also have an HP printer on All-in-one installed? There may be a conflict with the HP driver.

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1 Answer

Cant scan from hp 3110 photosmart printer


You are having hardware communication problems caused, very likely, by driver installation troubles. Go into CONTROL PANEL and then SYSTEM and then DEVICES and look for the scanner there under IMAGING DEVICES and check to see if it has an exclamation mark next to it, or if any other device has this mark, meaning that drivers are not installed for it. If there is no scanner but you have a warning icon labeled UNKNOWN DEVICE, this is the problem. If you find any non-functioning hardware devices, this is probably it.

Try this as a fix. Unplug the cable to the printer/scanner.

Go online to HP and download the latest drivers and utilities for the scanner/printer and save them to your desktop.

In CONTROL PANEL, open ADD REMOVE PROGRAMS. Scan down and remove (uninstall) anything related to the HP printer or scanner, everything. Then reboot. Then install the drivers and utilities on your desktop you saved previously, plugging in the unit when prompted to do so. If you are never prompted, plug it in at the very end when everything is installed. If this routine fails, try rebooting the system without the HP scanner plugged in, wait for a complete start-up, and then plug the scanner into a different USB port and follow the directions on screen taking note of any failure messages. PS: the scanner/printer needs to be powered on through all of this, of course. :>)

Good luck

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