Bent lens. The camera is 6 months old and was dropped, the lens is bent in at an angle,it switches on but wont take photos. I havent tried anything yet, I would like some advice first, also is there anywhere to look at an internal diagram. Thank you. Derek.

you possible bent the lens or the connectors of the lens.
do you have a camera with removable lens, just remove the lens
put another lens on, try take photo's, check the color and layout, view the photo, than try putting the old lens back on, see if if works,if you have the same results, than the lens maybe damaged

see if the lens is under any type of warranty, c/c, bank card.

contact dealer or manufacture or camera or lens repair shop to see if it is worth trying to fix or buy a new one.

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pick up any photo magazine look in the back for camera and lens repairs, or lens company talk to a service technic.

Lens errors are fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended ... Here are some troubleshooting steps that you can try that may (or may not) correct it. They only seem to work for less than 40% of the lens errors, but if the camera is out of warranty (or repair cost approaches that of the camera), they're worth that try. Some of the later steps do involve some risk to the camera, so carefully weigh your options before deciding to conduct them:

The lens has probably got something in the retraction mechanism that is stopping it retracting. This can be something as simple as sand or grit or as a result of a drop or knock. In most cases the camera will need to be stripped apart to remove the lens assy before it can be repaired. This is best left to a professional camera repair shop.

yes, this happened to me, what you have to do is "snap" the lens back in place, if it is bent anyway. if it is not bent and it says lens error, does it the lens come in and out? if not then it is bent if so then there is a hardware error in the switch and you will have to send it to a profesionall. :) hope i could be some help :)

Try the procedures in this tip.

Your lens frame - that which moves out when the camera opens is probable bent. Looking down at it from the top and sides, does it look bent? By grasping is firmly but not hard try softly to bend the lens frame in the opposite direction, carefully.

Dear Customer,
When you say the lens barrel is bent, do you mean that the camera won't turn on ?, or the lens barrel is just bent and it looks outlandish. However if it's not turning on follow these steps:

1) Try to gently re-position the barrel, and make it more stortionate.

2) try to recharge ( or get new batteries ), and see if the lens will withdraw.

Unfornately, when you drop a camera, many warranties are voided, and you have to pay to have it fixed, but i doubt it would be that much money to fix.


Please rate this solution.. Thank You..

i had the same problem. just force the lens back into place. I did that and it worked perfectly!

Dropping a camera is no laughing matter.  I assume you have severely damaged the wide angle lens, and the only solution I have it to purchase another one.   Certainly if the front element fell out that is serious and there are probably other things wrong with the lens, and continued use of it could damage the camera body.   Just be more careful and chock it up to experience and buy a new lens. Sorry to hear about your accident.   Good luck.

From what you describe it doesn't sound good. But here's some things that you can do to try to correct it. They only seem to work for about 50% of lens errors, but if the camera is out of warranty they're worth a try:

http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html