Question about Vtech Cordless 6041 Phone

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Voicemail Light on base/phone has little mail picture! no new one

The base model and hand held set shows there is a voice mail . but the dig display shows no new voice mail . How to I check it .

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Had a G E cordless with the same problem. Instruction manual was of little to know help - only reference to the voicemail was on the indentify parts picture and that you had to have the service through your service provider. Tried calling GE all they would do was keep pitching there tech service for a fee. Since the unit was almost 2 years old they said it would be "cost prohibitive to send it for repair" and if I did not want to pay for tech support (starting at about $30 and up depending on the problem) they would suggest I buy a new phone!!!! I paid $169 for this phone less than 2 years ago 6.0 with base and extra set and they say it is obsolete. After much searching (on my own) found the problem. You need to call and talk to your phone company. If any service disruption, repair, add on service, combining services, etc have taken place they may have changed your service. Without notifying you they may have "upgraded" your service so that all unanswered calls go to their wireless version of an answering machine registered to your phone number. They do not have to tell you they have changed or upgraded your service to do this. The easiest way to tell is to have someone call you and be there when it rings but don't answer. If after a certain amount of rings it stops (8 or less) or even better is you have an answering machine and it doesn't go to the answering machine - there's your culprit!!! Call your tester and ask them what "voicemail message" they received - if any. The amazing part to me is friends did not even notice the different message - we were missing appointment checks and everything due to the little "complimentary upgrade". For my telephone through TDS the way to also check was to pick up the phone and dial *95. This service can only be turned off by the phone company - hopefully before it wears down your handset batteries like it did ours in less than 2 weeks.

Posted on Jun 08, 2009

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Posted on Jan 02, 2017

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