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Is it safe to use a printer when the toner cartridges blew up in shipment?

I bought a dell laser 5100 (?) printer on e-bay, and when it came, it appears that the toner cartridges have exploded, or at least leaked. Is it safe to clean everything off, and use the printer? I don't want the drum to scratch (that's why I'm getting a new printer in the first place) jane lodifarms.com

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If on ebay is it new anyway? Just clean it off and give it a go  What have you got to loose? inkypete

Posted on Apr 21, 2009

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I have a Dell 5100 CN Laser Printer and it just started to malfunction. I replaced all 4 toner cartridges thinking that the pink hue on each printed page was due to a faulty ink cartridge. I replaced ALL...


If this printer features drum units that are not included with the toner then I would suggest that this is a more likley cause of the problem than the toner. Take a look at the drum, if the magenta is separate you may notice that it has toner on it. If it does it is likley defective as it should be clean when removed from the printer.

Jan 06, 2015 | Dell Office Equipment & Supplies

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On my Dell 3110cn printer, I keep getting the following error message: "Error C Cart 093-919" I bought this refurbished yellow toner cartridge from a reputable dealer on EBAY and it is basicaly...


remanufactured toners, or off brand toners are sometimes not compatible. I would contact the dealer you bought the toner from and tell them the cartridge is defective and demand an exchange or refund.

Feb 23, 2011 | Dell 3110cn Laser Printer

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Dell Laser 5100


Means the Yellow Toner Cartridge is not communicating with the printer. If you've installed a third party yellow toner cartridge, go to the Dell Printer Configuration Web Tool to set the toner to non-Dell toner. If it is a Dell cartridge, the procedure is to turn the printer off, wait 10 seconds, and turn the printer back on.

Feb 24, 2010 | Dell 5100cn Laser Printer

1 Answer

I use to get thousands of copies from one cart -


DELL has two types of toner cartridges for your printer:
- a 3000 Page Standard Yield Toner Cartridge (Manufacturer Part# : RP441 | Dell Part# : 310-8701)
- a 6,000 Page High Yield Toner
(Manufacturer Part# : GR332 | Dell Part# : 310-8700)

The Toner yield is based on printing pages with 5% page coverage in accordance with ISO/IEC 19752 testing methodology. Yields vary with usage and environmental conditions.
In practice, depending on what type of documents you print, one cartridge can print much less than the quantity of prints advertised.

You might perhaps bought before a high capacity (more expensive cartrige)?
Also, if you are using compatible (not original Dell cartridges) or reffils of the original cartriges , the yeld of the cartrige may vary.

Aug 18, 2009 | Dell 1720dn Laser Printer

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After replacing toner cartridge, error/toner lights stay on


Open the front of the printer then hold down the cancel button. When the lights flash close the front and it should Reset.

Apr 02, 2009 | Dell 1710 Laser Printer

1 Answer

Replace toner message still displaying


Have you already tried powering the printer off/on to see if this would clear the error? If so, are you using a Dell branded toner? If not, this could be why the printer has not recognized the replacement. It could be you recieved a bum toner cartidge, although this does not happen often, it can still happen. If you take your old toner cartridge and put it back in the printer, does it recognize it? If so, perhaps it is the toner cartridge.

If it is a bum Dell toner cartridge, Dell carries a seperate warranty on toner, apart from the warranty on the printer. Call Dell laser printer tech support. They will need your order number for the toner and have the cartridge handy as they will need an identification number off of the cartridge.

Mar 28, 2009 | Dell 3000cn Laser Printer

1 Answer

Cleaning the Dell 3000 CN


Dell 3000 CN has no printheads, printheads are on inkjet printers, this is a color laser.

On a laser there is nothing that you can clean with a software.

If printer is not printing replace toner cartridge or try reinstalling drivers.

If printouts are dirt, then the printer must be manually be cleaned inside, see Clean your laser printer safely with these tips

Feb 24, 2009 | Dell 3000cn Color Laser Printer

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Dell 1600n all in one printer cartridge drum problem


the drum is a part of the toner in this model. Replacing the toner should resolve the issue.

Feb 17, 2009 | Dell 1600n All-In-One Laser Printer

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RESTART Printer


The new magenta cartridge you put in is bad. If you put the old one back in then you get the low toner message. Take the new cartridge back and get another new one.  I found the answer on the dell troubleshoot website

Feb 03, 2009 | Dell 5100cn Laser Printer

1 Answer

Dell 3100 color laser printer: Problem- toner cartridge is jammed ... how can i safely remove the toner cartridge with out damaging the machine ???


The Dell toner cartridge contains toner, the corona wire, the drum assembly and the developing roller. Another words its pretty much self contained and nothing fragile around it. Obviously I'm not suggesting hammer and a chisel but you can pull to your content. However, unplug the printer as the fuser which melts the toner to the paper is still in the printer and it heats up to 140C to 230C so don't stick hand inside too far. Fuser is located behind the cartridge. Good luck and if this helps please submit your vote.

Jan 05, 2009 | Dell 3100cn Laser Printer

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