Question about Canon PIXMA MP160 All-In-One InkJet Printer

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Scanning error - cannot scan error code 2,155,0 ???

I connect to my laptop to scan pictures, and each time, each single time the scanner will start scanning an inch but it stops and I get the message Cannot communicate with scanner. Cable may be disconnected or scanner may be turned off. Check status. Scanner driver will be closed. Code: 2,155,0" The closest I get is it will scan one or two, but same problem persists. Today I totally cannot scan one thing! What is wrong? I've tried everything...

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  • toshiba1 Sep 21, 2007

    i have found the problem: the cable. must swap the cable for a better one.

  • Beams Mar 27, 2008

    i have a Canon pixma mp180, and each time I tried to scan it gives me the error code "Cannot communicate with scanner. Code 2,155,0" But the same printer with the same new cable worked faultlessly at 2 other locations.



    I have installed and re-installed, I have changed the usb cable, changed the usb port. Yet I keep getting the same error code.



    Tkx Beams

  • akohli Apr 08, 2008

    Recieve error code ,155,0



    I swaped the cable for one that works with another printer and still receive the same error.

  • akohli Apr 08, 2008

    I used a cable which works with another print. Still have the same problem

  • nodnuts Apr 16, 2008

    scanner won't scan into adobe when I clik on import

  • Anonymous Apr 28, 2008

    can'not

  • durga_22 Apr 28, 2008

    can't communicate with scanner cable may be disconnected or scanner may be turned off. Check status scanner driver will closed code 2,155,0

  • Anonymous Apr 28, 2008

    qsdaSD

  • Anonymous Jul 25, 2008

    Same Problem.......... what to do?

  • samara 123 Oct 21, 2008

    when i use me scanner it stops after one inch of scanning then an erroe apper told me that the cable maybe not connected or the scanner maybe turned off. code 2,155,0

  • Anonymous Nov 26, 2008

    The same problem with MP970. More: it scan 35-mm films normally, but cant operate with paper (copying withouth computer OK, obviosly all device "own procedures" work properly. I was upset, thanks for hope! :)

    Will try to replace cable to shorther (now 3 m), USB bandwith - good idea.

  • van-que-bui Dec 04, 2008

    2,155,0

  • Anonymous Dec 23, 2008

    I have Canon MP150 and same error

  • Anonymous Jan 03, 2009

    i have the problem 2,155,0

  • Anonymous Mar 18, 2009

    cannot scan - error code 2. 155. 0

  • moshim Mar 18, 2009

    i don't have its drivers

  • bizzyman45 Apr 06, 2009

    I uninstalled....re-installed the program step by step. Problem still persists. I removed other printer drivers...re-booted and still has proble. Went to the Cannon Users site and down loaded suggested drivers and still have same proble.
    I believe Cannon needs to fix this problem by sending out a
    driver that takes care of the problem for all!

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Hi
I had the same problem, at first I thought that it was the original drivers (the ones I got with the printer) so I donwloaded the drivers from the canon website, this did not resolve the problem. What I also tried and it worked for me was connecting the printer to the computer with it's original usb cable. I bought a couple of weekes ago a usb extension cable (about 5 m long). With this extension cable I can print but I can't scan any document, it just gives me the same error. Hope this works also for you.
Bye
PS: My printer is a Canon Pixma MP190

Posted on Mar 09, 2009

  • Mikko Karjanmaa
    Mikko Karjanmaa Jul 07, 2015

    Thanks!
    Using WIA support in Photoshop, I received no error, but couldn't scan. Using Canon's own software I saw error codes 1,155,13. Using the original printer cable without extension cable helped me. My printer is MP270.

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I had the same problem with a new Canon MP970. Printed ok, but couldn't communicate with the scanner - error 2,155,0.
Canon phone support didn't help, and suggested it was a firewall problem. I uninstalled, and re-installed, turning off firewall, virus software, and everything. No luck. Tried several USB cables, no luck.
Then I uninstalled again - as well as a couple of old drivers and software associated with two now deceased printer/scanners.
This time I plugged the (same) USB in and turned on the device, using Windows' own hardware install wizard.
Now it works fine (at least for now... touch wood).
So - the problem might be either conflict with other printer/scanner devices installed, or with Canon's installation software.
...

Posted on Aug 02, 2008

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Toshiba1 is right. I fixed same problem by changing the cable. Also, don't use USB extension cables.

Posted on Jul 30, 2008

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First of all you need a usb 2.0 connection on PC. This tipes of multifuncionals don`t work properly on USB 1.0 for exemple.

Posted on Oct 09, 2009

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I faced the same problem. Now i'm able to scan my document/pix after replacing a new usb cable. thanks a lot to your suggestion.Problem solved:)

Posted on Oct 08, 2009

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Hi,
Got the same message code 2,155,0 and fixed the problem by removing a USB Stick that was in one of the USB ports on the computer!! Must have been conflict caused.
So try removing as many devices connected to your computer by USB cable and try again.

Posted on Mar 05, 2013

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I had the same problem with my MP250. I got the same message but the error code was 2,155,13. Replacing the USB cable didn't make it work. I could scan only at the lowest resolution, at any higher resolution it would raise that error message. The preview function was working anyway.
I've solved it by plugging out some USB devices, such as memory sticks.

Posted on May 05, 2011

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I had the same error even after changing the cable, port, and re-installing but still got the same error. im using the canon primax mp145. My solution was that i connected to the front USB port and then i could scan again. i dnt know what suggestion or solution im putting out but it worked for me.

Posted on Jan 18, 2013

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COMMON SYSTEM ERRORS 1. Scan for viruses 2. Repair Your HDD using Scandisk or related Program 3. Rollback drivers and reinstall them 4. Replace Cables if necessary 5. Check your power Sources Hope this helps ====================== If you are having trouble with Newly bought items save your self from headaches by returning them and demand a replacement or a refund! You may have purchased a reconditioned\repaired\factory defect product.

Posted on Sep 21, 2007

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Finally I got it to work , first I tried changing the cable & driver but still it did not work then I changed the compatibility of the MP Navigator EX 4.0 to Windows XP sp2 also used Run as administrator command and it worked like a charm ! Real Magic
good luck everyone
Scanning error - cannot scan error code 2,155,0 ?? - scanning-error-cannot-scan-error-code-d3gzcisgir0wzopdfp0vtnhh-3-0.png

Posted on Mar 01, 2016

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I had the same problem with my MP190
I've just realized that have to change the place of the cable (in the PC) 'coz my webcam and my printer were connected in wrong places

Posted on Mar 13, 2010

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Tried to plug it into a high-speed USB port which is necessary for scanning in most cases?

Posted on May 08, 2009

Just got a cable from my other HP printer & it works fine now... seems that the scanner uses the full bandwidth of the usb cable.. long/bad-badquality cables will not work... cheerz'

Posted on Sep 22, 2008

The solution to the 2,155,0 error:

Buy a new Cable (Double shielded, length <=2m)

Just did the test... IT WORKS

Posted on Nov 06, 2007

Thats right............pay a bit more and get a better cable...it will probably cost round 150/ inr

Posted on Oct 02, 2007

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Hi,
CANON PIXMA MP160 All-In-One InkJet Printer
has few common problems. Such as Driver CD lost, Scanner does not work, Connection problem etc. For find all these software solution just click here....
Scanning error - cannot scan error code 2,155,0 ?? - 75aba9d.jpg3f22050.jpg

http://www.canon.com/printer/prob676ijt65/solution

prirweto-i-14

Posted on Sep 04, 2009

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