Question about Canon PIXMA MP160 All-In-One InkJet Printer
I connect to my laptop to scan pictures, and each time, each single time the scanner will start scanning an inch but it stops and I get the message Cannot communicate with scanner. Cable may be disconnected or scanner may be turned off. Check status. Scanner driver will be closed. Code: 2,155,0" The closest I get is it will scan one or two, but same problem persists. Today I totally cannot scan one thing! What is wrong? I've tried everything...
I had the same problem, at first I thought that it was the original drivers (the ones I got with the printer) so I donwloaded the drivers from the canon website, this did not resolve the problem. What I also tried and it worked for me was connecting the printer to the computer with it's original usb cable. I bought a couple of weekes ago a usb extension cable (about 5 m long). With this extension cable I can print but I can't scan any document, it just gives me the same error. Hope this works also for you.
PS: My printer is a Canon Pixma MP190
Posted on Mar 09, 2009
I had the same problem with a new Canon MP970. Printed ok, but couldn't communicate with the scanner - error 2,155,0.
Canon phone support didn't help, and suggested it was a firewall problem. I uninstalled, and re-installed, turning off firewall, virus software, and everything. No luck. Tried several USB cables, no luck.
Then I uninstalled again - as well as a couple of old drivers and software associated with two now deceased printer/scanners.
This time I plugged the (same) USB in and turned on the device, using Windows' own hardware install wizard.
Now it works fine (at least for now... touch wood).
So - the problem might be either conflict with other printer/scanner devices installed, or with Canon's installation software.
Posted on Aug 02, 2008
Toshiba1 is right. I fixed same problem by changing the cable. Also, don't use USB extension cables.
Posted on Jul 30, 2008
First of all you need a usb 2.0 connection on PC. This tipes of multifuncionals don`t work properly on USB 1.0 for exemple.
Posted on Oct 09, 2009
I faced the same problem. Now i'm able to scan my document/pix after replacing a new usb cable. thanks a lot to your suggestion.Problem solved:)
Posted on Oct 08, 2009
Got the same message code 2,155,0 and fixed the problem by removing a USB Stick that was in one of the USB ports on the computer!! Must have been conflict caused.
So try removing as many devices connected to your computer by USB cable and try again.
Posted on Mar 05, 2013
I had the same problem with my MP250. I got the same message but the error code was 2,155,13. Replacing the USB cable didn't make it work.
I could scan only at the lowest resolution, at any higher resolution it would raise that error message. The preview function was working anyway.
I've solved it by plugging out some USB devices, such as memory sticks.
Posted on May 05, 2011
I had the same error even after changing the cable, port, and re-installing but still got the same error. im using the canon primax mp145. My solution was that i connected to the front USB port and then i could scan again. i dnt know what suggestion or solution im putting out but it worked for me.
Posted on Jan 18, 2013
COMMON SYSTEM ERRORS 1. Scan for viruses 2. Repair Your HDD using Scandisk or related Program 3. Rollback drivers and reinstall them 4. Replace Cables if necessary 5. Check your power Sources Hope this helps ====================== If you are having trouble with Newly bought items save your self from headaches by returning them and demand a replacement or a refund! You may have purchased a reconditioned\repaired\factory defect product.
Posted on Sep 21, 2007
Finally I got it to work , first I tried changing the cable & driver but still it did not work then I changed the compatibility of the MP Navigator EX 4.0 to Windows XP sp2 also used Run as administrator command and it worked like a charm ! Real Magic
good luck everyone
Posted on Mar 01, 2016
I had the same problem with my MP190
I've just realized that have to change the place of the cable (in the PC) 'coz my webcam and my printer were connected in wrong places
Posted on Mar 13, 2010
Tried to plug it into a high-speed USB port which is necessary for scanning in most cases?
Posted on May 08, 2009
Just got a cable from my other HP printer & it works fine now... seems that the scanner uses the full bandwidth of the usb cable.. long/bad-badquality cables will not work... cheerz'
Posted on Sep 22, 2008
The solution to the 2,155,0 error:
Buy a new Cable (Double shielded, length <=2m)
Just did the test... IT WORKS
Posted on Nov 06, 2007
Thats right............pay a bit more and get a better cable...it will probably cost round 150/ inr
Posted on Oct 02, 2007
CANON PIXMA MP160 All-In-One InkJet Printer has few common problems. Such as Driver CD lost, Scanner does not work, Connection problem etc. For find all these software solution just click here....
Posted on Sep 04, 2009
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Oct 29, 2012 | Symbol LS1902T-1000 Handheld Laser Barcode...
Aug 21, 2012 | Canon PIXMA MX870 Wireless Office...
Jun 22, 2012 | Office Equipment & Supplies
Jan 25, 2011 | Xerox DocuMate 510 Document Scanner
Jan 13, 2009 | Office Equipment & Supplies
Sep 30, 2008 | Canon PIXMA MP600 all-In-One InkJet...
Jul 02, 2008 | Fujitsu fi-4120C Path-Through Scanner
Feb 12, 2008 | Metrologic Instruments Voyager MS9520...
Dec 28, 2007 | Kyocera CS-2550 Black and White Copier
39,601 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: