Question about SATO CX400 Thermal Label Printer

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Physical alignment of lable holder lost

My printer's lable holder has shifted to its right side from its centre. kindly tell me how to solve it. if its requires to open printer how to open.

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Re: physical alignment of lable holder lost

After priting more than 100stickers it jump, after four printing sticker.pls give me proper solution on my id & also bottom side of sticker barcode no goes to second lable.

Posted on Feb 08, 2008

Re: physical alignment of lable holder lost

Somehow i got service manual from the net, I opened the printer and found that, the gear of the lable holder was slipped aside. and i fixed the problem.

Posted on Sep 27, 2007

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Re: physical alignment of lable holder lost

Pleasesir check its lock and screws for open it but take care

Posted on Sep 21, 2007

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1 Answer

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Should be a fixed mount on the left side of the carriage and a sprint mounted latch on the right. You will be able to tell if you have through the carriage properly if the strip runs straight through.

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I am assuming you mean misalignment of lable top or start of print moving on label.

check sensor for lable debris.

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Enter menu and scroll to ADVANCED

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2 Answers

Having problerm with aligning cartridges the printer keeps telling me that the alignment failed. how can i fix this?


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That problem is mechanical faulty of your printer


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you need to take all of the paper out then fix the paper so it is all aligned then place the paper back into the paper holder still all aligned this should then prinbt properly

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I think that the settings in your label printer driver are not the same as the physical label.
Say you have a 50 x 25mm label , then the settings in the printer driver must be the same, both in the "Properties" and the "Default" Tabs. Also if your printer has a calibration routine, then run this first.

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1 Answer

Left side margin is fading out right side margin is printing correctly

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matching the label template is essential to the actual labels, especially when using generic cd label slicks/pages.

start with printer driver updates here

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Verify your LCD Display Print Width setting is set wider than your actual label width. The printer will only print to the width of the PRINT WIDTH setting. Also verify any driver or software settings as these override your printer settings.

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