Question about Brother MFC-620CN All-In-One InkJet Printer
First I need to know this very important question with complete honesty!
Did you leave your printer switched off / unplugged for more than 2 weeks?
If the answer is yes, how long?
If months, then you have severe blockage due to ink hardening in the print head and possibly the feed tubes. Brother printers are self cleaning but you have to leave them switched on (2p a week electric) and the blacks are particularly prone to drying fastest.
If more than 2 months switched off and unused, I'm afraid to say, only 10% of Brother printers have ever been fully recovered from this state.
First try cleaning 4 times on the Black only if it's the Black that's blocked, but don't print any test pages during this. Then print the test and look for improvement. If none, try it all again and if still no improvement, seek technical help from an Ink Store that carries out manual flushing of tubes and heads. My Store does it, but you have to be in the Swansea area so that you can bring the printer to the store.
Your printer will need cleaning solution forced into the tubes and head and left to sit for at least 24 hours and ink will have to be primed back into these afterward so this uses a substantial amount of ink also. However, there is no point in trying this at all if the printer was left for 3 months or more without use and not switched on for the whole period.
It costs 5 quid plus any inks that have to be replaced during the process, but the 5 quid flush is only payable if successful.
Get our details from our site www.the-inkstore.co.uk
I hope this helps!
Posted on Oct 25, 2012
Change the black one. It could be that the cart is mal manufactured (valve wont open). Use another one and see if there is bk again. When no success after the 2. cleaning cycle try this: http://www.fixya.com/support/t202678-printer_head_cleaning If there is more trouble post here.
Posted on Sep 21, 2007
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