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ILO class action lawsuit investigation

Here is the e-mail of a class action attorney investigating a claim against iLO.

Matthew D. Schelkopf [mds@chimicles.com]

They have had my TV for 5 months! There are many more people who bought one of these POS’s. Their customer service sucks. They won’t give me a number to anyone other than them. If your TV is junk contact the attorney listed above.
i've been on the phone all day with this Ilo issue. The red light turns on, however, the television will not come on. I have a 27" wide-screen LCD TV, Model # LCT27HA36. I called their customer service center and was given three repair centers. They also toey also informed me that they do not make that brand anymore and do not repair them. I called the repair centers and the phone numbers are disconnected. A good possibilitiy of the problem is that the capacitors are bad and need to be replaced. I've had the television for two (2) years without any problems until now. I called their replacement part center and was told that the television was made by Akai. I called Akai and was given "Customer Care" at 216-454-0867. I've called all day and was told via a recording that I was placed in the "cue"; however no one came on and then I was disconnected. I paid almost $800.00 for this television. I called the Geenk Squad who informed that I would have to pay $160.00 for them to come out and "diagnose" the problem. This is crazy and very depressing.

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There are several shops listed on e-bay that will repair your defective power supply for around $50-$60. 'Course you have to remove (and re-install) the power supply yourself. If you are at all handy, its not a big deal.

Posted on Mar 02, 2010

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Akai is also gone from the planet as well. Your correct that the capacitors on the power supply board are probably bad. This is the most common problem in any of the LCD tv's we have serviced. Our company located in Newton NJ does do repairs on these Ilo tv's, I'm not sure if I am close enough to you to help.

Rick
ESU

Posted on Jul 09, 2009

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They have had my TV for 5 months! There are many more people who bought one of these POS’s.

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Here is the e-mail of a class action attorney investigating a claim against iLO.

Matthew D. Schelkopf [mds@chimicles.com]

They have had my TV for 5 months! There are many more people who bought one of these POS’s.

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Here is the e-mail of a class action attorney investigating a claim against iLO.

Matthew D. Schelkopf [mds@chimicles.com]

They have had my TV for 5 months! There are many more people who bought one of these POS’s.

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